Book a hotel near Centerpointe Mall, East Beltline

"Fine. Helped us locate a refrigerator for our room."

"We we unaware that the place was under construction, so bar and breakfast area were closed. Not sure if they were in the process of putting up or dismantling a water slide, but they could've done a better job keeping the area cleaner. One of our rooms bathroom fan would NOT shut off. When we reported it to the front desk, the lady brushed us off and said they've already had maintenance check it out several times, and maintenance could not figure out why it wasn't working. Very annoying when trying to sleep or relax. My mom's room had moldy blankets and staff took forever to vome and change them and get the dirty ones out of the room. Very disappointed in Sonesta. I expected much better. Other staff were very nice, however. "

"This was a suite hotel. It is a very bare bones hotel with no amenities. The room was clean. However, it would have been nice to have instructions on how to see thermostat and the TV. If you wanted anything itcost extra. There were also some people sleeping in there cars over night. "

"Reviews good when booked in Feb. Stay was 5/1, 2nd floor. Check in required $100 credit card hold not mentioned on Expedia. Pictures showed breakfast bar and they switched ownership and do not have one. Nonsmoking property and the room smelled stale, old, dirty, and permeated with cigarette and cannabis. Heavy near 2nd floor elevators, and front desk said he "couldn't control what people did outside". Dim lighting in room so initially pleased with a spacious 2 bedroom suite with 2 bathrooms and a kitchen and living area. Dirtiest room EVER encountered at ANY hotel or motel. Initially went out to purchase cleaning products and started wiping/scrubbing the bathroom because it was late, my daughter was graduating the next day and we didn't want to move, but it was just too disgusting. Stains, rust and hair in the tubs, toothpaste on the faucet, urine on the bathroom floor and wall, cracked tiles on bathroom floor, obvious dirt and debris in every corner and on floors, shoe stuck to floor in kitchen, sink faucet would not drain and pulled out plug with slimy gobs of hair, obvious dust on fan blades, tape wrapped around fire sprinkler in bathroom, thick dust on wall vents, ants in room, numerous dead bugs on windowsills, stains on all furniture, and to top it off a huge completely obvious bloody booger on the wall by the bed headboard. Booked another hotel, pictures taken/sent to property manager, refund issued. "

"After hours adult pool/spa. Clean."

"Nice friendly service room was a lil small but it worked out "