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Holiday Inn Express & Suites Sylva - Western Carolina Area

2.5-star property
26 Rufus Robinson Road, Sylva, NC 1-855-201-7819

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4.4 out of 5
Excellent!
See all 10 Travelocity Reviews

"The bed was a little too firm, but the room was comfortable overall. " More

By a verified traveler on Tue 02 Jun 2020

Points Of Interest

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Hotel Description

Enjoy the indoor pool at this Sylva hotel

In Sylva

You'll be within half a mile (1 km) of Nantahala National Forest and 2 miles (3 km) of Oaks Gallery with a stay here. Heinzelmannchen Brewery and Poteet Memorial Park are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 67 guestrooms also offer free WiFi and LED TVs with satellite channels. Hydromassage showerheads, coffee/tea makers, and free weekday newspapers are also available.

Room, 1 King Bed, Accessible, Bathtub (Hearing, Mobility)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$106* Per night/room Sep 1 - Sep 2

Standard Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Accessible, Bathtub (Hearing, Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express & Suites Sylva - Western Carolina Area ratings based on 10 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express & Suites Sylva - Western Carolina Area

Everyone (7) Family (3)
5 out of 5
The bed was a little too firm, but the room was comfortable overall.

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jul 14, 2020 by Caroline

Thank you for your feedback!

5 out of 5

Posted by on Jan 12, 2020

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Comment from Hotel Management

Jan 14, 2020 by Caroline

Thank you for your feedback!

5 out of 5

Posted by on Jan 9, 2020

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Comment from Hotel Management

Jan 14, 2020 by Caroline

Thank you for your feedback!

4 out of 5

Posted by on Oct 24, 2019

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5 out of 5
It was wonderful and quiet. The staff were helpful and friendly.

Posted by on Sep 14, 2019

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Comment from Hotel Management

Sep 14, 2019 by Caroline

Thank you for your feedback! We are glad you enjoyed your stay!

5 out of 5
The staff went to extraordinary efforts to find my lost wedding band. They contacted me immediately when the ring was found.

Posted by on Sep 14, 2019

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Comment from Hotel Management

Sep 14, 2019 by Caroline

Thank you for your feedback! We are glad we found your wedding band.

4 out of 5
Nice facility. Clean and comfortable stay. Friendly, helpful staff.

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 18, 2019 by caroline

Thank you for your feedback! So glad you enjoyed our hotel and our staff was helpful!

3 out of 5
We requested adjoining rooms and were told once we got there that they were all booked. Also our A/C quit working after we had stayed one night and unpacked then we had to pack everything up and move rooms for our next night. Not easy when you have a 2 and 3 year old.

Posted by on Dec 6, 2018

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3 out of 5

Housekeeping? left room door open while I was away

Cons: security
Came back in the evening after having been away all day to find my room door open, with the inside upper door latch between the door and the wall. In my absence housekeeping had abviously come in to clean up; I presume that is how the door was left open though I do not know for certain. I felt lucky to find my laptop was still inside where it had been placed inside a drawer nor did anything else appear missing. The door was clearly open for hours. I checked out the next morning and won't go back, unsafe to stay there.

Posted by , from Austin, Texas on Aug 2, 2015

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5 out of 5

Enjoyed our stay at this hotel

Pros: Free breakfast, Close restaurants, Quiet, hot tub and swimming pool
Me and my family enjoyed our stay at the Dillsboro Holiday Inn very much,the employees were very nice and very helpful,the free breakfast was awesome. During our stay there we had car trouble and one of the employees gave me a ride to get parts and helped me get my car going.I highly recommend this hotel.

Posted by , from Western North Carolina on Feb 4, 2011

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About the Holiday Inn Express & Suites Sylva - Western Carolina Area

Location 26 Rufus Robinson Road, Sylva, NC 28779

Property Features

Holiday Inn Express & Suites Sylva - Western Carolina Area offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 400 square feet (36 square meters). The business-friendly Holiday Inn Express & Suites Sylva - Western Carolina Area also features barbecue grills, a garden, and a picnic area. Self parking is free. This Sylva hotel is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 3 levels
  • 400 sq ft of conference space
  • 36 sq m of conference space
  • Built in 2003
  • Buffet breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Asheville Regional Airport (AVL) (87 km / 54.1 mi)
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Holiday Inn Express & Suites Sylva - Western Carolina Area offers 67 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 42-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LED television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the fitness facility or spa tub.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer

Contactless check-out is available

Individually-wrapped food options are available for breakfast

The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Stes Dillsboro-Western Carolina
  • Holiday Inn Express Stes Dillsboro-Western Carolina
  • Holiday Inn Express Sylva Western Carolina Area Hotel
  • Holiday Inn Express Western Hotel
  • Holiday Inn Express Sylva Western Carolina Area
  • Holiday Inn Express Western
  • Holiday Inn Express Hotel Stes Dillsboro Western Carolina
  • Holiday Inn Express & Suites Sylva - Western Carolina Area Hotel
  • Holiday Inn Express & Suites Sylva - Western Carolina Area Sylva

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express & Suites Sylva - Western Carolina Area.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.