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"Friendly and helpful staffFriendly and helpful staffFriendly and helpful staffFriendly and helpful staffFriendly and helpful staffFriendly and helpful ... " More

By a verified traveler on Wed 21 Mar 2018

Hotel Description

4-star hotel near Woodland Mall

In regional park

Your stay at this East Paris hotel places you within 3 miles (5 km) of Woodland Mall and Calvin College. Also within 9 miles (15 km) are Frederik Meijer Gardens and Sculpture Park and Downtown Market.

Renovated in 2015

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 10 conference rooms, 24-hour business center, and free airport shuttle. Guests will appreciate free perks like free self parking and WiFi in public areas.

Free Internet, iPod docks

The 226 guestrooms offer free WiFi and free wired Internet, TVs with satellite channels, and iPod docks. Other amenities include 24-hour room service, coffee/tea makers, and free weekday newspapers.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$91* Per night/room Aug 22 - Aug 23

Room, 1 King Bed, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Grand Rapids Airport ratings based on 15 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Grand Rapids Airport

Everyone (3)
5 out of 5

Posted by on Oct 18, 2020

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Comment from Hotel Management

Oct 20, 2020 by L Calhoun, General Manager

Thank you for your recent stay. We appreciate your business and look forward to having you back again.

5 out of 5

Posted by on Dec 31, 2019

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Comment from Hotel Management

Jan 4, 2020 by L Calhoun

Thank you for staying at the DoubleTree Grand Rapids and for your 5 star review. We hope to see you again soon.

2 out of 5
They have a real housekeeping problem. I can write my name on the glass tray! I had to move the chair, it had not been vacuumed under there in a very long time with all the debris and dust I found!

Posted by on Sep 16, 2019

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4 out of 5

Posted by on Aug 20, 2019

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Comment from Hotel Management

Aug 30, 2019 by L Calhoun

Thank you for your 4 star review.

5 out of 5
Pros: Friendly and helpful staff
Friendly and helpful staffFriendly and helpful staffFriendly and helpful staffFriendly and helpful staffFriendly and helpful staffFriendly and helpful staffFriendly and helpful staffFriendly and helpful staffFriendly and helpful staffFriendly and helpful staffFriendly and helpful staffFriendly and helpful staffFriendly and helpful staffFriendly and helpful staffFriendly and helpful staffFriendly and helpful staffFriendly and helpful staffFriendly and helpful staffFriendly and helpful staff

Posted by on Mar 21, 2018

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5 out of 5

This is a quiet, graceful, well-managed hotel.

Pros: Close restaurants, Free Internet, Quiet, pool, great beds
We felt safe and warm and pampered from the minute we walked in the door to this Hilton. Everything you could want is under one roof here: Workout room, wonderful heated indoor pool, fine restaurant, and best of all, elegant and comfortable beds with cozy blankets, thick spreads and perfect pillows. Bottled water was welcome, too, as was the inroom coffee service.

Posted by , from Washington, DC, USA on Oct 11, 2012

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5 out of 5

Best Bed Away From Home

Pros: Close restaurants, Free Internet, Quiet
Quiet, clean, good quality and location. The best thing was the bed... pure heaven.

Posted by , from Roanoke, VA, USA on Sep 6, 2012

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4 out of 5

Comfortable Stay

Pros: Close restaurants, Free Internet, Quiet, comfortable bed
Comfortable bed and quality linens. Clean, quiet, roomy. I wish all the hotels I stayed at were so well maintained. Staff was friendly. One elevator was out of order but fixed by the next morning. My 5 night stay was very comfortable.

Posted by , from Roanoke, VA, USA on Aug 23, 2012

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4 out of 5

Nice Hotel

Cons: Noisy
We really liked this hotel. The only thing that bothered us was guests from a wedding party that were loud all night long.

Posted by , from Wisconsin, USA on Nov 16, 2011

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5 out of 5

Great service, nice room

Pros: Close restaurants, Free Internet, Quiet
Room was clean and comfy. Flat screen TV, with HBO. Free internet. Staff was incredible. Very friendly and helpful.

Posted by , from Atlanta, GA on Nov 14, 2011

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About the DoubleTree by Hilton Grand Rapids Airport

Location 4747 28th St Se, Grand Rapids, MI 49512

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4000 square feet (360 square meters) and includes conference space. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly DoubleTree by Hilton Grand Rapids Airport. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. A complete renovation of DoubleTree by Hilton Grand Rapids Airport was completed in March 2015. This 4-star Grand Rapids hotel is smoke free.

  • 1 building
  • 226 guestrooms or units
  • 4 levels
  • 4000 sq ft of conference space
  • 360 sq m of conference space
  • Built in 1979
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Gerald R. Ford International Airport (GRR) (4.8 km / 3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

DoubleTree by Hilton Grand Rapids Airport offers 226 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers. This Grand Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Ganders Restaurant - Onsite restaurant.

Late night fare is available from 24-hour room service.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Rapids Airport Hilton
  • Hilton Grand Rapids Airport
  • Hilton Hotel Grand Rapids Airport
  • Grand Rapids Hilton
  • Hilton Grand Rapids Airport Hotel Grand Rapids
  • Hilton Hotel Grand Rapids
  • DoubleTree Hilton Grand Rapids Airport Hotel
  • DoubleTree Hilton Grand Rapids Airport
  • Doubletree By Hilton Rapids
  • DoubleTree by Hilton Grand Rapids Airport Hotel
  • DoubleTree by Hilton Grand Rapids Airport Grand Rapids
  • DoubleTree by Hilton Grand Rapids Airport Hotel Grand Rapids

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.