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SpringHill Suites by Marriott Greenville Downtown

2.5-star property
200 East Washington Street, Greenville, SC 1-855-201-7819
4.2 out of 5
Very good!
See all 13 travelocity Reviews

"Great location. Clean. Quiet. Great service " More

By a verified traveler on Wed 17 Nov 2021

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Hotel Description

Hotel near The Peace Center in Greenville

Heart of Greenville

Within a 10-minute walk of this Greenville Downtown hotel, you'll find The Peace Center and Falls Park on the Reedy. Greenville Zoo and Bon Secours Wellness Arena are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 4 conference rooms, business center, and valet parking. Enjoy the seasonal outdoor pool and free perks like buffet breakfast and WiFi in public areas.

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$127* Per night/room Feb 12 - Feb 13

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility w/ Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, Multiple Beds, Accessible, Non Smoking (Mobility & Hearing w/ Tub)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

SpringHill Suites by Marriott Greenville Downtown ratings based on 13 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for SpringHill Suites by Marriott Greenville Downtown

Everyone (5) Couples (4) Family (3)
1 out of 5
I would write a thorough review, but we voiced all of our concerns while we were there. They did not care. I called travelocity- was on hold for 47 minutes and then disconnected. The long and short of it- this place sucked!

Posted by , from Petersburg on Jan 19, 2022

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Comment from Hotel Management

Jan 20, 2022 by General Manager

Dear Denise, thank you for taking the time to leave a review. Please accept our sincere apologies for not meeting your expectations. We strive to provide wonderful hospitality to all of our guests; therefore, we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services going forward. We are truly sorry and hope you will consider giving us a second chance in the future. Sincerely, Derek Cooper, General Manager

5 out of 5

Posted by on Dec 12, 2021

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5 out of 5
Great location. Clean. Quiet. Great service

Posted by on Nov 17, 2021

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Comment from Hotel Management

Nov 17, 2021 by General Manager

Dear Jean, we appreciate you sharing your thoughtful feedback with other travelers. We agree, our convenient location is perfect for exploring all that our exciting city has to offer! We also appreciate you mentioning that you loved our relaxing accommodations and the courteous service provided by our associates. Thank you for choosing SpringHill Suites Greenville Downtown, and we hope to have the pleasure of welcoming you back soon. Sincerely, Derek Cooper General Manager

5 out of 5

Posted by on Jul 5, 2021

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Comment from Hotel Management

Jul 16, 2021 by General Manager

Dear Guest, thank you for the perfect rating. We are glad you had a wonderful time at SpringHill Suites Greenville Downtown. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Derek Cooper, General Manager

5 out of 5
Beautiful hotel! Great service! Awesome restaurant and bar = Oak & Honey! Great checkout time = 12pm! Will definitely stay at SpringHill Suites again.

Posted by on Apr 20, 2021

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Comment from Hotel Management

Apr 21, 2021 by Hotel Manager

Dear Guest, Thank you for staying at the SpringHill Suites Greenville Downtown and for posting such a generous review of our hotel and staff. It is a pleasure to know we exceeded all of your expectations and you thoroughly enjoyed your time at Oak and Honey! We hope to see you again on your next trip to our vibrant city. Sincerely, Derek Cooper Hotel Manager

2 out of 5
I thought they were supposed to take extra cleaning precautions during this time but found empty mini bottles all over the room. It was disgusting to know that the room wasn’t cleaned well because the bottles were in very obvious places in the room.

Posted by , from SC on Oct 18, 2020

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Comment from Hotel Management

Oct 19, 2020 by Assistant General Manager

Dear Guest, thank you for the review. We are truly sorry your room was not in the spotless condition it should have been when you arrived. We take the cleanliness of our rooms very seriously, so what you experienced is not typical for us. Our staff is committed to providing fresh, clean accommodations for all of our guests, and we are sorry this was not the case for you. We are already taking steps to ensure oversights such as this do not happen again. Please allow us to regain your confidence by staying with us again when your travels bring you back to this area. Sincerely, Derek Cooper, Assistant General Manager

5 out of 5

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 18, 2019 by General Manager

Dear Guest, we enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at SpringHill Suites Greenville Downtown, I invite you to come back and stay with us again when in the area! Sincerely, Jonathan Brashier, General Manager

5 out of 5
The location was great and the staff were very friendly. The breakfast was very nice as well. I felt like it was a luxury hotel for a budget price. I would definitely stay here on my next visit to Greenville, SC.

Posted by on Nov 5, 2019

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Comment from Hotel Management

Nov 6, 2019 by General Manager

Dear Guest, please accept our gratitude for taking the time to review your stay and for your generous compliments of SpringHill Suites Greenville Downtown. It is our goal to deliver a great value at a fair price, and we like hearing that we have accomplished just that. We are also delighted you were impressed with our fantastic location, helpful associates, and complimentary breakfast buffet. Thank you for choosing us, and we look forward to accommodating you again soon. Sincerely, Jonathan Brashier, General Manager

5 out of 5
Friendly service very clean rooms. Every thing that you need

Posted by on Aug 7, 2019

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Comment from Hotel Management

Aug 7, 2019 by General Manager

Dear April, thank you for the excellent review! It is always gratifying to receive praise for providing an exceptional experience, and we are delighted you enjoyed your well-appointed room and our courteous associates. It was our pleasure accommodating you at SpringHill Suites Greenville Downtown, and we hope to see you again soon. Sincerely, Jonathan Brashier, General Manager

5 out of 5
They were so nice. Allowed me to extend my checkout time to accommodate my family. Valet parking was convenient and reasonably priced.

Posted by on Jul 26, 2019

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Comment from Hotel Management

Jul 27, 2019 by General Manager

Dear Guest, thank you for acknowledging our outstanding service at SpringHill Suites Greenville Downtown. We are committed to providing an exceptional experience for every guest. We are thrilled we exceeded your expectations and that you were also satisfied with our convenient parking and its charges. Thank you again, and we hope to see you again soon! Sincerely, Jonathan Brashier, General Manager

About the SpringHill Suites by Marriott Greenville Downtown

Location 200 East Washington Street, Greenville, SC 29601

Property Features

SpringHill Suites by Marriott Greenville Downtown offers its guests a seasonal outdoor pool, a 24-hour fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. There are 4 meeting rooms available. A terrace, barbecue grills, and a picnic area are also featured at the business-friendly SpringHill Suites by Marriott Greenville Downtown. For a fee, parking is available. This Greenville hotel is smoke free.

  • 166 guestrooms or units
  • 7 levels
  • 12773 sq ft of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Greenville Station (1.7 km / 1.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

SpringHill Suites by Marriott Greenville Downtown offers 166 accommodations with safes and coffee/tea makers. 49-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers. This Greenville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Flat-screen television
  • Cable channels
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Travel crib

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Oak and Honey - Onsite restaurant.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center, a seasonal outdoor pool, and complimentary bicycles.

Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

  • Free bicycles on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds, onsite parking, and high chair

Onsite parties or group events are strictly prohibited

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, onsite parking, and high chair. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 7 per night
  • Covered valet parking fee: USD 20 per night (in/out privileges)
  • Offsite parking fee: USD 7.00 per day (0.1 mi away; open 24 hours)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • SpringHill Suites Marriott Greenville Downtown Hotel
  • SpringHill Suites Marriott Greenville Downtown
  • SpringHill Suites riott Green
  • SpringHill Suites by Marriott Greenville Downtown Hotel
  • SpringHill Suites by Marriott Greenville Downtown Greenville

You should know

  • The seasonal pool will open in May and close in October.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.