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4.0 out of 5

"Bad part of town and the property was nothing what it looked like on line. " More

By a verified traveler on Thu 28 Oct 2021

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Hotel Description

3-star hotel near Colorado Convention Center

Heart of Denver

Within a 10-minute walk of this Downtown Denver hotel, you'll find Colorado Convention Center and 16th Street Mall. Also, Denver Art Museum is within half a mile (1 km) and Ball Arena is within 2 miles (3 km).

Free breakfast

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free buffet breakfast each morning.

Studio Suite, 1 Queen Bed, Accessible (Comm)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$159* Per night/room Oct 2 - Oct 3

Studio Suite, 2 Queen Beds, Accessible (Comm)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio Suite, 2 Queen Beds, Accessible (Mobil Tub)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Accessible (Comm)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Staybridge Suites Denver Downtown, an IHG Hotel ratings based on 18 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Staybridge Suites Denver Downtown, an IHG Hotel

Everyone (8) Couples (5) Family (4)
5 out of 5

Posted by on Jan 28, 2022

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5 out of 5
Bad part of town and the property was nothing what it looked like on line.

Posted by on Oct 28, 2021

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2 out of 5

Posted by on Oct 23, 2021

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1 out of 5
1/10 would not stay again. Not the best neighborhood, always smokey in the lobby, awful smell in our room, keys would work on and off, NO WHERE near clean - their “clean promise” is a joke, burned drug spoons in the “clean dishwasher”, my friend’s room- she found a receipt in a cupboard from May 2021- we stayed mid-September 2021, pool area floor was gross- lots of dirt, and hair chunks stuck to the wall, room was not dusted at all- walls and doors having drip marks and smudges all over them It was nice to have a fridge and an ice maker in the room though- so there’s that.

Posted by on Sep 24, 2021

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3 out of 5
Entrance to the hotel is hidden and difficult to access. I circled the block several times trying to figure out how to get in. The parking lot in front of the doors has only about 10 spots and they are only for valets. Parking for the hotel is Pay-for-parking across the street in a chained-off lot. There were people sleeping on the sidewalk and drunks stumbling down the street. It is dark in the parking lot and it is dark on the sidewalks. There is one good restaurant, the red bar, that looks sketchy from the outside but clean inside and has delicious food. You have to have your room key to come into the lobby and to go up the elevator. The additional security plus the type of people around the building make it feel extremely ghetto. My colleague stayed a mile away at a Hampton inn and had free parking, a clean area, and a welcoming lobby. I will pay the 50 extra bucks to stay there next time.

Posted by on Sep 18, 2021

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Comment from Hotel Management

Sep 19, 2021 by Rocky M, Assistant General Manager

Hi there, Anthony. Thank you for taking the time to leave feedback about your recent stay with us. I'm sorry to hear that your experience outside of the hotel had such a negative impact on your stay overall and that the hotel's additional security measures left you feeling uneasy. Also, I have yet to find a hotel Downtown that offers free parking. The information below is straight from the website of the hotel you mentioned, I encourage you to check it out for yourself: "Self parking: Not available Valet parking: $30.00 Secured: Not available Covered: Not available In/Out privileges: Available Other parking Information: Limited Parking. See Front Desk Upon Arrival." I certainly do agree that the signage could be better at guiding guests to the main entrance and parking and I will be sure to pass this along to the appropriate upper management. Thank you again, we appreciate you staying with us and taking the time to share your experience.

4 out of 5

Posted by on Sep 4, 2021

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4 out of 5
Some of the reviews for this hotel were unsatisfactory, however, we decided to give them a try and we are glad we did. The parking when you pull up to the hotel at first was confusing, but we figured it out. The rooms are cozy, it's almost like a little studio apartment. They had everything we need to make out stay enjoy able and conveniently located to everything downtown.

Posted by on Aug 24, 2021

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2 out of 5

Posted by , from Philadelphia on Aug 23, 2021

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5 out of 5
No ice

Posted by on Aug 2, 2021

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Comment from Hotel Management

Aug 2, 2021 by Rocky M, Assistant General Manager

Dear Guest, All of our rooms are equipped with a kitchenette which includes a refrigerator and freezer. There is an ice maker in every freezer. Next time you have a concern like this, please don't hesitate to reach out to the Front Desk. Thank you for the 5 out of 5!

3 out of 5

Posted by on Jan 13, 2020

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About the Staybridge Suites Denver Downtown, an IHG Hotel

Location 333 W Colfax Ave, Denver, CO 80204

Renovations + Closures

The following facilities or services will be unavailable from January 1 2022 to September 1 2022 (dates subject to change):

  • Dining venue(s)

Property Features

Staybridge Suites Denver Downtown, an IHG Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. There are 2 meeting rooms available. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Staybridge Suites Denver Downtown, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Denver hotel is smoke free.

  • 1 building
  • 111 guestrooms or units
  • 8 levels
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Denver Union Station (2.3 km / 1.4 mi)
  • Metro station: 16th - California Station (0.7 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Staybridge Suites Denver Downtown, an IHG Hotel offers 111 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Cable television is provided. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

  • In-room kitchenette
  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on select days.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing on site
  • Health or beauty spa nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time ends at 12:30 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a debit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds and high chair

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Long-term renters welcome

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and high chair. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Individually-wrapped food options are available for breakfast and through room service. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of: Intertek Cristal (3rd party expert - Global); COVID-19 Guidelines (CDC); Ecolab (3rd party expert - Global); SafeStay (AHLA - USA).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Long-term renters welcome
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property uses a professional cleaning service
  • Debit card deposit required
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 40.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 32.00 per night (in/out privileges)
  • Nearby parking fee: USD 27.00 per night (56 ft away)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Staybridge Suites Denver Downtown Hotel
  • Hotel Staybridge Suites Denver Downtown Denver
  • Denver Staybridge Suites Denver Downtown Hotel
  • Hotel Staybridge Suites Denver Downtown
  • Staybridge Suites Denver Downtown Denver
  • Staybridge Suites Hotel
  • Staybridge Suites
  • Staybridge Suites Denver
  • Staybridge Suites Denver Downtown
  • Staybridge Suites Denver Downtown an IHG Hotel
  • Staybridge Suites Denver Downtown, an IHG Hotel Hotel
  • Staybridge Suites Denver Downtown, an IHG Hotel Denver
  • Staybridge Suites Denver Downtown, an IHG Hotel Hotel Denver

You should know

  • Pool access available from 9:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.