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4.3 out of 5

"It was a nice experience. Breakfast was good, the room was comfortable and clean. " More

By a verified traveler on Sun 22 Dec 2019

Hotel Description

Enjoy the indoor pool at this Billings hotel

In shopping district

Within 2 miles (3 km) of this Billings hotel, you'll find Rimrock Mall and Advanced Care Hospital of Montana. Also, ZooMontana is within 3 miles (5 km) and Norm Schoenthal Island is within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Free WiFi, comfy beds

The 87 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include free WiFi and iPod docks.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$75* Per night/room Nov 1 - Nov 2

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

SureStay Plus Hotel by Best Western Billings ratings based on 16 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for SureStay Plus Hotel by Best Western Billings

Everyone (12) Couples (2) Family (3)
5 out of 5
It was a nice experience. Breakfast was good, the room was comfortable and clean.

Posted by on Dec 22, 2019

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Comment from Hotel Management

Dec 24, 2019 by Kacy

Thank you for your 5 star review. We are always pleased to hear you had such a nice, clean and comfortable stay. We hope you come visit again!

5 out of 5
I was happy to see how helpful the front desk clerk was late eve Sun 8/18. She helped my friend when her flight was cancelled. We were tired and a little kindness really helped.

Posted by on Sep 4, 2019

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Comment from Hotel Management

Sep 6, 2019 by Kacy

We are always pleased when we hear we have went above and beyond to be of assistance to our guests. Thank you for the wonderful review and we look forward to seeing you again.

4 out of 5

Posted by on Aug 9, 2019

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Comment from Hotel Management

Aug 29, 2019 by Kacy

Thank you so much Anonymous for leaving us a review. We are always pleased when our guests will write a positive review. We hope you come see us again soon.

5 out of 5
Property well maintained. Clean and well lit. Easy to get to.

Posted by , from Colstrip on Jul 26, 2019

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Comment from Hotel Management

Jul 27, 2019 by Kacy

Thank you so much K for your great review. We hope we get to see you again in the future!

4 out of 5
The location was nice the hotel was tidy and convenient. Staff was cordial.

Posted by on Jul 18, 2019

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Comment from Hotel Management

Jul 19, 2019 by Kacy

Thank you Anonymous for your great review. We are glad you noticed what a great location we have. There are so many great restaurants and amazing shopping in our area. We hope to see you again soon.

3 out of 5
Staff were professional. First room I was given was very nice and clean. Unfortunately the sink in bathroom was very plugged and I had to move. The continental breakfast had good variety of food.

Posted by on Jun 16, 2019

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Comment from Hotel Management

Jun 19, 2019 by Kacy

We are very sorry for the plugged sink and I think we now have this issue resolved. We hope to see you again on your next stay here to the Billings area.

5 out of 5
The staff was very welcoming, and the property was clean and well maintained. General Manager Kacy Keith went way out of her way to assist us on a travel issue that happened, and made out entire trip wonderful. We certainly will stay here again on our next trip to Billings!

Posted by on Apr 2, 2019

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Comment from Hotel Management

Apr 10, 2019 by Kacy

Wow, thank you and I am glad I could be of so much help. I hope the destinations worked well and it inspires you to come back to our area again in the future. Let me know when you may be in town again!

5 out of 5

Posted by on Dec 23, 2018

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Comment from Hotel Management

Dec 24, 2018 by Kacy

Thank you for your 5 star review. We hope to see you again very soon!

5 out of 5
Rooms were clean and comfortable and the staff is friendly and very helpful. I will continue to stay for all my trips to Billings!!

Posted by , from Sidney, MT on Nov 5, 2018

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Comment from Hotel Management

Nov 13, 2018 by Kacy

Hello Jaime, We are pleased you had such a clean and comfortable stay and are happy you will continue choosing our property to be your go to!

5 out of 5
I had a pleasant experience here. This was not my first time staying at Lexington and I like the hotel and the location so I decided to stay again. My only concern is that upon my return home, I heard about a bed bug problem there. I did a very limited exam of my room upon arrival and did not notice anything concerning, it was a decently clean room with no evidence of bed bugs. Just a bit freaked out upon hearing this news and I am hoping I did not bring any home with me.

Posted by on Mar 12, 2018

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About the SureStay Plus Hotel by Best Western Billings

Location 3040 King Ave W, Billings, MT 59102

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

SureStay Plus Hotel by Best Western Billings offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. The business-friendly SureStay Plus Hotel by Best Western Billings also features a terrace, a picnic area, and coffee/tea in a common area. Free self parking is available. This Billings hotel is smoke free.

  • 1 building
  • 87 guestrooms or units
  • 4 levels
  • 782 sq ft of conference space
  • Built in 2007
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Logan Intl. Airport (BIL) (12.7 km / 7.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

SureStay Plus Hotel by Best Western Billings offers 87 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast on weekdays from 6 AM to 9:30 AM and on weekends from 6:30 AM to 10 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lexington Inn Billings
  • Lexington Inn Hotel Billings
  • Lexington Inn & Suites Billings Hotel Billings
  • Lexington Inn And Suites Billings
  • Lexington Billings
  • Lexington Inn & Suites Billings Hotel
  • Lexington Inn Suites Billings
  • SureStay Plus Hotel Best Western Billings
  • SureStay Plus Best Western Billings
  • Surestay Plus By Best Billings
  • SureStay Plus Hotel by Best Western Billings Hotel
  • SureStay Plus Hotel by Best Western Billings Billings
  • SureStay Plus Hotel by Best Western Billings Hotel Billings

You should know

  • Pool access available from 7 AM to 10 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.