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Hilton Garden Inn Jacksonville

3.0 star property
3-star hotel perfect for exploring Jacksonville

Choose dates to view prices

Photo gallery for Hilton Garden Inn Jacksonville

Terrace/patio
Indoor pool
Exterior
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • Breakfast available
  • Pool
  • 24/7 front desk

Explore the area

Map
1016 Jacksonville Parkway, Jacksonville, NC, 28540
  • Onslow Memorial Hospital
    ‪5 min drive‬
  • Jacksonville Mall
    ‪5 min drive‬
  • Marine Corps Air Station New River
    ‪13 min drive‬
  • Jacksonville, NC (OAJ-Albert J. Ellis)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(18 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

10.0 out of 10
Exceptional
(1 review)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Drinks & Snacks)

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

9.6 out of 10
Exceptional
(4 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

7.4 out of 10
Good
(3 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Jacksonville

Heart of Jacksonville.Within a 5-minute walk of the hotel, you'll find Richard Ray Park and Challenge Course Park. Also, Jacksonville Commons is within half a mile (1 km) and Coastal Carolina Community College is within 2 miles (3 km).

What's nearby

  • Coastal Carolina Community College - 4 min drive - 2.5 miles
  • Onslow Memorial Hospital - 5 min drive - 3.3 miles
  • Jacksonville Mall - 5 min drive - 3.3 miles
  • Camp Lejeune Main Gate and Visitor Center - 11 min drive - 7.8 miles
  • Marine Corps Air Station New River - 13 min drive - 10.8 miles

Getting around

  • Albert J. Ellis Airport (OAJ) - 27 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪Old Chicago - ‬17 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Golden Corral - ‬4 min drive

About this property

Hilton Garden Inn Jacksonville

3-star hotel perfect for exploring Jacksonville
Hilton Garden Inn Jacksonville offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite 24-hour business center. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hilton Garden Inn Jacksonville. Self parking is free.

This 3-star Jacksonville hotel is smoke free.

  • 128 guestrooms or units
  • 5 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 2017
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Jacksonville offers 128 accommodations with safes and hair dryers. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenity

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  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 838 reviews
$114 nightly
The price is $129
Jul 13 - Jul 14
Total includes taxes and fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 4.95 per night); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 11.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 11.95 for adults and USD 6.95 for children
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

We should mention

  • Pool access available from 9 AM to 10 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Jacksonville
Hilton Garden Jacksonville
Hilton Garden Inn
Hilton Garden Inn Jacksonville Hotel
Hilton Garden Inn Jacksonville Jacksonville
Hilton Garden Inn Jacksonville Hotel Jacksonville

Frequently asked questions

How close is Hilton Garden Inn Jacksonville to the airport?

Hilton Garden Inn Jacksonville is 17.3 mi (27-min drive) away from the Albert J. Ellis Airport (OAJ) airport, the closest popular airport to the property.

Does Hilton Garden Inn Jacksonville have an airport shuttle?

Airport shuttle services are not available at Hilton Garden Inn Jacksonville.

Does Hilton Garden Inn Jacksonville offer free breakfast?

Free breakfast isn’t provided at Hilton Garden Inn Jacksonville, but cooked-to-order breakfast is offered for a fee of USD 11.95 for adults and USD 6.95 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Hilton Garden Inn Jacksonville?

No, there is no casino at this hotel.

What time is check-in at Hilton Garden Inn Jacksonville?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hilton Garden Inn Jacksonville?

This hotel offers free self parking.

Does Hilton Garden Inn Jacksonville have a pool?

Hilton Garden Inn Jacksonville features an indoor pool. Guests can enjoy pool access from 9 AM to 10 PM.

Does Hilton Garden Inn Jacksonville have a restaurant?

Yes, there is a restaurant on site.

Does Hilton Garden Inn Jacksonville have a spa?

There are no spa services available at this hotel.

How close is Hilton Garden Inn Jacksonville to downtown Jacksonville?

Hilton Garden Inn Jacksonville is 3 mi away from Jacksonville.

Hilton Garden Inn Jacksonville Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 407 out of 630 reviews
Rating 8 - Good. 132 out of 630 reviews
Rating 6 - Okay. 49 out of 630 reviews
Rating 4 - Poor. 25 out of 630 reviews
Rating 2 - Terrible. 17 out of 630 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lenora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this location

As always love this hotel.
Stayed 1 night in Mar 2025

6/10 Okay

Jason

Stayed 1 night in Mar 2025

6/10 Okay

Becky

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ennio, Dover

Stayed 2 nights in Mar 2025

8/10 Good

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Baruh, Radnor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Derrell

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2025

4/10 Poor

Kevin

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Only if you like cold showers...

The hotel had no hot water for the duration of my 3 night stay. Staff suggested letting water run for 15 to 20 minutes and see if the water warms..it dis not. No compensation was suggested or given for this major inconvenience. I would not, I repeat, would not recommend this hotel to anyone.
Stayed 3 nights in Jan 2025

10/10 Excellent

Patience

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room, big tv super comfy beds and pillows
Stayed 4 nights in Feb 2025

10/10 Excellent

Jose

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff which made it an amazing stay
Stayed 2 nights in Feb 2025

4/10 Poor

CHRISTOPHER

Disliked: Staff & service, room comfort

No hot water no response from management

Upon arrival and after checking in we were told that we likely would not have any hot water. The hotel had a mechanical issue and lost the ability to get hot water. They knew of this two days prior to arrival and made zero effort to notify me before checking in; when asked if the cost of the room would be adjusted during check out we were told to give our room number and phone number as the manager was not on duty. An email was also sent to the manager and we have received zero response from the Jacksonville Nc Hilton Garden Inn. Unlike their competitor Holiday Inn who had a pipe burst and a property in Raleigh Nc who emailed and called us to tell us that we were being moved to another property and the room compt for the inconvenience.
Stayed 1 night in Feb 2025

4/10 Poor

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

I recommend this hotel to stay at however, our experience was not that great because we did not have hot water for the whole weekend. we were unable to take a shower. Other than that, I recommend this hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Joseph

Excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Jacinta

Stayed 2 nights in Jan 2025

10/10 Excellent

Aspen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Shumacher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great memories
Stayed 1 night in Nov 2024

10/10 Excellent

Shumacher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great moments were created in that trip.
Stayed 2 nights in Nov 2024

10/10 Excellent

Shumacher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Dec 2024

6/10 Okay

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay

Hotel was clean, staff was nice but the whole hotel smells like Indian food! All my cloths smells like that. They do have an Indian restaurant which was nice but it makes the whole hotel smell like that! Also they way over charge for breakfast!! What we got is free at other hotels!! And the selection was really small not worth it! Kinda disappointed for a Hilton hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Donovan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Diego

Stayed 1 night in Dec 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish the morning breakfast was better. The selection was very limited
Stayed 2 nights in Dec 2024

10/10 Excellent

Jarrett

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024