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Quality Inn Chicopee - Springfield

2.5 star property
Enjoy free breakfast at this Chicopee hotel

Choose dates to view prices

Photo gallery for Quality Inn Chicopee - Springfield

Premium bedding, desk, iron/ironing board, rollaway beds
Fitness facility
Lobby
Premium bedding, desk, iron/ironing board, rollaway beds
Free daily continental breakfast

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
463 Memorial Dr, Chicopee, MA, 01020
  • MassMutual Center
    ‪9 min drive‬
  • MGM Springfield
    ‪9 min drive‬
  • Naismith Memorial Basketball Hall of Fame
    ‪9 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪34 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Premium bedding, desk, iron/ironing board, rollaway beds

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Chicopee

In shopping district.You'll find Chicopee Falls Dam and Chicopee Memorial State Park within 2 miles (3 km) of this hotel. Connecticut River and Indian Motorcycle Museum are also within 6 miles (10 km).

What's nearby

  • Chicopee Falls Dam - 18 min walk - 1.0 mile
  • Baystate Medical Center - 6 min drive - 5.5 miles
  • MassMutual Center - 9 min drive - 7.5 miles
  • MGM Springfield - 9 min drive - 7.7 miles
  • Naismith Memorial Basketball Hall of Fame - 9 min drive - 7.9 miles

Getting around

  • Holyoke Station - 15 min drive
  • Logan International Airport (BOS) - 97 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Dunkin' - ‬19 min walk
  • ‪Say When - ‬3 min drive

About this property

Quality Inn Chicopee - Springfield

Enjoy free breakfast at this Chicopee hotel
WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. A vending machine, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Quality Inn Chicopee - Springfield. Free self parking is available.

Smoking is allowed in designated areas at this Chicopee hotel.

  • 100 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Smoking in designated areas
Quality Inn Chicopee - Springfield offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Similar properties

Check-in/check-out kiosk

Quality Inn West Springfield

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.5 out of 5, Good, 1,023 reviews
$98 nightly
The price is $112
Sep 9 - Sep 10
Total with taxes and fees
Quality Inn West Springfield

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • Pay movies
  • TV with premium cable channels

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0008350610
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0008350610. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Chicopee/Springfield
Quality Chicopee/Springfield Chicopee
Quality Inn Chicopee/Springfield
Quality Inn Chicopee/Springfield Chicopee
Quality Inn Chicopee-Springfield
Quality Chicopee-Springfield
Quality Chicopee Springfield
Quality Inn Chicopee Springfield
Quality Inn Chicopee - Springfield Hotel
Quality Inn Chicopee - Springfield Chicopee
Quality Inn Chicopee - Springfield Hotel Chicopee

Frequently asked questions

How close is Quality Inn Chicopee - Springfield to the airport?

Quality Inn Chicopee - Springfield is 13.1 mi (23-min drive) away from the Westfield, MA (BAF-Barnes Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn Chicopee - Springfield?

As of Sep 2, 2025, prices found for a 1-night stay for 2 adults at Quality Inn Chicopee - Springfield on Sep 12, 2025 start from $139.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn Chicopee - Springfield have an airport shuttle?

Airport shuttle services are not available at Quality Inn Chicopee - Springfield.

How close is Quality Inn Chicopee - Springfield to the beach?

This hotel is 7.8 mi (10-min drive) from Haviland Pond Beach.

Does Quality Inn Chicopee - Springfield offer free breakfast?

Quality Inn Chicopee - Springfield offers free continental breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Quality Inn Chicopee - Springfield?

No, there is no casino at this hotel, but MGM Springfield (10-min drive) is nearby.

What time is check-in at Quality Inn Chicopee - Springfield?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Quality Inn Chicopee - Springfield?

This hotel offers free self parking.

Does Quality Inn Chicopee - Springfield have a pool?

Quality Inn Chicopee - Springfield does not have a pool.

Does Quality Inn Chicopee - Springfield have a spa?

There are no spa services available at this hotel.

How close is Quality Inn Chicopee - Springfield to downtown Chicopee?

Quality Inn Chicopee - Springfield is 2.2 mi away from Chicopee.

Quality Inn Chicopee - Springfield Reviews

Reviews

6.4
Rating 10 - Excellent. 124 out of 761 reviews
Rating 8 - Good. 221 out of 761 reviews
Rating 6 - Okay. 171 out of 761 reviews
Rating 4 - Poor. 131 out of 761 reviews
Rating 2 - Terrible. 114 out of 761 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Emily

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the worst roach infested room and by far the dirtiest I’ve ever stayed in! I think a refund is in order, had it not been so late we would have left but we had no where to go!
Stayed 1 night in May 2025

4/10 Poor

Kevin

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Bathroom door handle falling off Horrible dirty smell Ceiling showing where water had leaked. Just grungy Not worthy of $120
Stayed 1 night in May 2025

8/10 Good

Anthony

Traveled with group
Disliked: Cleanliness
There was some questionable stains. I wish I knew it was a homeless shelter before I booked but nonetheless stay was pretty good.
Stayed 1 night in May 2025

2/10 Terrible

Weedensly

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible everything was baaad
Stayed 2 nights in May 2025

2/10 Terrible

Samuel

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Filthy. Iron burn marks in the carpet. Blood stains on the carpet. Chair was gross with writings of markers. Holes in the wall, water stains. If i could give 0 stars i would.
Stayed 1 night in May 2025

