Book a hotel near Forest Park, St. Louis

"Office locked upon arrival at 4:30pm No note on door to explain. Desk clerk arrived about 10 later. She had a terrible, terrible attitude/rude. No refrigerator, microwave or breakfast. "

"Moon theme"

"Great room size. Definitely will stay again"

"Beautiful hotel!!! Very clean nice and wonderful staff!"

"I'll start with the actual apartment was nice. And thats the only nice thing I have to say about it. We were already upset because we made the original reservation preCOVID. When we went to cancel or move the reservation since it was for May 2020 and was told there was a no cancellation policy and that if we canceled we wouldn't be getting a refund or anything. Which I understand but we were in the midst of a global pandemic and the representatives were not being helpful or compassionate at all. Basically telling us just go ahead and take the trip regardless of the risk to my family and the fact that most cities and states were already shut down at this point. Communication with KASA is terrible. We didn't have the proper keys to get into the garage to park. After contacting KASA several times on our own over the span on 2 days and getting told they were working on it and would let us know in x amount of time (which they never did contact us once. We had to contact them for updates every single time) we still never got the situation fixed and had to park several blocks from our hotel. So we paid for the amenity of a parking garage and never got to use it. We just stopped contacting them eventually. The metro runs right by the room so its super loud all times of day. The room wasn't properly stocked. There was no body soap for the shower and the dishwasher full when we got there with no indication if it was clean or not. "