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"Beautiful rooms. Liked the beds being on the side wall. Very friendly staff. Clean. Nice breakfast. Dog was in neighboring room and wouldn't stop ... " More

By a verified traveler on Thu 22 Dec 2022

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Hotel Description

Hotel near Coastal Carolina Community College in Jacksonville

In Jacksonville

Within 3 miles (5 km) of this Jacksonville hotel, you'll find Coastal Carolina Community College and Jacksonville Mall. Also, Onslow Memorial Hospital is within 3 miles (5 km) and Lejeune Memorial Gardens is within 6 miles (10 km).

Renovated in 2022

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$102* Per night/room Oct 8 - Oct 9

Two Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, One King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hampton Inn & Suites Jacksonville ratings based on 26 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hampton Inn & Suites Jacksonville

Everyone (15) Couples (3) Family (12)
5 out of 5

Posted by on Sep 3, 2023

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Comment from Hotel Management

Sep 25, 2023 by Maria R.

Thank you for staying with us. We appreciated your feedback.

5 out of 5
Beautiful rooms. Liked the beds being on the side wall. Very friendly staff. Clean. Nice breakfast. Dog was in neighboring room and wouldn't stop barking. Told front desk. I don't think dogs should be allowed.

Posted by on Dec 22, 2022

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5 out of 5
Everyone I met on staff during my stay was friendly and helpful. The room was very clean and comfortabel.

Posted by on Jul 18, 2022

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Comment from Hotel Management

Jul 18, 2022 by Chris

Thank you for reviewing your stay with us Kimberly! We are happy to hear that you were comfortable and that the cleanliness of your room met your expectations. We look forward to sharing your comments with our team. We hope to see you again soon!

4 out of 5
It was convenient and safe and located to shopping and restaurant . The handle on the shower was coming off and there was what looked like a burn mark in the carpet at the end of the beds.

Posted by on Jul 16, 2022

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5 out of 5
The hotel very clean as well as our room. The employees were very friendly! Great job.

Posted by on Apr 17, 2022

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Comment from Hotel Management

Apr 19, 2022 by Chris

Thank you for taking time to share your experience Donna! We look forward to sharing your feedback with our team and hope to see you again soon.

5 out of 5
Very clean! Staff very friendly and accommodating!

Posted by , from WEST YARMOUTH on Feb 28, 2022

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Comment from Hotel Management

Mar 29, 2022 by Chris

Thank you for taking the time to review your stay with us michelle! We are happy to hear that you enjoyed your visit and look forward to our next opportunity to serve you. Until then, safe travels!

2 out of 5
Had no Hot water in bathroom sink for the 3 days we were there said that they would have someone to fix it but it never happened . We have stayed there for the last 4 years we have been coming down there to see our son and this was the first time we have ever had a problem .

Posted by on Dec 3, 2021

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Comment from Hotel Management

Dec 7, 2021 by Maria R.

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

3 out of 5

Posted by on Oct 4, 2021

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1 out of 5

Posted by on Aug 1, 2021

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5 out of 5
Friendly staff, good breakfast, and comfortable room

Posted by on Jan 18, 2021

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Comment from Hotel Management

Jan 21, 2021 by Chris

Thank you for the 5 out of 5 review! We're happy to hear that your stay with us was an enjoyable one and look forward to your next visit. Until then, safe travels!

About the Hampton Inn & Suites Jacksonville

Location 1032 Hampton Inn Way, Jacksonville, NC 28546

Property Features

Hampton Inn & Suites Jacksonville offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Tour/ticket assistance, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn & Suites Jacksonville. Self parking is free. A complete renovation of Hampton Inn & Suites Jacksonville was completed in May 2022. Smoking is allowed in designated areas at this Jacksonville hotel.

  • 110 guestrooms or units
  • 4 levels
  • Built in 2013
  • To-go breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • 1 conference room

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Jacksonville offers 110 air-conditioned accommodations with coffee/tea makers and designer toiletries. 50-inch LCD televisions come with premium satellite channels. This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6:30 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Hotel Jacksonville
  • Hampton Inn Jacksonville
  • Jacksonville Hampton Inn
  • Comfort Inn Oceanfront Hotel Jacksonville Beach
  • Hampton Inn Jacksonville Hotel
  • Hampton & Suites Jacksonville
  • Hampton Inn Suites Jacksonville
  • Hampton Inn Suites Jacksonville NC
  • Hampton Inn & Suites Jacksonville Hotel
  • Hampton Inn & Suites Jacksonville Jacksonville
  • Hampton Inn & Suites Jacksonville Hotel Jacksonville

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.