Book a hotel near Life Underground, Manhattan

"El aseo de la habitación muy malo, la recepción nada amable"

"Clean room but the hotel needs more lights at the hall way. Elevators and the lobby area need to be cleaner. Great location."

"Great!!!"

"Pros: Amazing location. Door and security staff were incredibly friendly and helpful. Shower was hot and powerful. Cons: Reception staff were terrible - we had the unfortunate luck of having to deal with Alex several times and he was disinterested and frankly quite rude. For the price of the hotel, additionally charging $4 an item to store bags after check out is really taking advantage of travellers with no other option. Rooms are ok, tired. No tea/coffee making facilities, not even a water glass in the rooms, we had one plastic cup to share between 3. Overall would expect more from the Hyatt brand."

"best location to go uptown & downtown manhattan. Penn station is next door if you go to Washington DC, Flixbus is one block away if you go to Phlky or Toronto."

"I would give zero stars if I could. Do NOT stay at Hotel Henri NY. I was overcharged by more than $1,000, and after months of trying to get this corrected, I still have not received a refund. I have contacted them repeatedly, and the lack of accountability is shocking. Management has completely refused to communicate with me—no callbacks, no real responses, nothing. It’s been months of being ignored over a very serious billing issue. This isn’t just bad customer service—it feels outright dishonest. A hotel charging a guest an extra $1,000+ and then dodging them for months is unacceptable by any standard. Save yourself the stress, time, and money—stay anywhere else. There are plenty of hotels in New York that actually treat their guests fairly. Based on my experience, this place cannot be trusted to handle even basic billing issues responsibly."