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Hilton Garden Inn-Springfield, MA

3.0 star property
3-star hotel near Naismith Memorial Basketball Hall of Fame

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Photo gallery for Hilton Garden Inn-Springfield, MA

Welcome to the Pavilion Pantry, where guests can enjoy a warm and inviting atmosphere.
Relax in a spacious room with two double beds, a large flat-screen TV, and a functional workspace.
Relax in our elegant lobby with a large table, comfortable seating areas, and a large window offering a view of the outdoors.
Relax by the pool, surrounded by comfortable seating and large windows offering views of the outside.
Experience the grandeur of this elegant hotel, featuring a central entrance and beautifully manicured grounds.

Popular amenities

  • Room service
  • Bar
  • Pet friendly

Explore the area

Map
800 Hall of Fame Avenue, Springfield, MA, 01115
  • Naismith Memorial Basketball Hall of Fame
    ‪5 min walk‬
  • MGM Springfield
    ‪9 min walk‬
  • MassMutual Center
    ‪16 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard King

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Combined shower/tub, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Queens

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Two Queens

8.8 out of 10
Excellent
(53 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Accessible

Combined shower/tub, free toiletries, hair dryer, towels

One King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

1 King Bed, Corner room with Basketball Hall of Fame view

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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  • Breakfast included
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Total includes taxes and fees
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About the neighborhood

Springfield

South End stay.Within a 15-minute walk of this South End hotel, you'll find Naismith Memorial Basketball Hall of Fame and MGM Springfield. Connecticut River and MassMutual Center are also within 2 miles (3 km).

What's nearby

  • Naismith Memorial Basketball Hall of Fame - 5 min walk - 0.3 miles
  • MGM Springfield - 9 min walk - 0.5 miles
  • MassMutual Center - 16 min walk - 0.9 miles
  • Baystate Medical Center - 4 min drive - 2.9 miles
  • Eastern States Exposition - 4 min drive - 2.9 miles

Getting around

  • Springfield Union Station - 9 min drive
  • Bradley Intl. Airport (BDL) - 19 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Wahlburgers - ‬12 min walk
  • ‪Red Rose Pizzeria - ‬16 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Max's Tavern - ‬5 min walk

About this property

Hilton Garden Inn-Springfield, MA

3-star hotel near Naismith Memorial Basketball Hall of Fame
Hilton Garden Inn-Springfield, MA offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn-Springfield, MA. Free self parking is available.

  • 1 building
  • 143 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2002
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Bar or lounge
Hilton Garden Inn-Springfield, MA offers 143 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

Languages

English

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Hampton Inn & Suites Springfield/Downtown

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, 1,001 reviews
$113 nightly
The price is $128
Aug 17 - Aug 18
Total includes taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16.95 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Premium channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.95 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0013222810
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0013222810. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, Eurocard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 6 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Springfield
Hilton Garden Inn Springfield
Springfield Hilton Garden Inn
Hilton Garden Inn Springfield Hotel Springfield
Hilton Garden Inn Springfield Hotel
Hilton Garden Inn Springfield MA Hotel
Hilton Garden Inn Springfield MA
Hilton Garden Springfield, Ma
Hilton Garden Inn-Springfield, MA Hotel
Hilton Garden Inn-Springfield, MA Springfield
Hilton Garden Inn-Springfield, MA Hotel Springfield

Frequently asked questions

How close is Hilton Garden Inn-Springfield, MA to the airport?

Hilton Garden Inn-Springfield, MA is 15.5 mi (21-min drive) away from the Westfield, MA (BAF-Barnes Municipal) airport, the closest popular airport to the property.

Does Hilton Garden Inn-Springfield, MA have an airport shuttle?

Airport shuttle services are not available at Hilton Garden Inn-Springfield, MA.

How close is Hilton Garden Inn-Springfield, MA to the beach?

This hotel is 11.7 mi (15-min drive) from Haviland Pond Beach and 12.7 mi (20-min drive) from Babbs Beach. Don't forget your sunscreen!

