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Best Western Helena/Capitol Hotel

2.5 star property
Hotel perfectly located for exploring Helena

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Photo gallery for Best Western Helena/Capitol Hotel

Lobby
Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, soundproofing
Desk, laptop workspace, blackout drapes, soundproofing
Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, soundproofing
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
1714 11th Ave, Helena, MT, 59601
  • Place, Montana Historical Society Museum
    ‪9 min walk‬
  • Place, Montana State Capitol
    ‪9 min walk‬
  • Place, Cathedral of St. Helena
    ‪3 min drive‬
  • Airport, Helena, MT (HLN-Helena Regional)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 253 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Annex Building

  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

10.0 out of 10
Exceptional
(8 reviews)
  • 276 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Refrigerator & Microwave, Annex Building

  • 239 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, soundproofing

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 460 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(9 reviews)
  • 208 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 253 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

  • 480 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Helena

City center stay.You'll find Montana Historical Society Museum and Montana State Capitol within a 15-minute walk of this Helena hotel. Cathedral of St. Helena and Holter Museum of Art are also within 2 miles (3 km).

What's nearby

  • Montana Historical Society Museum - 9 min walk - 0.5 miles
  • Montana State Capitol - 9 min walk - 0.5 miles
  • Cathedral of St. Helena - 3 min drive - 1.3 miles
  • Carroll College - 4 min drive - 1.8 miles
  • Great Northern Carousel - 4 min drive - 1.8 miles

Getting around

  • Helena, MT (HLN-Helena Regional) - 6 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Panera Bread - ‬3 min walk
  • ‪Wendy's - ‬5 min walk
  • ‪Lewis & Clark Brewery & Tap Room - ‬3 min drive
  • ‪Rise And Shine Cafe - ‬11 min walk

About this property

Best Western Helena/Capitol Hotel

Hotel perfectly located for exploring Helena
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A roundtrip airport shuttle is free (available 24 hours). A casino, a vending machine, and tour/ticket assistance are also featured at the business-friendly Best Western Helena/Capitol Hotel. The hotel can provide concierge services and wedding services. Self parking is free. A complete renovation of Best Western Helena/Capitol Hotel was completed in August 2024.

This Helena hotel is smoke free.

  • 106 guestrooms or units
  • 3 levels
  • 2 buildings
  • Meeting rooms
  • Built in 1988
  • Casino
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Best Western Helena/Capitol Hotel offers 106 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Reception
Hampton Inn Helena
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 872 reviews
$78 nightly
The price is $87
Mar 8 - Mar 9
Total with taxes and fees
Hampton Inn Helena

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Casino
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (37 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jorgenson's Helena
Jorgenson's Inn
Jorgenson's Inn Helena
Jorgenson`s Hotel Helena
Jorgenson`s Inn And Suites
Jorgensons Hotel Helena
Jorgenson's Inn Suites
Ramada by Wyndham Helena
Helena Capitol Hotel Helena
Best Western Helena/Capitol Hotel Hotel
Best Western Helena/Capitol Hotel Helena
Best Western Helena/Capitol Hotel Hotel Helena

Frequently asked questions

How close is Best Western Helena/Capitol Hotel to the airport?

Best Western Helena/Capitol Hotel is 3.4 mi (6-min drive) away from the Helena, MT (HLN-Helena Regional) airport, the closest popular airport to the property.

Does Best Western Helena/Capitol Hotel have an airport shuttle?

Best Western Helena/Capitol Hotel offers a free airport shuttle, available 24 hours a day, at scheduled times.

Does Best Western Helena/Capitol Hotel offer free breakfast?

Free breakfast isn’t offered at Best Western Helena/Capitol Hotel, but full breakfast is offered for a fee of between USD 10 and 30 for adults, USD 10 and 30 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Best Western Helena/Capitol Hotel?

Yes, there's a casino on site.

What time is check-in at Best Western Helena/Capitol Hotel?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Early check-in costs USD 20.00 (subject to availability).

