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4.1 out of 5

"Everything was perfect, and the young lady at front deck was so freaking awesome, " More

By a verified traveler on Thu 01 Feb 2024

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Hotel Description

Hotel perfectly located for exploring Helena

City center stay

You'll find Montana Historical Society Museum and Montana State Capitol within a 15-minute walk of this Helena hotel. Cathedral of St. Helena and Holter Museum of Art are also within 2 miles (3 km).

Renovated in 2023

A casino and a restaurant are featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Relax with a drink at the bar/lounge and enjoy free perks like cooked-to-order breakfast and free self parking.

Premier Room, 1 Queen Bed, Accessible, Non Smoking (Mobility Access, Walk-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$104* Per night/room Apr 7 - Apr 8

Premier Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premier Room, 1 Bedroom, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 5 Max

Premier Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premier Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Premier Room, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Ramada by Wyndham Helena ratings based on 20 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ramada by Wyndham Helena

Everyone (8) Couples (8) Family (4)
5 out of 5
Everything was perfect, and the young lady at front deck was so freaking awesome,

Posted by on Feb 1, 2024

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Comment from Hotel Management

Feb 8, 2024 by Ann Marie

Kristin is amazing. She can never leave us!

5 out of 5
Staff was friendly and helpful. Rooms were clean and comfortable.

Posted by on Dec 20, 2023

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Comment from Hotel Management

Jan 6, 2024 by Ann Marie

We are glad you enjoyed your stay. We have an amazing staff that sees to our guests comfort.

5 out of 5

Posted by on Nov 14, 2023

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Comment from Hotel Management

Jan 6, 2024 by Ann Marie

Thanks for reviewing our property

5 out of 5

Posted by on Sep 2, 2023

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Comment from Hotel Management

Sep 27, 2023 by Ann Marie

Thanks for rating our property.

5 out of 5

Posted by on Aug 25, 2023

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Comment from Hotel Management

Sep 21, 2023 by Ann Marie

Thanks for staying with us.

4 out of 5
Very helpful staff!

Posted by on Jun 25, 2023

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Comment from Hotel Management

Jun 29, 2023 by Ann Marie

Thank you for reviewing our property your comments will be shared with our amazing staff.

1 out of 5
Mold on windows, towels in bathroom that were rolled nicely when taken down had feces wiped inside. Obviously previous guests left that surprise and because they were still nicely rolled up staff didn’t change between guests! Doors barely open/close the door due to wooden framework being worped. Very loud traffic noise. We were in room 510.

Posted by on May 21, 2023

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Comment from Hotel Management

May 23, 2023 by Ann Marie

I apologize for the condition of your economy room. I understand that you were moved to another rooms that met your expectations. As you probably noticed there is extensive renovations going on property. The main building is complete and now the economy building is in progress.

5 out of 5
We’ve known this place for decades. A regular overnight stay that’s comfortable and familiar.

Posted by , from Helena on May 19, 2023

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Comment from Hotel Management

May 23, 2023 by Ann Marie

We are glad you enjoyed your stay.

5 out of 5
Staff was great!

Posted by on Jan 22, 2023

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Comment from Hotel Management

Feb 20, 2023 by Ann Marie

Thank you for rating our property

5 out of 5

Posted by on Jan 22, 2023

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About the Ramada by Wyndham Helena

Location 1714 11th Ave, Helena, MT 59601

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. A casino, tour/ticket assistance, and a vending machine are also featured at the business-friendly Ramada by Wyndham Helena. An area shuttle within 5.00 mi and a roundtrip airport shuttle (available 24 hours) are free. Free self parking is available. A complete renovation of Ramada by Wyndham Helena was completed in May 2023. This Helena hotel is smoke free.

  • 103 guestrooms or units
  • 3 levels
  • 2 buildings
  • Meeting rooms
  • Built in 1988
  • Cooked-to-order breakfast (free)
  • Casino
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle and area shuttle within 5.00 mi
  • Parking: Free self parking and extended parking

Room Amenities

Ramada by Wyndham Helena offers 103 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

Guests are served free cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

4 B's Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Rock climbing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Casino nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ecotours nearby
  • Snow tubing nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • Pets: USD 25.00 per pet, per stay (maximum USD 20.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Water dispenser use by guests actively encouraged
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per stay (maximum USD 20.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jorgenson's Helena
  • Jorgenson's Inn
  • Jorgenson's Inn Helena
  • Jorgenson`s Hotel Helena
  • Jorgenson`s Inn And Suites
  • Jorgensons Hotel Helena
  • Jorgenson's Inn Suites
  • Ramada by Wyndham Helena Hotel
  • Ramada by Wyndham Helena Helena
  • Ramada by Wyndham Helena Hotel Helena

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.