2/10 Terrible

Jillian

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Renovate BEFORE transition

This place is terrible! I'm at the front desk checking in and I notice a sign posted that says "this property is transitioning back into a hotel after having been a shelter". That was a red flag and I should have stopped my check in based off of that alone but we had just arrived after a long drive, we were tired and late for an event; not to mention that it was graduation weekend and vacancies anywhere else were practically non existent by this time. So we head to the room and immediately walk back out. It was awful! The carpet was absolutely disgusting! There were gnats flying around the room. The linen was gross! The guy at the front desk was so nice! He immediately offered to reimburse my deposit and told me the plan is to renovate the property soon. They need to renovate BEFORE they convert back to a hotel. I wouldn't stay for free! When you're looking for hotels on third party sites, it should be required to note when a hotel is transitioning back into a hotel after having served as a temporary shelter. Customers should be allowed full transparency so they can make educated decisions and not be deceived at check-in. I realize this is a budget motel and yes, I was looking for budget, but the condition of the room was completely below standard!
Stayed 2 nights in May 2025

6/10 Okay

Michelle

THE CARPET IN THE ROOM VERY OLD THE WALK TO THE ROOM WAS VERY LONG
Stayed 3 nights in May 2025

2/10 Terrible

Arthur

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked 2 hotel rooms at the hotel through Hotels.com. When I got there the hotel said my reservation was for one room only!!! I had to find another more expensive hotel.
Stayed 1 night in May 2025

8/10 Good

Ken

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good comfortable stay.

Stayed 1 night in May 2025

2/10 Terrible

Amanda

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We booked two rooms. When we first walked in to the first room, there was a spider on the wall, the toilet didn’t flush there was no chair for the desk and no mirror in the bathroom plus a strong smoke odor. When we opened the second room, there was a cockroach on the floor and a cockroach climbing up the wall in the bathroom. They were cockroaches and spiders in both rooms. The mattresses were so dirty and yellow. When we asked the young lady to clean our room, she said she did not speak English, but said “oh my god” under her breath and told us that she didn’t have us under her assignment. I killed at least five cockroaches and two spiders in just 1 of the rooms in our two day stay. They ended up switching us to another room because they could not fix the toilet but let me just say that any room you go in will have cockroaches and bugs. Beware.
Stayed 3 nights in May 2025

6/10 Okay

Verified traveler

One night stay and the hallways were very dirty!
Stayed 1 night in May 2025

6/10 Okay

Alex

Traveled with family
Disliked: Cleanliness
Stayed 1 night in May 2025

4/10 Poor

Joseph

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sanford and Son is alive in Chikopee

A run down shack tucked behind a Chik Filet. A once normal Quality Inn now completely run down and in a state of disrepair. Decorated with broken furniture from days of old, earmarked for the trash heap, but snatched from the pile to be installed in this S@$t hole of a place. The cliche "I wouldnt stay here if its the last place on earth" well ....
Stayed 3 nights in May 2025

10/10 Excellent

Paschal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

John

Disliked: Staff & service, amenities, property conditions & facilities
The hallways smelled of marijuana getting to the room. At 4:30 the room wasn’t ready. Shower valve wasn’t working properly and I settled for a cold shower. No stopper in the sink made shaving difficult. Mattress was a spring mattress with plastic cover…made sleeping most uncomfortable. It appeared to have full time residents.
Stayed 2 nights in May 2025

4/10 Poor

Sudha

Disliked: Cleanliness
Stayed 1 night in May 2025

2/10 Terrible

maryann

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
in need of many repairs- bathroom door was kicked in- handle of door broken off.... red stains on the carpet! It looked like a crime scene... when I told the front desk staff they said they are aware of the problems in the room and didn't even offer to put us in a new room, they just said we wouldn't be charged for it.
Stayed 1 night in May 2025

6/10 Okay

Troy

Traveled with family
Liked: Cleanliness
Stayed 1 night in May 2025

6/10 Okay

Peter

Disliked: Property conditions & facilities
The tub was clogged and filled with a couple of inches of water each time you showered, the lock on the door was not working and it took a day and a half to have it fixed, there was empty soda bottles and chip bags left in the stairwell that remained there for 2 days. On the bright side, the staff were friendly and helpful and the breakfast provided was excellent.
Stayed 3 nights in May 2025

4/10 Poor

Joseph

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

How to let a hotel falk apart.

Ive seen better furniture in a collage dorm. Everything is either broken or worn out. Room smells like grandma's musty basement. This was once a nice hotel but no effort has been made to maintain it as such. Its in drastic need of a complete remodel.
Stayed 1 night in May 2025

2/10 Terrible

P

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was expecting a hotel on par with Quality Inn reputation of clean, reasonably priced stay. The expedia site and the hotel check in process failed to mention the property was transitioning back from a status of a state-run shelter. At check out I noticed a sign (turned away from view) that stated the in-process state, This was way over pricing for the lack of security, overnight hallway disturbances and unclean state (ie. vomit on the stairwell). Most unsatisfactory as guest who needs accessibility, there was no elevator.
Stayed 4 nights in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rusty lamp, musty smelling, apparent visible mold near ceiling, poor flushing of toilet
Stayed 1 night in May 2025

4/10 Poor

Nha

Stayed 1 night in May 2025

6/10 Okay

Jorge

Disliked: Amenities
it was ok for the price, but it is a place to go just to sleep, beds were confortable, bathroom Ok, breakfast poor, personel courteous
Stayed 1 night in May 2025

2/10 Terrible

Sandra

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 1 night in May 2025