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4.4 out of 5

"Had a really nice stay at this Best Western. Clean room, very comfortable bed, great and hospitable staff. The parking is a bit tight but I would no ... " More

By a verified traveler on Tue 27 Feb 2018

Hotel Description

Hotel near Rimrock Auto Arena in Billings

In Billings

Within a 10-minute walk of this South Side hotel, you'll find Billings Depot and Skypoint. Yellowstone Art Museum and Alberta Bair Theater are also within half a mile (1 km).

Free perks

This hotel features an outdoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the sauna and free perks like cooked-to-order breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 126 guestrooms also offer free WiFi and TVs with satellite channels. Free local calls, hair dryers, and ironing boards are also available.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$88* Per night/room Oct 13 - Oct 14

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator (Small Room)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Non Smoking, Refrigerator

Bed Count 3 Twin Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Poolside (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Clocktower Inn ratings based on 22 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Clocktower Inn

Everyone (6) Couples (1) Family (6)
5 out of 5
This BW was very well maintained. Room and bathroom were spotless and well stocked, bed was comfortable. Our courtesy pickup to and from airport was quick, and our driver Ronnie was very personable and upbeat. Great value.

Posted by on Sep 13, 2019

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5 out of 5
Everything is sparklingly clean. Great breakfast in nearby Stella's Kitchen&bakery included. Would definitely stay there again

Posted by , from Denver CO on Sep 4, 2019

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Comment from Hotel Management

Sep 6, 2019 by Blake Wahrlich

Thank you for your review and glad to see you enjoyed your stay.

4 out of 5

Posted by on Aug 26, 2019

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Comment from Hotel Management

Aug 27, 2019 by Blake Wahrlich

Thank you for your review.

5 out of 5
This hotel is a little oasis in the heart of downtown Billings. Centrally located, easy walking distance to some great restaurants, coffee shops and shops. It has a courtyard where guests were visiting after a long day and a dog area where your 4 legged friends can meet. The room was very comfortable and clean.

Posted by on Aug 8, 2019

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Comment from Hotel Management

Aug 12, 2019 by Blake Wahrlich

Thank you for your time in writing your review about the ClockTower Inn. Our goal is to provide you with the best customer care/service possible in all aspects of the hotel. We hope to see you return for a future stay!

4 out of 5
Pool should be warmer/heated.... add more lounge chairs

Posted by on Jul 21, 2019

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Comment from Hotel Management

Jul 24, 2019 by Blake Wahrlich

Thank you for your review. We do heat our pool to 80 F and are currently working on new furniture around the pool. It is always a balancing act because putting as much furniture in the pool area for our guests vs having enough space for people to relax and not feel like they are on top of each other. We always appreciate the feedback as it helps us fine-tune things.

5 out of 5

Posted by on May 4, 2019

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Comment from Hotel Management

May 6, 2019 by Blake Wahrlich

Thank you for your review.

5 out of 5
The people were very helpful and polite great experience

Posted by on Mar 7, 2019

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Comment from Hotel Management

Mar 13, 2019 by Blake Wahrlich

Thank you very much for your review.

5 out of 5
Close to nice restaurants, but quiet. Lots of parking and a terrific Motorcycle "bike wash" bay. Equipped with hose, towels, micro cloths and bucket for quest to use. It was awesome for bikers touring from state to state. The reception told us about that as soon as she knew we came in on bikes. All the reception staff was very friendly and helpful. they even called 10 minutes after we checked in to see if everything was fine. Really clean and well kept. Breakfast was included and it was at a restaurant across the driveway. Highly recommend it.

Posted by , from Oakville ON on Sep 18, 2018

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Comment from Hotel Management

Sep 24, 2018 by Blake Wahrlich

Thank you very much for your stay. We are glad to see that you enjoyed your stay.

5 out of 5

Nice Surprise

Had a really nice stay at this Best Western. Clean room, very comfortable bed, great and hospitable staff. The parking is a bit tight but I would not consider this a drawback unless you are a terrible at parking. Complimentary breakfast is at Stella's which is across the driveway and is really awesome. This hotel has the potential to be noisy. I say that because noise seems to get in the room easily, but while there, no noise lasted long enough to be a nuisance. For the price, I think it was great.

Posted by , from Dover, DE on Feb 27, 2018

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Comment from Hotel Management

Mar 2, 2018 by Blake Wahrlich

We always appreciate the positive comments left by the most important people in our world; our guests. We are so glad to hear that you enjoyed your stay with us. We appreciate your comments and are looking forward to your next visit. 

3 out of 5

Not exactly what I was expecting

Location: Lots of amazing places to eat nearby! Staying alone as a young woman though I definitely wasn't walking around in the evening alone. Lots of interest
The hotel staff was amazing and wonderful! The room was clean, the bed was soft and the breakfast in the morning was fantastic! I just think the pictures of the outside of the motel weren't very upfront. I didn't really realize it was a motel with the doors on the outside versus a hotel. I would have much rather preferred a hotel especially in an area like downtown Billings. The area also reeked of sewage, not the hotels fault but I guess that's just downtown Billings for you

Posted by on Oct 18, 2016

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Comment from Hotel Management

Oct 26, 2016 by Blake Wahrlich

Thank you very much for taking the time to let others know about your stay and I would like to take the time to apologize for the pictures and the sugar beet factory several miles away which is what produces that odor you were smelling which I can assure you only happens about 2 weeks out of the entire year. I hope you will consider staying with us again as we do have 20% of our hotel with interior corridors with a total of 75% of our property only being accessible to current guests with a room key making our property a very secure location. Once again I do apologize we did not meet your expectations this time and hope you will consider giving us another try if you are ever in Billings again.

About the Best Western Plus Clocktower Inn

Location 2511 1st Ave N, Billings, MT 59101

Property Features

Best Western Plus Clocktower Inn offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 13450 square feet (1250 square meters). The business-friendly Best Western Plus Clocktower Inn also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. This Billings hotel is smoke free.

  • 126 guestrooms or units
  • 3 levels
  • 3 buildings
  • 13450 sq ft of conference space
  • 1250 sq m of conference space
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Billings, MT (BIL-Logan Intl.) (4 km / 2.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Best Western Plus Clocktower Inn offers 126 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium satellite television is provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Billings hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free cooked-to-order breakfast on weekdays from 5:30 AM to 1:00 PM and on weekends from 6:00 AM to 1:00 PM.

Stella Kitchen and Bakery - This restaurant specializes in American cuisine and serves breakfast and lunch.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 20.00 per pet, per night (maximum USD 100.00 per stay)
  • Maximum 2 per room (weight limit: 80 lbs)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night (maximum USD 100.00 per stay)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western ClockTower
  • Best Western ClockTower Inn
  • Best Western Plus ClockTower
  • Best Western Plus ClockTower Billings
  • Best Western Plus ClockTower Inn
  • Best Western Plus ClockTower Inn Billings
  • Best Western Billings
  • Best Western Clock Hotel
  • Best Western Plus Clocktower Hotel Billings
  • Billings Best Western
  • Best Plus Clocktower Billings
  • Best Western Plus Clocktower Inn Hotel
  • Best Western Plus Clocktower Inn Billings
  • Best Western Plus Clocktower Inn Hotel Billings

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.