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Northern Hotel

4-star property
19 North Broadway, Billings, MT 1-855-201-7819
4.2 out of 5
Very good!
See all 20 travelocity Reviews

"The room was perfect, king size bed, desk, small table and 2 chairs and a high back upholstered relaxing chair. Bathroom was adequate size. All very c ... " More

By a verified traveler on Fri 15 Oct 2021

Points Of Interest

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Hotel Description

4-star hotel near Yellowstone Art Museum

Heart of Billings

Within a 10-minute walk of the hotel, you'll find Yellowstone Art Museum and Billings Depot. Also, First Interstate Arena is within 3 miles (5 km) and Billings Studio Theater is within 6 miles (10 km).

Multiple dining options

This smoke-free hotel features 2 restaurants, a bar/lounge, and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Free parking, a lobby fireplace, and dry cleaning are also offered.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 160 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include 24-hour room service, free newspapers, and free local calls. Housekeeping is available on request.

Classic Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$152* Per night/room Dec 26 - Dec 27

Classic Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Double Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Northern Hotel ratings based on 20 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Northern Hotel

Everyone (12) Couples (4) Family (4)
5 out of 5
The room was perfect, king size bed, desk, small table and 2 chairs and a high back upholstered relaxing chair. Bathroom was adequate size. All very clean. Ten, the restaurant, was outstanding. Bison and filet mignon melted in your mouth. Every staff person from door to housekeeping were friendly and kind.

Posted by on Oct 15, 2021

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Comment from Hotel Management

Oct 24, 2021 by Northern Hotel Staff

Thank you for taking the time to write a thoughtful review. It’s always nice to hear our guests utilizing and enjoying all aspects of the Northern Hotel property. If there is anything we can do to enhance future experiences, please let us know.

5 out of 5

Posted by , from Penhook on Aug 30, 2021

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4 out of 5
Loved the hotel. Loved our meal. Both elegant. HATED the secrecy of how to get into the hotel from the ramp and how to get out without paying hourly. Also, would have appreciated receiving a copy of the Billings Gazette.

Posted by on Aug 14, 2021

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5 out of 5

Posted by on Aug 13, 2021

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3 out of 5

Posted by on Jul 23, 2021

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1 out of 5
This hotel is terrible. To start it says the room sleeps 3 and there isn't room for 3 people to stand in here. It has a king size bed squeezed into a small room with a small entry that has a huge desk that the entry door doesn't open all the way because there is a tiny garbage can there preventing the door to open because of the huge desk. Sleeping 3 is only possible if one person sleeps on the floor or in the uncomfortable chair or if all 3 people squeeze into the bed that has 4 throw type pillows and one extremely awkward stiff and rough cylinder pillow. We pay 191 dollars for a king suite thinking we at least had a couch, mini fridge, and bathroom that more than one person could be in. But that's not the case. The bathroom is tiny, the 2 TVs are small. The pillows are tiny and uncomfortable. The bathroom has terrible lighting along with the rest of the rooms terrible lighting. The shower is borderline dark and hard to see inside of when in the shower. The sheets feel like 20 thread count. This place is all around terrible. I called the front desk asking if they gave us the wrong room it was so small and offered so little. There is a giant closet type deal that takes most of the entry room that in no way is needed because I'm not moving into this place. No mini fridge in a king suite...no couch...nothing comfortable. Honestly one of the worst hotels i have ever stayed at. A bottle of water is $5. Huge waste of money highly recommended to not stay here.

Posted by on Apr 30, 2021

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Comment from Hotel Management

May 21, 2021 by Treva-Front Desk Manager

We do apologize to hear of your experience. Our king suites come with both sitting areas and pull out couches. Per request we can designate the room accordingly. Fridges are also available upon request. We apologize that this was not discussed during your stay with us. We do want to thank you for the feedback about the room. We will address this with the rightful parties. At the Northern Hotel we thrive on providing a comfortable experience for all of our guest during their stay. We do hope that we get to see you in the future and provide a better experience.

5 out of 5

Posted by on Apr 9, 2021

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Comment from Hotel Management

Apr 19, 2021 by Guest Services Supervisor

We are happy to hear your Northern Hotel experience was great! We look forward to seeing you again soon. If the Northern experience can be in enhanced in any way, please let us know. Thank you, Treva Downing Guest Services Supervisor

5 out of 5
I enjoyed my short one-night stay at the Northern Hotel. PROS: excellent location, upscale hotel, free garage parking, super courteous staff, clean nicely-decorated room. CONS: shower pressure not great, AT&T television service wasn't working. I will definitely return to this hotel for another stay!

Posted by , from San Francisco on Aug 28, 2020

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Comment from Hotel Management

Aug 29, 2020 by Guest Services Supervisor

Thank you for taking the time to write a thoughtful review. It’s always nice to hear our guests utilizing and enjoying all aspects of the Northern Hotel property. If there is anything we can do to enhance future experiences, please let us know. Thank you, Tony Chase Guest Services Supervisor

5 out of 5
We had a wonderful stay. Staff took all health and safety precautions during these unique times of COVID. We felt entirely safe. Staff was very congenial and went out if their way to accommodate our visit.

Posted by , from Boulder on Jun 2, 2020

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Comment from Hotel Management

Jun 2, 2020 by Guest Services Supervisor

Thank you for taking the time to write a thoughtful review. We are taking great precaution with increased sanitization measures across the property. We take pride in bringing our guests a consistently safe and healthy experience. If there is anything we can do to enhance future experiences, please let us know. Thank you, Tony Chase Guest Services Supervisor

5 out of 5

Posted by on Dec 11, 2019

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Comment from Hotel Management

Dec 12, 2019 by Front Desk Reservationist

Dear Guest, Thank you for choosing the Northern Hotel for your stay here in Billings Montana! We are pleased to hear you enjoyed your stay here with us. Thank you for taking the time to leave feedback for our other guests to see. We look forward to serving you back as our guest again. Sincerely, Treva Front Desk Reservationist

About the Northern Hotel

Location 19 North Broadway, Billings, MT 59101

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. WiFi is free in public spaces. Event space at this hotel measures 12000 square feet (1115 square meters) and includes a conference center. A 24-hour fitness center, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Northern Hotel. A roundtrip airport shuttle is free (available 24 hours). Free self parking and valet parking are available. This 4-star Billings hotel is smoke free.

  • 160 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Built in 1902
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Free valet parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free valet parking and self parking; extended parking available for a surcharge

Room Amenities

Northern Hotel offers 160 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, designer toiletries, and hair dryers. This Billings hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 1:00 PM.

Bernies Diner - This restaurant specializes in American cuisine and serves lunch only. A children's menu is available.

TEN - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash

Safety features at this property include a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 4 and USD 16 for adults, USD 4 and USD 16 for children (approximately)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Northern
  • Northern Billings
  • Northern Hotel
  • Northern Hotel Billings
  • Northern Hotel Hotel
  • Northern Hotel Billings
  • Northern Hotel Hotel Billings

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.