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"There were several times the front desk had no staff present. People were waiting to check in and the phone was ringing off the hook for a solid half ... " More

By a verified traveler on Wed 08 Sep 2021

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Hotel Description

Enjoy free breakfast at this golf Billings hotel

In shopping district

You'll find Norm Schoenthal Island and Rimrock Mall within 3 miles (5 km) of this hotel. Moss Mansion and St. Patrick's Co-Cathedral are also within 6 miles (10 km).

Golf course, indoor pool

A golf course, 2 spa tubs, and a 24-hour gym are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Enjoy the indoor pool and free perks like on-the-go breakfast and free self parking.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 116 guestrooms offer free WiFi and coffee/tea makers. Free local calls, hair dryers, and safes are also available.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$84* Per night/room Oct 26 - Oct 27

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Non Smoking (One-Bedroom)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Howard Johnson by Wyndham Billings ratings based on 22 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Howard Johnson by Wyndham Billings

Everyone (8) Couples (2) Family (7)
3 out of 5
There were several times the front desk had no staff present. People were waiting to check in and the phone was ringing off the hook for a solid half an hour. Could be they are understaffed, but they need to put up a sign saying when they will return.

Posted by on Sep 8, 2021

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1 out of 5
I have never written a poor review but felt this definitely warranted one! When checking my cheer team into our 3 reserved rooms, they were having computer issues. There were 2 gals working. One gal was nice, calm, collected, & doing her best, but the other younger gal; not so much. She made a phone call to get help & was dropping the f-bomb in front of all the customers, was rude, & kept expressing her irritation in front of all of us. She was causing a complete scene. Her customer service skills were extremely poor & made the rest of us feel the tension & stress. Once the system came back up, she pushed the other gal over & rushed through finishing checking me in. She was talking so fast I had no clue what she was saying. The rooms are disgusting! It is a run down, old & poorly maintained hotel, but that’s not what bothers me. It was absolutely, disgustingly, filthy! There were so many ,"Guess that substance" "things" all over the walls through out all 3 rooms! The price to stay here is absurd for the quality and cleanliness you get! What you see online is not what you get! If I’m going to pay $250 a night at a run down hotel, at least have it clean! The shower had no shower curtain and was full of hairs, the toilet had urine around the base, giving off a nasty stench, all the baseboards are dusty, dirty, and layered in filth...I could go on! The breakfast is a complete joke. All you have to chose from are waffles and cereal. Don't waste your $$. It's nasty w/ bad service

Posted by on Jul 20, 2021

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2 out of 5
There was a partial toilet in the hallway right outside our room, and the room had tons of holes in the ceiling like they couldn't figure out how to hang the drapes. There were also cobwebs in all the corners, and spring cleaning was a few years overdue. The staff was great, and was quick to get us towels that were never stocked in our room. I guess you get what you pay for!

Posted by on Jul 12, 2021

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2 out of 5
Asked for towels like 5 times never got towels had to ask front desk what my room number was when I checked in. Had to get my own do not disturb sign from the front should of been in room. Half of lamps in room don't work. Bed sits not level cuse bed frame is broke. Pool is nice tho.

Posted by on Mar 24, 2021

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5 out of 5
Late night check in was no problem. Very nice front desk guy

Posted by , from Billings montana on Dec 31, 2020

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2 out of 5
It was nice to see an indoor pool with slides as entertainment for families. The rooms were not the cleanest, had spider webs in the corners, sheets were stained with dirt spots, and to top it off when we got into the room the bed was off the wooden frame. So we had to call maintenance to come fix it.

Posted by on Oct 20, 2020

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3 out of 5

Posted by on Mar 8, 2020

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3 out of 5
My son really enjoyed the pool area and waterslide, couldn’t get him out of there. The breakfast was okay- everything seemed salty. The whole hotel was filthy. The pool area was dirty and I had a hard time letting my son swim in it two days in a row. The lobby was clean. My room was disgusting. Corners of walls were deteriorated, there were little things on the floor like hair and pieces of paper like it was not cleaned properly. There was hair in the shower. There was hair on the bed. The room smelled musty and like mildew. And the hotel seemed to attract a lot of sketchy people. There was a fight in the pool area between some teenagers using extremely foul mouthed language. There were lurkers hanging around outside of the hotel entrances, which the doors were zip tied open so it was accessible without key card entry. Thought i heard a gunshot. Almost didnt stay there the second night.

Posted by , from Great Falls on Feb 17, 2020

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5 out of 5

Posted by on Jan 16, 2020

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2 out of 5
nothing unque. securety was lacking, microwave was not up to par, no garbage can in room.

Posted by on Dec 14, 2019

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About the Howard Johnson by Wyndham Billings

Location 1345 Mullowney Ln, Billings, MT 59101

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Howard Johnson by Wyndham Billings offers its guests a golf course, 2 spa tubs, a waterslide, and an indoor pool. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. An airport shuttle at scheduled times is available for a fee. A 24-hour fitness center, a sauna, and complimentary newspapers in the lobby are also featured at the business-friendly Howard Johnson by Wyndham Billings. Free self parking is available. This Billings hotel is smoke free.

  • 116 guestrooms or units
  • To-go breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Waterslide
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Howard Johnson by Wyndham Billings offers 116 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. This Billings hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6 AM to 9:30 AM and on weekends from 6 AM to 10 AM.

Nearby Activities

2 spa tubs are on site along with an indoor pool. Other recreational amenities include a golf course, a waterslide, a sauna, and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night, plus a one-time cleaning fee of USD 50.00
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 4
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15 per room (one way)
  • Pet fee: USD 25.00 per pet, per night plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Howard Johnson Wyndham Billings Hotel
  • Howard Johnson Hotel Billings
  • Howard Johnson Billings Hotel
  • Howard Johnson Wyndham Billings
  • Howard Johnson by Wyndham Billings Hotel
  • Howard Johnson by Wyndham Billings Billings
  • Howard Johnson by Wyndham Billings Hotel Billings

You should know

  • Howard Johnson by Wyndham Billings offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.