Is there free parking at Best Western Helena/Capitol Hotel?

This hotel offers free self parking and extended parking.

Does Best Western Helena/Capitol Hotel have a pool?

Best Western Helena/Capitol Hotel does not have a pool.

Does Best Western Helena/Capitol Hotel have a restaurant?

Best Western Helena/Capitol Hotel is home to Family Roots, which features brunch.

Does Best Western Helena/Capitol Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Helena/Capitol Hotel to downtown Helena?

Best Western Helena/Capitol Hotel is 1.3 mi away from Helena.

Best Western Helena/Capitol Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 478 out of 1006 reviews
Rating 8 - Good. 275 out of 1006 reviews
Rating 6 - Okay. 118 out of 1006 reviews
Rating 4 - Poor. 69 out of 1006 reviews
Rating 2 - Terrible. 66 out of 1006 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

curtis

Liked: Cleanliness, amenities, property conditions & facilities
Loved this place
Stayed 2 nights in Dec 2025

10/10 Excellent

Jory

Stayed 1 night in Nov 2025

10/10 Excellent

Troy, Bragg Creek

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very nice Place and location
Stayed 1 night in Aug 2025

10/10 Excellent

Teri

Stayed 2 nights in Oct 2025

10/10 Excellent

Brett

Liked: Cleanliness, amenities, property conditions & facilities
Chris was very helpful, courteous and friendly at the front desk. Room is excellent. We're glad we chose to stay here.
Stayed 1 night in Nov 2025

10/10 Excellent

Amaan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Staff helped me store my cargo and keep it safe. Excellent service.
Stayed 1 night in Nov 2025

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms very clean, the staff were very friendly and ver helpfull. Overall will recommend.
Stayed 6 nights in Oct 2025

10/10 Excellent

Richard, Fairfield

Liked: Cleanliness, amenities, property conditions & facilities
Although there was a mixup and confusion during our checkin process, the staff made arrangements to accomodate us. Staff was very kind and helpful. Rooms were clean and breakfast was outstanding. Special thanks to Kristen who allowed our special needs group access to a conference room where they could sit and enjoy their lunch
Stayed 2 nights in Nov 2025

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was super nice. The front desk helped me out so many times
Stayed 2 nights in Oct 2025

10/10 Excellent

Jim

Traveled with partner
No gluten free options
Stayed 1 night in Nov 2025

10/10 Excellent

slater

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a nice place, in a good location. Clean and quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

slater

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was in good shape. Clean and tidy. Quiet stay, good location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Rhe, Burien

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was one of the best motel breakfasts I have ever had, with real eggs, bacon, sausage one morning, and French toast, bacon, and hash browns the next.
Stayed 3 nights in Oct 2025

10/10 Excellent

Xiaochen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Aug 2025

10/10 Excellent

Samuel

Stayed 2 nights in Sep 2025

10/10 Excellent

Erin

Stayed 1 night in Oct 2025

10/10 Excellent

Heather

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff during check in and check out. Room was very clean. Would recommend this hotel and will definitely stay there again if out travels take us back to the area.
Stayed 1 night in Oct 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. The staff was courteous. The breakfast was not serviced early enough for us to use that option.
Stayed 1 night in Oct 2025

10/10 Excellent

Nicolette

Liked: Cleanliness, staff & service, amenities
Clean room. Convenient location off I15. Comfortable beds. Great customer service. No restaurant on site but a bar with no food. Breakfast was good. Would stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Pat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 1 night in Oct 2025

8/10 Good

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, friendly staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jonathan

Stayed 1 night in Sep 2025

10/10 Excellent

Gabriele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a nice property, nice rooms, excellent staff.
Stayed 1 night in Oct 2025

8/10 Good

Ryan, Bozeman

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff. Clean in rooms and surroundings. Would stay here again. Water pressure sucked but that's no big deal to me.
Stayed 1 night in Oct 2025

10/10 Excellent

CHRISTOPHER

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025