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Home2 Suites by Hilton Denver Downtown Convention Center

3-star property
801 15TH STREET, Denver, CO 1-855-201-7819
3.3 out of 5
See all 9 travelocity Reviews

"Trying to get into this hotel was challenging. It’s in a very busy part of Denver: one way streets, cars, buses, pedestrians, bicycles, bicycle-taxis ... " More

By a verified traveler on Mon 27 Sep 2021

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Hotel Description

3-star aparthotel near Colorado Convention Center

Heart of Denver

A stay at this Downtown Denver aparthotel places you steps from Colorado Convention Center and within a 5-minute walk of Denver Center for the Performing Arts. 16th Street Mall and University of Colorado-Denver are also within half a mile (1 km).

Free breakfast

This aparthotel features a gym and a bar/lounge. Traveling on business? Take advantage of the 2 conference rooms, free WiFi in public areas, and valet parking. Enjoy the free buffet breakfast each morning.

Free WiFi, kitchenettes

The 206 apartments feature well-equipped kitchenettes with refrigerators, microwaves, and dishwashers, as well as TVs with cable channels. Other amenities include free WiFi, hair dryers, and showers. Housekeeping is available once per stay.

Studio Suite, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 4 Max
$112* Per night/room Feb 6 - Feb 7

Studio Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, City View (Bathtub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Home2 Suites by Hilton Denver Downtown Convention Center ratings based on 9 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Home2 Suites by Hilton Denver Downtown Convention Center

Everyone (4) Couples (3) Family (2)
2 out of 5
The housekeeping staff was nonexistent. I had to search for clean towels and wash clothes because only 2 was left for my Thursday- Sunday stay. Had to properly clean the room myself. Others were downstairs also complaining about the lack of cleanliness of the rooms at check in.

Posted by on Jan 24, 2022

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3 out of 5
Trying to get into this hotel was challenging. It’s in a very busy part of Denver: one way streets, cars, buses, pedestrians, bicycles, bicycle-taxis etc. everywhere. Very confusing/overwhelming for those unfamiliar with the area. There is only one entrance to the building, and it’s in the valet parking area. If you’re not willing to pay an extra $45 for valet parking, you feel like you’re not supposed to pull in there. So you end up trying to unload all your bags and everything on to the sidewalk while your blocking traffic. It’s very cumbersome and stressful. Once I got in the door, the staff told me that it’s ok to pull into the valet area briefly to unload even if you’re not valet parking, but there’s no signage to indicate that to arriving guests. There’s no one to greet you or help you or direct you. It was not a very welcoming experience at all. There are lots of parking lots very close by, but buyer beware: You pay the daily fee and you’re paid through 5:59 am the next morning. There’s no way to pay additional money for an additional hour or two, so you are waking up before 6 am on Saturday to go out to the street and reup your parking payment. I don’t think all the local lots are like that. It would be nice if the hotel would/could direct you to the ones that have a more convenient arrangement for hotel guests, but then how would they get you to pay $45 for valet parking? Yeah, I was not very impressed with this place at all.

Posted by on Sep 27, 2021

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3 out of 5

Posted by on May 23, 2021

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4 out of 5

Posted by on Mar 29, 2021

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5 out of 5
Loved that breakfast and coffee was included. The hotel was in the center of downtown Denver could walk anywhere. Super clean hotel! Great sized rooms!

Posted by on Feb 15, 2021

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Comment from Hotel Management

Feb 21, 2021 by Chason

Hi anonymous, Thank you for staying with us, and for taking the time to provide feedback regarding your experience. We're so glad you felt at home, and we look forward to welcoming you back soon!

4 out of 5
The hotel is located in a great area. Plenty of restaurants and nightlife in the area. The homeless situation is a little suprising and the hotel needs to let people know about the $50 nightly deposit.

Posted by , from Clarksville, TN on Sep 29, 2020

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Comment from Hotel Management

Oct 1, 2020 by Chason

Thank you for staying with us, and for providing feedback regarding your experience. Stay safe and healthy!

4 out of 5

Posted by on Dec 24, 2019

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Comment from Hotel Management

Jan 2, 2020 by Chason Mote

Thank you so much for your feedback- we greatly appreciate it. We hope we get to welcome you back soon! Happy New Year!

2 out of 5
Was decorated nicely. What I didn’t like was pretty much everything else. There was hair in the bathroom, they didn’t have any rooms despite my reservation when I got there. They didn’t even offer a bottle of water for my wait or anything despite me telling them I just drove 5+ hours to get here and had dinner reservations etc. there was no info in room no mention of breakfast times or any happy hour offers or nothing. I will never stay there again nor recommend it to any of my friends.

Posted by on Nov 10, 2019

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Comment from Hotel Management

Nov 26, 2019 by Chason Mote, Guest Services Supervisor

Hi Anonymous, I am extremely disappointed to hear your stay was not exceptional. It is always our goal to provide the best experience possible and we failed to do so during your time with us. I would very much appreciate the opportunity to turn a negative experience into a positive one. When you next visit the Mile High City, I do hope we will have the opportunity to turn your stay into a 10 out of 10.

3 out of 5

Posted by on Nov 10, 2019

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Comment from Hotel Management

Jan 3, 2021 by Lexi

Thank you so much for staying with us, and for providing feedback regarding your experience. We look forward to welcoming you back soon! Stay safe and healthy!

About the Home2 Suites by Hilton Denver Downtown Convention Center

Location 801 15TH STREET, Denver, CO 80202

Renovations + Closures

The following facilities or services will be unavailable from October 25 2021 to March 1 2022 (dates subject to change):

  • Dining venue(s)

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. There are 2 meeting rooms available. A fitness center, a library, and laundry facilities are also featured at the business-friendly Home2 Suites by Hilton Denver Downtown Convention Center. Parking is available for a fee. This 3-star Denver aparthotel is smoke free.

  • 1 building
  • 206 guestrooms or units
  • Built in 2019
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Convenience store
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Denver Union Station (1.5 km / 0.9 mi)
  • Metro station: 16th - Stout Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Home2 Suites by Hilton Denver Downtown Convention Center offers 206 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Cable television is provided. Accommodations at this 3-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers. This Denver aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

  • In-room kitchenette
  • Television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Dishwasher
  • Kitchenware
  • Shower
  • Housekeeping (once per stay)
  • Hair dryer
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the aparthotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 75 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Home2 Suites by Hilton Denver Downtown Convention Center Denver

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.