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"Fantastic beds, nice restaurant. They definitely need to work on their showers- I heard a complaint when I checked in and we had a hard time turning o
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Within 6 miles (10 km) of this Middletown hotel, you'll find Penn State Harrisburg and Middletown & Hummelstown Railroad. Pennsylvania Farm Show Complex is within 9 miles (15 km) and Giant Center is within 12 miles (20 km).
Free shuttle, parking
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour fitness center and perks like free self parking and free train station pick-up.
Free Internet, refrigerators
Boasting comforts like premium bedding and pillow menus, the 175 guestrooms offer free WiFi and free wired Internet, as well as TVs with satellite channels. Other amenities include refrigerators, room service, and coffee/tea makers.
Holiday Inn Harrisburg East ratings based on 6 Verified Reviews
Review Summary
3.8
out of 5
4.0 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff3.5 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Holiday Inn Harrisburg East
Everyone (4)Family (2)
5 out of 5
Fantastic beds, nice restaurant. They definitely need to work on their showers- I heard a complaint when I checked in and we had a hard time turning ours on/off.
Posted by a verified traveler on Oct 12, 2019
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Comment from Hotel Management
Oct 13, 2019
by Scott
Thank you for taking the time to leave us some feedback from your most recent stay with us. We are thrilled to hear that you found our beds comfortable as a good night sleep always makes being away from home a little easier. I will notify the maintenance team about the shower you had in your room to see if we can have that adjusted. I know they can be a bit tricky sometimes but we will address this accordingly. Thank you again for providing us some feedback and we hope to see you on your next trip tot he area. Safe travels.
3 out of 5
My family and I booked 3 rooms for just one night as we just spent the day at Hersey park. The front desk staff was friendly and no complaints there. The issue I had was with the room. I had a hole in the wall in the bathroom, chilling and peeling back on the ceiling in the bathroom, stains on the curtain. The room clearly needs some alot of maintenance. For a one night stay it was suitable. But I will would not be returning.
Posted by Theresa, from New York, NY on Jul 29, 2019
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Comment from Hotel Management
Jul 29, 2019
by Scott
Thank you for taking the time to leave us some insight from your most recent stay with us. We are happy to hear that our front desk staff was able to provide exceptional service. I do want to apologize on behalf of the hotel for the maintenance issues in the room. I am having maintenance go to the room to ensure all repairs are made. Thank you again for your feedback and safe travels.
5 out of 5
My family and I arrived about an hour before check in. When I approached the desk to ask if it was possible to check in early, the young man was very polite and accommodating. He was able to get us in a room and gave us all the details about the hotel. He was very friendly! We got to our room and was pleasantly surprised by the decor and the comfort of the bed, linens and pillows! The only thing we started to realize was the temperature in the room was getting warmer and warmer. Also, there were only 2 sets of towels (usually in a 2 Queen I've gotten 4 towels). We called downstairs about the AC and the towels. Someone came to our room within minutes to try to fix it since maintenance was not on the property yet. We were leaving for Hershey park that evening and the young woman asked if it was ok for maintenance to come in our room and if he couldn't fix it, they would move us to a room close that had working AC. When we returned, very late that night, the woman informed us that the AC was good and it was much more comfortable in the room. Slept great that night. The next morning we had the option of paying for a buffet style breakfast or order from menu. We did buffet. I didn't think it was worth it at all. No waffle maker :( Food was meh and the server/hostess was ok. In all, every staff member we saw was very polite and asked how our stay was or said, "have a great day"! They acknowledged us every chance they could. Oh ya, the pool was nice for our kids!
Posted by Ann, from NEW JERSEY on Aug 7, 2018
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Comment from Hotel Management
Aug 8, 2018
by Scott
Thank you for taking the time to leave us some feedback from your recent stay. We are pleased to hear we were able to exceed your expectations. We at the Holiday Inn Harrisburg East strive to excel past the highest of standards for our guest. I am pleased that the maintenance staff was able to get your air conditioning running properly so you and your party could have a good nights rest. I have touched base with the food and beverage staff regarding the comments you mentioned about breakfast. We hope we have the opportunity to have you stay with us again while in the Harrisburg/Hershey area. Thank you for choosing Holiday Inn Harrisburg East and safe travels.
3 out of 5
Harrisburg trip
Pros:The location
Cons:Lots
Location:Hersie civil war museum
Bad experience at the hotel staf not training facilities dirty employees not dress property room service not well for a 3 star hotel breakfast poor smell at the eating room
Posted by george, from sacramento ca on Oct 9, 2017
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3 out of 5
Travelocity guests treated as second rate.
Pros:Proximity to Hershey and Gettysburg. Those were our destinations.
Cons:Treat travelocity guests as any other since, well, THEY ARE. Eliminate hallway draperies now. Liven up the pea soup green walls with a bright color.
