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Hilton Garden Inn Jacksonville

3.0 star property
3-star hotel perfect for exploring Jacksonville

Choose dates to view prices

Photo gallery for Hilton Garden Inn Jacksonville

Terrace/patio
In-room safe, desk, laptop workspace, blackout drapes
Indoor pool
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Room service
  • Breakfast available
  • Bar
  • 24/7 front desk

Explore the area

View in a map
1016 Jacksonville Parkway, Jacksonville, NC, 28540
  • Place, Coastal Carolina Community College
    ‪4 min drive‬
  • Place, Onslow Memorial Hospital
    ‪5 min drive‬
  • Place, Jacksonville Mall
    ‪5 min drive‬
  • Airport, Jacksonville, NC (OAJ-Albert J. Ellis)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(19 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

9.6 out of 10
Exceptional
(4 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

8.0 out of 10
Very good
(4 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Drinks & Snacks)

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

10.0 out of 10
Exceptional
(2 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Jacksonville

Heart of Jacksonville.Within a 5-minute walk of the hotel, you'll find Richard Ray Park and Challenge Course Park. Also, Jacksonville Commons is within half a mile (1 km) and Coastal Carolina Community College is within 2 miles (3 km).

What's nearby

  • Coastal Carolina Community College - 4 min drive - 2.5 miles
  • Onslow Memorial Hospital - 5 min drive - 3.3 miles
  • Jacksonville Mall - 5 min drive - 3.3 miles
  • Camp Lejeune Main Gate and Visitor Center - 11 min drive - 7.8 miles
  • Marine Corps Air Station New River - 13 min drive - 10.8 miles

Getting around

  • Albert J. Ellis Airport (OAJ) - 27 min drive

Restaurants

  • ‪7 Brew Coffee - ‬8 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Mission BBQ - ‬6 min walk
  • ‪Olive Garden - ‬8 min walk

About this property

Hilton Garden Inn Jacksonville

3-star hotel perfect for exploring Jacksonville
Hilton Garden Inn Jacksonville offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite 24-hour business center. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hilton Garden Inn Jacksonville. Self parking is free.

This 3-star Jacksonville hotel is smoke free.

  • 128 guestrooms or units
  • 5 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 2017
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Jacksonville offers 128 accommodations with safes and hair dryers. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 4.95 per night); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 11.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 11.95 for adults and USD 6.95 for children
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

We should mention

  • Pool access available from 9 AM to 10 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Jacksonville
Hilton Garden Jacksonville
Hilton Garden Inn
Hilton Garden Inn Jacksonville Hotel
Hilton Garden Inn Jacksonville Jacksonville
Hilton Garden Inn Jacksonville Hotel Jacksonville

Frequently asked questions

How close is Hilton Garden Inn Jacksonville to the airport?

Hilton Garden Inn Jacksonville is 17.3 mi (27-min drive) away from the Albert J. Ellis Airport (OAJ) airport, the closest popular airport to the property.

Does Hilton Garden Inn Jacksonville have an airport shuttle?

Airport shuttle services are not available at Hilton Garden Inn Jacksonville.

Does Hilton Garden Inn Jacksonville offer free breakfast?

Free breakfast isn’t provided at Hilton Garden Inn Jacksonville, but cooked-to-order breakfast is offered for a fee of USD 11.95 for adults and USD 6.95 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Hilton Garden Inn Jacksonville?

No, there is no casino at this hotel.

What time is check-in at Hilton Garden Inn Jacksonville?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hilton Garden Inn Jacksonville?

This hotel offers free self parking.

Does Hilton Garden Inn Jacksonville have a pool?

Hilton Garden Inn Jacksonville features an indoor pool. Guests can enjoy pool access from 9 AM to 10 PM.

Does Hilton Garden Inn Jacksonville have a restaurant?

Yes, there is a restaurant on site.

Does Hilton Garden Inn Jacksonville have a spa?

There are no spa services available at this hotel.

How close is Hilton Garden Inn Jacksonville to downtown Jacksonville?

Hilton Garden Inn Jacksonville is 3 mi away from Jacksonville.

Hilton Garden Inn Jacksonville Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 433 out of 666 reviews
Rating 8 - Good. 137 out of 666 reviews
Rating 6 - Okay. 53 out of 666 reviews
Rating 4 - Poor. 26 out of 666 reviews
Rating 2 - Terrible. 17 out of 666 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, amenities
Staff was great. Room was nice - but - window shade wouldn’t go up and desk chair was terribly tattered.
Stayed 1 night in Oct 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and comfortable place to stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside areas were very clean and well maintained. My husband and I spent almost every night out there relaxing. It is so nice to enjoy an evening in a beautiful area. The rooms are absolutely immaculate and the bed was comfortable. Every one of the staff members were welcoming. Airynn was great and happy to help with any questions or needs we had. The rest of the staff was incredibly kind and helpful. We are looking forward to staying there again, we have family in the area.
Stayed 2 nights in Aug 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are without a doubt wonderful, my first contact was with Marlene who absolutely made sure I was taken care of with me asking things!! At the end of the trip I needed a last minute late check out due to a family emergency and Tanya handled that over the phone with no questions and gave me ample time to do what was needed. Today in the world of so many who truly don’t care about others and are just cold shouldered, NOT HERE NOT THEM!! And I am so very GRATEFUL!
Stayed 2 nights in Jul 2025

10/10 Excellent

Brian

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2025

8/10 Good

Rahshon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Bria

Stayed 3 nights in Jul 2025

10/10 Excellent

Whitney

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were really kind.
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Johnny

Stayed 3 nights in Jul 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Lance

Stayed 2 nights in Jun 2025

8/10 Good

Lynne

Traveled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Wallace, Suffolk

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property location is excellent. The property breakfast is poor, the eggs were not done, the juice was watered way down, and the sausage was not done. The lobby bar closed at 9:30 pm even though it was listed at 10:00. I recommend the lobby bar close at 11:00pm. The fire alarm sounded at around 7am two days in a row and we had to evacuate naturally. I visit the area regularly will not stay at this hotel again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Alex

Stayed 3 nights in Jun 2025

10/10 Excellent

colleen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great night staff friendly. Great customer service
Stayed 2 nights in May 2025

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful outdoor facilities.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Would stay here again.

Great place to stay. Although we did not eat at the restaurant, it was busy everyday so the food must be good. The only issue was the guy that was working when we checked in. He seemed very preoccupied although it was later in the evening when we checked in and were the only people in the lobby. The pool is not very big so dont get your hopes up if you're planning on getting in your laps.
Stayed 5 nights in May 2025

10/10 Excellent

Italo F

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful and the shower was amazing. The staff was amazing and they were very friendly. Would recommend to everyone!!!!!!!!
Stayed 2 nights in May 2025

8/10 Good

Kera

Stayed 2 nights in May 2025

6/10 Okay

Mindy

Liked: Cleanliness, amenities, property conditions & facilities
Perfect for a quick turn around trip!
Stayed 3 nights in May 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay

Hotel was clean and friendly. Room was as expected and matched the pictures that were online. The area was in a good location and close to everything. Only somewhat issue I could complain about would be the luggage carts, they were small and not the easiest to maneuver. Overall we had a great stay and would definitely stay again in the future.
Stayed 2 nights in May 2025

10/10 Excellent

Eryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couples getaway

Very well maintained hotel and awesome stay for me and my boyfriend. From the moment we walked in to the moment we left, we felt welcome!
Stayed 2 nights in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in May 2025