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4.2 out of 5

"Will definitely be back. Very clean and loved the breakfast! " More

By a verified traveler on Fri 27 May 2022

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Hotel Description

3.5-star hotel near North Charleston Coliseum and Performing Arts Center

Near the airport

Within a 10-minute walk of the hotel, you'll find Charleston Area Convention Center and North Charleston Coliseum and Performing Arts Center. North Charleston and American LaFrance Fire Museum and Charleston Tanger Outlets are also within half a mile (1 km).

Free shuttle, breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, express check-in, and free airport shuttle. Enjoy the 24-hour gym and free buffet breakfast each morning.

Standard Suite Two Double and One Sofa Bed Non-Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max
$123* Per night/room Aug 15 - Aug 16

Suite, 2 Double Beds, Hearing Accessible

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Standard Suite, 2 Double Beds with Sofa Bed, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 2 Double Beds, Accessible, Corner (Bathtub)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Premier Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Double Beds, Mobility Accessible

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Embassy Suites by Hilton Charleston Airport Convention Ctr ratings based on 23 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Charleston Airport Convention Ctr

Everyone (10) Couples (2) Family (12)
5 out of 5
Will definitely be back. Very clean and loved the breakfast!

Posted by on May 27, 2022

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Comment from Hotel Management

Jun 11, 2022 by GM

Dear Frank, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon. Best, Joshua Rubio General Manager

5 out of 5
We stayed in a King Bedroom Suite, Non-Smoking. The room was clean and there was a door separating the bedroom from the common area. We loved this feature! The room was spacious and the continental breakfast was hot, fresh and delicious. They also have an omelet bar where your omelet is made fresh to order. We will definitely be back!

Posted by on Feb 7, 2022

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Comment from Hotel Management

Feb 8, 2022 by GM

Dear LATOYA, Thank you for taking the time to share your experience and for championing our hotel! We are happy to know that we provided satisfying accommodations and breakfast. We appreciate your continued choice to stay with us. We enjoy having you as our guest and look forward to welcoming you back for another quality stay soon. Best, Joshua Rubio General Manager

2 out of 5

Posted by on Jan 3, 2022

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5 out of 5
The hot breakfast was the best.

Posted by on Dec 6, 2021

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Comment from Hotel Management

Dec 7, 2021 by GM

Dear Chavon, Sincere thanks for taking the time to share your review. It’s encouraging to know that your stay was pleasant and that our hot breakfast was the best. Our goal is to provide comfort to all our guests who are away from home; your feedback allows us to monitor how we are doing. We appreciate you choosing to stay with us and look forward to your return trip. Best, Joshua Rubio General Manager

3 out of 5
The only thing that was great about this hotel was the location. It was extremely convenient for attending a concert at North Charleston Coliseum. At check in we found out that our premier corner suite that we had booked was not available. We were placed in their most basic room. The decor was very dated in the room and the shower curtain rod was bent down so it wouldn't close. The bathroom needed updating as well. We tried to get a late check out to try out the pool, but the hotel wouldn't grant one even though we were given the most basic room after booking a premier suite. The free hot breakfast was a perk.

Posted by on Nov 22, 2021

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Comment from Hotel Management

Nov 22, 2021 by GM

Dear Shannon, We appreciate you taking the time to share your experience with us. My heartfelt apologies for disappointing you due to the room type you were assigned and for the conditions in your bathroom. We strive to provide every guest with a comfortable stay and we clearly missed the mark. Thank you for your honest feedback which we will use to foster improvement; for that reason, we hope to see you again on a return trip. Sincerely, Joshua Rubio General Manager

5 out of 5
Nothing

Posted by on Oct 25, 2021

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Comment from Hotel Management

Oct 25, 2021 by GM

Dear manuel, I'm glad that we met your expectations. We can't thank you enough for staying with us and hope to host you again in the near future. Best, Joshua Rubio General Manager

4 out of 5

Posted by on Oct 3, 2021

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5 out of 5
Staff was great. Morning breakfast crew rocks.

Posted by , from Worth on Oct 2, 2021

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Comment from Hotel Management

Oct 3, 2021 by GM

Dear KELLI, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Joshua Rubio General Manager

4 out of 5
This review is limited but I will cover as much as possible. When we walked in, we were impressed with the very spacious, luxurious, and open design of the main common area. There, in that main area were fountains around the glass elevators, a luxurious bar, a baby grand piano, that was available to be played by all guests, beautiful décor and warm and friendly check.in staff. Unfortunately, I was disappointed to learn from the check-in person that there were no luggage carts that could be found and no one to help carry in luggage. I consider that a minor disappointment but still, in a classy place like this, there needs to be carts available for every quest. After we got to the room, we were again very impressed with the spacious and overall, very clean suite that we had. The couch in our suite, unfortunately was very dirty with stains on the cushions and arms. This was also a sleeper couch and when we opened it, there were more very dirty stains on the mattress. I called the staff and they showed up very quickly and apologized for the stains. However, they were only able to change the mattress and the staff told me they were unable to do anything with the couch. As a result, we couldn't use the couch or its bed. The couch was just way too dirty to touch. The rest of the suite was nice, clean, and luxurious. The kitchen was also nice looking. I really enjoyed the look of the woods used in the furniture. The bathroom, pool, spa, and full breakfast were Highlights!

Posted by on Aug 15, 2021

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Comment from Hotel Management

Aug 16, 2021 by GM

Dear Anonymous, Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations, as well as our service. Our hotel aims to provide a great experience, and your feedback, including recommendations for improvement, helps us to succeed in this area. We look forward to welcoming you back to our hotel in the future. Best, Joshua Rubio General Manager

3 out of 5
This property needs to be updated compared to other Embassy suites I have visited.

Posted by on Jun 20, 2021

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Comment from Hotel Management

Jun 20, 2021 by GM

Dear Anonymous, Guest satisfaction is our highest priority so I regret that we weren't able to deliver a more positive experience. Your feedback is welcome and taken into consideration as we update and improve our hotel. We appreciate you taking the time to share your review with us. Sincerely, Rob Adams General Manager

About the Embassy Suites by Hilton Charleston Airport Convention Ctr

Location 5055 International Blvd, North Charleston, SC 29418-5963

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

As a guest of Embassy Suites by Hilton Charleston Airport Convention Ctr, you'll find an indoor pool, a spa tub, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi for a fee. Business amenities include a business center and limo/town car service. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton Charleston Airport Convention Ctr. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available. This 3.5-star North Charleston hotel is smoke free.

  • 255 guestrooms or units
  • 9 levels
  • Built in 2000
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of living rooms
  • Grocery/convenience store
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Train station: Charleston Station (3.2 km / 2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Charleston Airport Convention Ctr offers 255 accommodations with MP3 docking stations and safes. Accommodations offer separate living rooms. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers. This North Charleston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and irons/ironing boards. Housekeeping is provided daily.

  • Separate bedroom
  • Living room
  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

The Palmtree Grille - This restaurant serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 65 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 2.00 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 4.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Self parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Airport/North
  • Embassy Suites by Hilton Charleston Airport Convention Ctr Hotel
  • Embassy Suites Airport/North Hotel
  • Embassy Suites Airport/North Hotel Charleston
  • Embassy Suites North Charleston Airport/Hotel & Convention Hotel
  • Embassy Suites North Charleston Airport/Hotel & Convention

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.