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4.3 out of 5

"This BW was very well maintained. Room and bathroom were spotless and well stocked, bed was comfortable. Our courtesy pickup to and from airport was q ... " More

By a verified traveler on Fri 13 Sep 2019

Hotel Description

Billings hotel in North Park area

In Billings

A stay at this North Park hotel places you steps from The Pub Station and within a 5-minute walk of Billings Depot. Skypoint and Yellowstone Art Museum are also within half a mile (1 km).

Free perks

This hotel features an outdoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the sauna and free perks like cooked-to-order breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 126 guestrooms also offer free WiFi and TVs with satellite channels. Other amenities include free local calls, hair dryers, and ironing boards.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Refrigerator, Poolside

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus Clocktower Inn ratings based on 17 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Clocktower Inn

Everyone (8) Couples (2) Family (7)
5 out of 5

Posted by on Aug 18, 2020

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Comment from Hotel Management

Aug 19, 2020 by Blake Wahrlich

Thank you for your review.

5 out of 5

Posted by on Oct 25, 2019

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Comment from Hotel Management

Oct 29, 2019 by Blake Wahrlich

Thank you for your review.

1 out of 5
The room was horrible we were put right next to the broiler room and sounded like someon was vacuuming all night long got no sleep had people outside fighting saying they were goibg to kill each other the bed was the worst i have ever slept in i would tell people not to go there ever . We could not even get our free breakfest at least 10 people in line veey dissatisfied

Posted by on Oct 1, 2019

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Comment from Hotel Management

Oct 2, 2019 by Blake Wahrlich

I am very sorry to see you didn't enjoy your stay. Unfortunately, I am unable to look into this further as I am unable to see your reservation info. We never want guests to not enjoy their stay and are always happy to move guests if the room is not acceptable to them or help quiet other guests who are not being mindful of others.

5 out of 5
This BW was very well maintained. Room and bathroom were spotless and well stocked, bed was comfortable. Our courtesy pickup to and from airport was quick, and our driver Ronnie was very personable and upbeat. Great value.

Posted by on Sep 13, 2019

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Comment from Hotel Management

Sep 20, 2019 by Blake Wahrlich

Thank you for your review and have passed along your compliments to Ronnie.

5 out of 5
Everything is sparklingly clean. Great breakfast in nearby Stella's Kitchen&bakery included. Would definitely stay there again

Posted by , from Denver CO on Sep 4, 2019

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Comment from Hotel Management

Sep 6, 2019 by Blake Wahrlich

Thank you for your review and glad to see you enjoyed your stay.

4 out of 5

Posted by on Aug 26, 2019

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Comment from Hotel Management

Aug 27, 2019 by Blake Wahrlich

Thank you for your review.

5 out of 5
This hotel is a little oasis in the heart of downtown Billings. Centrally located, easy walking distance to some great restaurants, coffee shops and shops. It has a courtyard where guests were visiting after a long day and a dog area where your 4 legged friends can meet. The room was very comfortable and clean.

Posted by on Aug 8, 2019

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Comment from Hotel Management

Aug 12, 2019 by Blake Wahrlich

Thank you for your time in writing your review about the ClockTower Inn. Our goal is to provide you with the best customer care/service possible in all aspects of the hotel. We hope to see you return for a future stay!

4 out of 5
Pool should be warmer/heated.... add more lounge chairs

Posted by on Jul 21, 2019

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Comment from Hotel Management

Jul 24, 2019 by Blake Wahrlich

Thank you for your review. We do heat our pool to 80 F and are currently working on new furniture around the pool. It is always a balancing act because putting as much furniture in the pool area for our guests vs having enough space for people to relax and not feel like they are on top of each other. We always appreciate the feedback as it helps us fine-tune things.

5 out of 5

Posted by on May 4, 2019

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Comment from Hotel Management

May 6, 2019 by Blake Wahrlich

Thank you for your review.

5 out of 5
The people were very helpful and polite great experience

Posted by on Mar 7, 2019

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Comment from Hotel Management

Mar 13, 2019 by Blake Wahrlich

Thank you very much for your review.

About the Best Western Plus Clocktower Inn

Location 2511 1st Ave N, Billings, MT 59101

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Clocktower Inn offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 13450 square feet (1250 square meters). The business-friendly Best Western Plus Clocktower Inn also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This Billings hotel is smoke free.

  • 126 guestrooms or units
  • 3 levels
  • 3 buildings
  • 13450 sq ft of conference space
  • 1250 sq m of conference space
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Logan Intl. Airport (BIL) (4 km / 2.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Best Western Plus Clocktower Inn offers 126 accommodations with coffee/tea makers and hair dryers. Premium satellite television is provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free cooked-to-order breakfast on weekdays from 5:30 AM to 1:00 PM and on weekends from 6:00 AM to 1:00 PM.

Stella Kitchen and Bakery - This restaurant specializes in American cuisine and serves breakfast and lunch.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20.00 per pet, per night (maximum USD 100.00 per stay)
  • Maximum 2 per room (weight limit: 80 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night (maximum USD 100.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western ClockTower
  • Best Western ClockTower Inn
  • Best Western Plus ClockTower
  • Best Western Plus ClockTower Billings
  • Best Western Plus ClockTower Inn
  • Best Western Plus ClockTower Inn Billings
  • Best Western Billings
  • Best Western Clock Hotel
  • Best Western Plus Clocktower Hotel Billings
  • Billings Best Western
  • Best Plus Clocktower Billings
  • Best Western Plus Clocktower Inn Hotel
  • Best Western Plus Clocktower Inn Billings
  • Best Western Plus Clocktower Inn Hotel Billings

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.