Location:Very close to Hershey area and Gettysburg. A good location for both.
We arrived at the lobby in the evening and were treated as second rate guests at check-in since we booked through travelocity instead of through Holiday Inn directly. We didn't know we would not accrue points for this reason. Back to check-in: the draperies in the hallways looked very old and as they might fall apart if touched and the pea soup green wall color was not pleasing at all. The room was not in a hallway with those draperies so they were easily forgotten. However, we walked into our pitch black room and it was a very very cold 63 degrees Fahrenheit! We had to turn on the heat which must not have been used for months as the smell of the dusty heater caused us to have to open up our room door to the hallway to try to air it out which took awhile. That was a most upsetting experience after a long day. The room was quite cramped for a Holiday Inn, although we always stay at HolidayInn Expresses. There were a few spider webs and a spider in the bathroom. The room did not appear to be used or cleaned in awhile. If it had been clean and at a reasonable temperature for guests, I could give a rather pleasing review of the facilities. The next morning when we asked for a receipt we were again told that since we booked through travelocity they would not print out a receipt for us. I needed "an itemized receipt" to use a voucher we had received from Holiday Inn. They still would not print one for us. I don't see why they couldn't print a receipt, we were customers nonetheless.
Posted by a verified traveler on Sep 6, 2016
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Comment from Hotel Management
Nov 2, 2016
by Michael, General Manager
Thank you for your feed back. We work real hard at our new hotel to "WoW" each and every guest and unfortunately it appears we came up short during your visit. We love Travelocity Guests so much that we honor all of their rules such as points and receipts. We apologize for that misunderstanding but we hold each and every guest very dear to our hearts and that includes you. Our brand new hotel has so many wonderful features and we would like to share more of them with you should you choose to allow us the opportunity to "WoW" you on your next visit. Thank you for choosing Travelocity for your 3rd party booking agent and we hope to see you again real soon.
4 out of 5
Surprised how nice
Surprised how nice the venue was for a holiday inn.
Posted by a verified traveler on Jun 14, 2016
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Comment from Hotel Management
Nov 2, 2016
by Michael, General Manager
Thank you for allowing us to "WoW" you on your last visit! We are so glad that you enjoyed our brand new hotel and all it has to offer. Please come visit us again!
Holiday Inn Harrisburg East offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 6800 square feet (632 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Harrisburg East. A roundtrip airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are free. Self parking is free. This 3-star Middletown hotel is smoke free.
175 guestrooms or units
6 levels
6800 sq ft of conference space
632 sq m of conference space
Dining venue
Bar or lounge
Business center (24 hours)
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Wedding services available
Convenience store
Outdoor picnic space
Gift shop
Newspapers in lobby (free)
Television in lobby
ATM
Elevator
No smoking on site
Family Friendly Amenities
Family property
Indoor pool
Free WiFi
Grocery/convenience store
Laundry facilities
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Free self parking
, Free RV, bus, truck parking
Transport
Airport: Harrisburg, PA (MDT-Harrisburg Intl.) (6.9 km / 4.3 mi)
Train station: Middletown Station (7.1 km / 4.4 mi)
Property shuttles: Free airport shuttle and train station pick-up
Parking: Free self parking and RV/bus/truck parking
Room Amenities
Holiday Inn Harrisburg East offers 175 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in March 2016.
In-room dining (limited hours)
Television
Satellite channels
Premium channels
Refrigerator
Coffee maker
Luxury bedding
Pillow options
Shower and tub combination
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Local calls (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
Guests can enjoy cooked-to-order breakfast for a fee.
Wing's - Onsite family restaurant.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Assistive listening devices available
Braille or raised signage
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 11 AM
Minimum check-in age is: 18
Special check-in instructions:
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children stay free when using existing bedding.
Rollaway/extra beds are available for USD 25.0 per stay.
Free cribs (infant beds)!
Pet Policy
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Debit cards not accepted
Number of children who can stay free - 2
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 4.00 and USD 10.00 per person (approximately)
Rollaway bed fee: USD 25.0 per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Days Inn Hotel Middletown East Harrisburg
Days Inn Middletown Harrisburg East
Harrisburg East Middletown
Holiday Inn Middletown Harrisburg Area Hotel
Holiday Inn Harrisburg East Hotel Middletown
Holiday Inn Harrisburg Area Hotel
Holiday Inn Harrisburg Area
Holiday Inn Harrisburg East Hotel
Holiday Inn Harrisburg East Middletown
Holiday Inn Harrisburg East Hotel
Days Inn Middletown/Harrisburg East
Holiday Inn Harrisburg East Middletown
Holiday Inn Harrisburg East Hotel Middletown
You should know
Holiday Inn Harrisburg East offers transfers from the airport and train station. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
