Book Cheap Hotels in Crown Heights - Utica Av. Station, NY

"The lobby and everything was great the rooms are just "

"Pros: Amazing location. Door and security staff were incredibly friendly and helpful. Shower was hot and powerful. Cons: Reception staff were terrible - we had the unfortunate luck of having to deal with Alex several times and he was disinterested and frankly quite rude. For the price of the hotel, additionally charging $4 an item to store bags after check out is really taking advantage of travellers with no other option. Rooms are ok, tired. No tea/coffee making facilities, not even a water glass in the rooms, we had one plastic cup to share between 3. Overall would expect more from the Hyatt brand."

"I would give zero stars if I could. Do NOT stay at Hotel Henri NY. I was overcharged by more than $1,000, and after months of trying to get this corrected, I still have not received a refund. I have contacted them repeatedly, and the lack of accountability is shocking. Management has completely refused to communicate with me—no callbacks, no real responses, nothing. It’s been months of being ignored over a very serious billing issue. This isn’t just bad customer service—it feels outright dishonest. A hotel charging a guest an extra $1,000+ and then dodging them for months is unacceptable by any standard. Save yourself the stress, time, and money—stay anywhere else. There are plenty of hotels in New York that actually treat their guests fairly. Based on my experience, this place cannot be trusted to handle even basic billing issues responsibly."

"Had a great first stay! Our room was clean and the bed was comfortable. We enjoyed the location and the staff was kind and accommodating. "

"The hospitality was excellent! Really phenomenal customer service!"

"Great"