2/10 Terrible
Jeanette
Viaje en grupo
20 oct. 2025
Very disappointing. Booked our room several months in advance for a Keith Urban concert as we live 4+ hours away. Unfortunately, the concert was cancelled last minute and we needed to cancel our trip. Much to our surprise our room was a "non-refundable" rate (which I did not realize) and the AGM (Brittany) refused to budge and refund or credit us for a future stay once the concert was rescheduled.
We are a couple of senior women from a church widows support group that love to get out and do a bit of traveling a to listen to some music to pass the time. It's a sad shame that The Hyatt Place Greenville Downtown couldn't make an exception, considering the extenuating circumstances. So unfortunately we had to lose the nearly $300 we spent on the room. Not a good look Hyatt.
Jeanette
Se hospedó 1 noche en octubre de 2025






























