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4.1 out of 5

"Breakfast was not the greatest. Not due to staff but due to choices. " More

By a verified traveler on Mon 04 Jul 2022

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Hotel Description

Hotel near The Peace Center in Greenville

Heart of Greenville

Within a 15-minute walk of this Greenville Downtown hotel, you'll find The Peace Center and Bon Secours Wellness Arena. Falls Park on the Reedy and Greenville Zoo are also within 2 miles (3 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Standard Room, 2 Queen Beds (With Mirco Fridge)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$144* Per night/room Mar 29 - Mar 30

Standard Room, 1 Queen Bed, Accessible (Mobility)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Holiday Inn Express Hotel & Suites Greenville Downtown, an IHG Hotel ratings based on 32 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Greenville Downtown, an IHG Hotel

Everyone (8) Couples (3) Family (9)
4 out of 5
Breakfast was not the greatest. Not due to staff but due to choices.

Posted by on Jul 4, 2022

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Comment from Hotel Management

Jul 5, 2022 by Holiday Inn Express & Suites Greenville Downtown

Alma, thanks so much for taking the time to share your experience with us. We are sorry to hear breakfast did not exceed expectations, but we're glad you had a positive overall stay.

5 out of 5

Posted by on Jan 12, 2022

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5 out of 5
Bathroom faucet was loose & also dripping

Posted by on Nov 18, 2021

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Comment from Hotel Management

Nov 29, 2021 by Holiday Inn Express Greenville Downtown

Thank you for your feedback. We will address this issue with maintenance. We can't wait to welcome you again soon.

4 out of 5
We checked in early, 11:30. The staff was helpful and accommodating. Opening the door to the room we found that it had not been serviced. We went back to front desk and reported and it was not an issue because we would return mid afternoon. On return at 4:00, we found the room still not serviced. We went back to the front desk and received superior customer service and an apology on behalf of the hotel. The staff person was exceptional and upgraded room. She deserves an accommodation. I would use this property again and would recommend it based on the the way we received superior customer service. It was a good experience.

Posted by on Nov 17, 2021

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Comment from Hotel Management

Nov 29, 2021 by Holiday Inn Express Greenville Downtown

Thank you so so much for this review. We have shared it with our management team as we are always looking to congratulate our staff on their excellent customer service. Of course we apologize for your original room, but we can't wait to welcome you again soon!

2 out of 5
The location was perfect. It would be helpful if there was a sign showing what drive was theirs. We pulled into the wrong one (which happens a lot) from what we were told.

Posted by on Jul 27, 2021

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Comment from Hotel Management

Aug 10, 2021 by Susanne D

Thank you for taking the time to tell us about your experience at Holiday Inn Express GREENVILLE-DOWNTOWN. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

5 out of 5
The Suite was huge and so beautiful. The staff were all very freindly.

Posted by on Jul 6, 2021

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Comment from Hotel Management

Aug 10, 2021 by Susanne D

Thank you for the review, so glad to see you enjoyed your stay. Hope to see you again in the future

3 out of 5
Location for downtown Greenville was great. I was told before I arrived that I could have a rollaway bed for an additional guest but would have to request at check-in. At check-in I was told NO rollaway bed! Pull-out couch was horrible and ready for the landfill! A/C came on like a 747 passing thru the room. Room was clean and the amenities were sufficient. Hotel is in need of renovation.

Posted by on Jun 6, 2021

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2 out of 5
never received any room cleaning, no shampoo, hotel was out of coffee ,breakfast was grab and go not as advertised.

Posted by on Mar 17, 2021

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5 out of 5
The front staff was awesome!! The girl that was there all night n when we checked was awesome. She made our stay wonderful. We will for sure stay there again!!! She has a wonderful attitude n is really sweet.

Posted by , from Lexington SC on Jul 26, 2020

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5 out of 5
Great clean room! The suite is huge. Check in was great with a friendly staff. The pool was a nice and quiet.

Posted by , from Columbia, SC on Jul 10, 2020

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About the Holiday Inn Express Hotel & Suites Greenville Downtown, an IHG Hotel

Location 407 N Main St, Greenville, SC 29601-2000

Property Features

Holiday Inn Express Hotel & Suites Greenville Downtown, an IHG Hotel offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. The business-friendly Holiday Inn Express Hotel & Suites Greenville Downtown, an IHG Hotel also features gift shops/newsstands, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free. This Greenville hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 5 levels
  • Continental breakfast (free)
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free wired internet , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Greenville Station (2.6 km / 1.6 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Greenville Downtown, an IHG Hotel offers 80 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers. This Greenville hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Hotel Names

  • Holiday Inn Express Greenville Downtown
  • Holiday Inn Express Hotel Greenville Downtown
  • Holiday Inn Express Hotel Suites Greenville Downtown

You should know

  • The seasonal pool will open in May and close in November.
  • Pool access available from 8:30 AM to 9:30 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.