Does Hilton Garden Inn-Springfield, MA offer free breakfast?

Free breakfast isn’t provided at Hilton Garden Inn-Springfield, MA, but buffet breakfast is offered for a fee of USD 16.95 per person. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Hilton Garden Inn-Springfield, MA?

No, there is no casino at this hotel, but MGM Springfield (12-min walk) is nearby.

What time is check-in at Hilton Garden Inn-Springfield, MA?

Check-in start time: 3 PM; Check-in end time: 3 AM.

Is there free parking at Hilton Garden Inn-Springfield, MA?

This hotel offers free self parking.

Does Hilton Garden Inn-Springfield, MA have a pool?

Hilton Garden Inn-Springfield, MA features an indoor pool. Guests can enjoy pool access from 6 AM to 10 PM.

Does Hilton Garden Inn-Springfield, MA have a restaurant?

Yes, there are 2 restaurants on site.

Does Hilton Garden Inn-Springfield, MA have a spa?

There are no spa services available at this hotel.

How close is Hilton Garden Inn-Springfield, MA to downtown Springfield?

Hilton Garden Inn-Springfield, MA is 0.7 mi away from Springfield.

Hilton Garden Inn-Springfield, MA Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 514 out of 1004 reviews
Rating 8 - Good. 300 out of 1004 reviews
Rating 6 - Okay. 95 out of 1004 reviews
Rating 4 - Poor. 53 out of 1004 reviews
Rating 2 - Terrible. 42 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only reason for the 4 stars is the remodeling they got going on . If that was not here I’d say everything was excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Jacob

Stayed 1 night in Apr 2025

8/10 Good

elisabeth

Good - easy on off the highway - quiet and clean
Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Just loved it
Stayed 1 night in Apr 2025

8/10 Good

Brandon

Stayed 1 night in Mar 2025

10/10 Excellent

Mimi

Stayed 1 night in Feb 2025

2/10 Terrible

Mirela

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Homeless sketchy people in the lobby and staff doing nothing about it. Construction noise starting at 8am on the weekend.
Stayed 2 nights in Mar 2025

4/10 Poor

Karen

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort

Handicap room not requested.

Stayed 2 nights in Feb 2025

4/10 Poor

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Construction, including use of something sounding like a jackhammer begain at 9:02 am on a holiday weekend. The noise was comically loud. Inexcusable for a sold out hotel to schedule such disruptive work while people are there over the long weekend.
Stayed 1 night in Feb 2025

10/10 Excellent

Gwendolyn

Traveled with family and small children
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Christiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

:(

Was rudely awoken by construction/unannounced maintenance at 8:30. No mention of this at check-in or on either Hotels.com or the hotel's website. Noise was too loud to make phone calls or join a Zoom meeting at 9:30 that was planned weeks ago. Very disappointing and frustrating.
Stayed 1 night in Feb 2025

8/10 Good

Zachoree

Liked: Staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, scammy place
Stayed 1 night in Feb 2025

8/10 Good

mario

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

Daniel

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I stay at this facility twice a year for the last eight years. Don’t like the shower tubs to begin with. What makes it even worse is when the tub drain is clogged. It’s clogs the tub almost instantly in the shower and it’s absolutely disgusting. They should rectify or upgrade to shower stalls. No one uses a tub these days when they are traveling.
Stayed 1 night in Jan 2025

10/10 Excellent

Edward

Stayed 4 nights in Dec 2024

10/10 Excellent

Jered

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff and amenities.
Stayed 1 night in Dec 2024

10/10 Excellent

Fritz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel for Basketball Hall of Fame trip

Great! Very convention location right next to the Basketball Hall of Fame Museum that we visited.
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Anthony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room for the price. Clean hotel and easy parking. Exceeds expectations
Stayed 1 night in Dec 2024

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great location - hotel is undergoing some renovations - was a bit noisy but the room was comfortable albeit a bit dated - very nice staff - gym needs some new equipment
Stayed 6 nights in Dec 2024

10/10 Excellent

Dennis

Stayed 1 night in Dec 2024