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4.4 out of 5

"Very nice facility. Would stay here again . Very pleasant experience " More

By a verified traveler on Wed 03 Jun 2020

Hotel Description

4-star hotel near Island at Pigeon Forge

In shopping district

Within 3 miles (5 km) of this Pigeon Forge hotel, you'll find Island at Pigeon Forge and Titanic Museum. Dollywood is within 6 miles (10 km) and Ripley's Aquarium of the Smokies is within 9 miles (15 km).

Renovated in 2018

This hotel features a restaurant, a fitness center, and a bar/lounge. Enjoy the seasonal outdoor pool and perks like free self parking and free WiFi. A terrace, a garden, and a lobby fireplace are also on offer.

Free WiFi, iPod docks

Featuring conveniences like refrigerators and microwaves, the 178 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include iPod docks, premium bedding, and coffee/tea makers.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$102* Per night/room Dec 6 - Dec 7

Junior Suite, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Bedrooms

Bed Count 4 Queen Beds Maximum Occupancy 8 Max

Suite, 2 Queen Beds, Balcony, River View (Corner)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 2 Queen Beds, Balcony, River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton ratings based on 18 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton

Everyone (9) Couples (2) Family (7)
4 out of 5
Very nice facility. Would stay here again . Very pleasant experience

Posted by on Jun 3, 2020

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Comment from Hotel Management

Jun 3, 2020 by Harold

So happy you were able to join us on your visit to Pigeon Forge. I would like to thank you for your kind words about our Lodge. We welcome you back anytime! Stay safe.

3 out of 5

Posted by on Jan 27, 2020

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Comment from Hotel Management

Jan 27, 2020 by Rachel Front Desk Manager

Thank you for leaving us a review and for being our guest recently. We hope to see you again soon.

5 out of 5

Posted by on Dec 21, 2019

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Comment from Hotel Management

Dec 23, 2019 by Harold

Thank you for the exceptional rating you have given our Lodge. We welcome you back anytime. Best wishes.

4 out of 5
Great place. Wish they had more lighting in room. Been nice to have table and chairs and safe.

Posted by on Oct 12, 2019

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Comment from Hotel Management

Oct 14, 2019 by Harold

Hi, and thank you for taking the time to leave us some valuable comments about your stay. We will certainly review your comments regarding lighting and a table/chair for guest use as move forward in our plans to better meet guests needs. Although we do not have safes in the guest rooms, we do have on-site safes at the front desk which you can access 24 hours a day. Again, thank you for your comments, as customer feedback is the key to future success.

5 out of 5
Fantastic place to stay. I have been going to Pigeon Forge for 30+ years and many hotels have been run down. This is a new one and is a Hilton property.. great place

Posted by , from Huntsville AL on Sep 9, 2019

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Comment from Hotel Management

Sep 12, 2019 by Rachel Front Desk Manager

Hi Dan, Thank you for leaving us a review and for being our guest recently. We are thrilled to hear you greatly enjoyed staying with us and we hope to see you again soon.

5 out of 5
My favorite hotel to stay at every year. we love the pool and the rooms. I wish the breakfast was included with the price though

Posted by on Aug 9, 2019

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Comment from Hotel Management

Aug 10, 2019 by Rachel

Thank you for being our guest recently and for leaving us a review. We are thrilled to hear this is your favorite place to stay. We do have breakfast included packages you may want to check out next time you stay with us. We hope to see you again soon.

5 out of 5
Great place. Restaurant very good. Pool great. Check in quick and easy. Manager very friendly and helpful

Posted by on Aug 7, 2019

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Comment from Hotel Management

Aug 10, 2019 by Rachel

Thank you for your feedback and for being our guest recently. We are thrilled to hear you had a great stay with us and our staff was great. We hope to see you again soon.

5 out of 5

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 23, 2019 by Rachel

Thank you for your feedback. We are happy to hear you had an awesome stay. Hope to see you again soon.

3 out of 5
The reservation was for two queen beds. Beware Hilton calls their beds Queen but we measured and the beds are actually full or doubles. After doing some research I found that others have had this same complaint. Hilton did get back in touch an said their beds are queen. This is just false info. We were sold something that we did not get. Very disappointed.

Posted by on Jul 2, 2019

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Comment from Hotel Management

Jul 3, 2019 by Rachel Front Desk Manager

Thank you for your feedback and for being our guest. We hope that you did overall enjoy staying with us. Hope to see you again in the near future.

5 out of 5
Super clean and the staff are amazing. Close to everything that you’d want to do while staying here. Beautiful pool!

Posted by on Jun 27, 2019

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Comment from Hotel Management

Jul 1, 2019 by Rachel Front Desk Manager

Thank you for being our guest recently and for leaving us a review. We are happy to hear you enjoyed staying with us. We Hope to see you again soon.

About the Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton

Location 3171 Parkway, Pigeon Forge, TN 37863

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Property Features

Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton offers its guests a seasonal outdoor pool, a waterslide, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 3 meeting rooms available. Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton also features a terrace, a garden, and a picnic area. Free self parking is available. A complete renovation of Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton was completed in 2018. This 4-star Pigeon Forge hotel is smoke free.

  • 178 guestrooms or units
  • 6 levels
  • Built in 2016
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: McGhee Tyson Airport (TYS) (59 km / 36.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton offers 178 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 10 AM.

Fox Den - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a waterslide, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Ziplining nearby
  • Mountain climbing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details. Front desk staff will greet guests on arrival.

Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and smart lock details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6.95 and USD 13.95 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between 1:00 PM and 4:00 PM (amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Black Fox Lodge Pigeon Forge
  • Black Fox Pigeon Forge
  • Black Fox Lodge Pigeon Forge Tapestry Collection Hilton
  • Black Fox Lodge Tapestry Collection Hilton
  • Black Fox Pigeon Forge Tapestry Collection Hilton
  • Black Fox Tapestry Collection Hilton
  • Black Fox Lodge

You should know

  • The seasonal pool will open in April and close in October.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.