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4.3 out of 5

"A friendly, helpful person at check in. A lovely , clean room . A very good value . " More

By a verified traveler on Mon 06 Sep 2021

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Hotel Description

Enjoy the indoor pool at this Billings hotel

In shopping district

Within 2 miles (3 km) of this Billings hotel, you'll find Rimrock Mall and Advanced Care Hospital of Montana. Also, ZooMontana is within 3 miles (5 km) and Norm Schoenthal Island is within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Free WiFi, comfy beds

The 87 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include free WiFi and iPod docks.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$80* Per night/room Dec 29 - Dec 30

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

SureStay Plus Hotel by Best Western Billings ratings based on 24 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SureStay Plus Hotel by Best Western Billings

Everyone (11) Couples (4) Family (7)
2 out of 5
The rooms showed lits of wear, I wouldn't sit in the chair in my room, it had stains. The carpet had stains as well. Probably the grossest hotel I've ever stayed at.

Posted by on Nov 12, 2021

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5 out of 5
A friendly, helpful person at check in. A lovely , clean room . A very good value .

Posted by , from WEST SALEM on Sep 6, 2021

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Comment from Hotel Management

Sep 21, 2021 by Kacy

Thank you so much Marcia for your amazing review!! We are pleased when our staff is so helpful and leave a lasting impression on our guests. We do hope to see you again one day again at the SureStay Plus by Best Western Billings.

5 out of 5
Nice place

Posted by , from LEDYARD on Sep 1, 2021

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Comment from Hotel Management

Sep 21, 2021 by Kacy

Thank you Cynthia for your amazing 5 star review. Come visit us again.

2 out of 5
Bathroom was dirty, toilet was not cleaned. No coffee available in lobby

Posted by on Aug 30, 2021

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Comment from Hotel Management

Aug 31, 2021 by Kacy

Hello Amanda, I am very sorry about the bathroom, I am looking into it as we speak. You must have missed the coffee machine we have in the breakfast area, it is available to our guests 24 hours a day along with hot cocoa, tea and apple cider. We do hope we will get another chance to make your next stay amazing.

5 out of 5
Room was clean and bigger than expected, would stay here again

Posted by on Jul 30, 2021

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Comment from Hotel Management

Aug 10, 2021 by Kacy

Thank you so much Anonymous for your great review. I actually just got back to town and said the same thing about our rooms. They are so much bigger in size. We hope to see you again one day!

5 out of 5

Posted by on Jul 8, 2021

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Comment from Hotel Management

Jul 26, 2021 by Kacy

Thank you Anonymous for your amazing 10 star review!!

4 out of 5
Everthing was nice & as expected.

Posted by on Jun 19, 2021

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Comment from Hotel Management

Jun 28, 2021 by Kacy

We are pleased you had such an excellent stay Anonymous! We are so glad we were everything as expected.

3 out of 5
Good area , some nice staff. Not enough food, or creamer and coffee. Good front staff but rude disrespectful cleaning staff. Not enough parking. I had my infant with me and had a security issue and it wasn’t handled well.

Posted by on Jun 4, 2021

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Comment from Hotel Management

Jun 4, 2021 by Kacy

Hello Anonymous, I am extremely sorry we did not meet your expectations. We do hope you will give us another attempt to make your stay amazing. Travel safe.

4 out of 5
The hotel was nice! Room was clean and bed was comfortable.

Posted by on May 31, 2021

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Comment from Hotel Management

Jun 2, 2021 by Kacy

Thank you Anonymous for your wonderful review. We are so glad you had such a comfortable clean stay with us. We do hope we get to see you again one day here at the SureStay Plus by Best Western Billings. Thank you,

4 out of 5

Posted by on Feb 10, 2021

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Comment from Hotel Management

Feb 24, 2021 by Kacy

Thank you Anonymous for your 4 star review!! We hope to see you again here at the SureStay Plus by Best Western Billings.

About the SureStay Plus Hotel by Best Western Billings

Location 3040 King Ave W, Billings, MT 59102

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

SureStay Plus Hotel by Best Western Billings offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. The business-friendly SureStay Plus Hotel by Best Western Billings also features a terrace, a picnic area, and coffee/tea in a common area. Free self parking is available. This Billings hotel is smoke free.

  • 1 building
  • 87 guestrooms or units
  • 4 levels
  • 782 sq ft of conference space
  • Built in 2007
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

SureStay Plus Hotel by Best Western Billings offers 87 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast on weekdays from 6 AM to 9:30 AM and on weekends from 6:30 AM to 10 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lexington Inn Billings
  • Lexington Inn Hotel Billings
  • Lexington Inn & Suites Billings Hotel Billings
  • Lexington Inn And Suites Billings
  • Lexington Billings
  • Lexington Inn & Suites Billings Hotel
  • Lexington Inn Suites Billings
  • SureStay Plus Hotel Best Western Billings
  • SureStay Plus Best Western Billings
  • Surestay Plus By Best Billings
  • SureStay Plus Hotel by Best Western Billings Hotel
  • SureStay Plus Hotel by Best Western Billings Billings
  • SureStay Plus Hotel by Best Western Billings Hotel Billings

You should know

  • Pool access available from 7 AM to 10 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.