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DoubleTree by Hilton Grand Rapids Airport

3.5-star property
4747 28th St Se, Grand Rapids, MI 1-855-201-7819

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3.9 out of 5
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See all 12 Travelocity Reviews

"Friendly and helpful staffFriendly and helpful staffFriendly and helpful staffFriendly and helpful staffFriendly and helpful staffFriendly and helpful ... " More

By a verified traveler on Wed 21 Mar 2018

Points Of Interest

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Hotel Description

3.5-star hotel near Woodland Mall

Near the airport

A stay at this East Paris hotel places you within 3 miles (5 km) of Woodland Mall and 6 miles (10 km) of Calvin College. Also within 9 miles (15 km) are Frederik Meijer Gardens and Sculpture Park and Downtown Market.

Renovated in 2015

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 10 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the 24-hour fitness center and perks like free self parking and free WiFi.

Free Internet, iPod docks

The 226 guestrooms offer free WiFi and free wired Internet, TVs with satellite channels, and iPod docks. Other amenities include 24-hour room service, coffee/tea makers, and free weekday newspapers.

Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$88* Per night/room Nov 10 - Nov 11

Room, 1 King Bed, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofabed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Grand Rapids Airport ratings based on 12 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Grand Rapids Airport

Everyone (1)
4 out of 5

Posted by on Aug 20, 2019

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Comment from Hotel Management

Aug 30, 2019 by L Calhoun

Thank you for your 4 star review.

5 out of 5
Pros: Friendly and helpful staff
Friendly and helpful staffFriendly and helpful staffFriendly and helpful staffFriendly and helpful staffFriendly and helpful staffFriendly and helpful staffFriendly and helpful staffFriendly and helpful staffFriendly and helpful staffFriendly and helpful staffFriendly and helpful staffFriendly and helpful staffFriendly and helpful staffFriendly and helpful staffFriendly and helpful staffFriendly and helpful staffFriendly and helpful staffFriendly and helpful staffFriendly and helpful staff

Posted by on Mar 21, 2018

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5 out of 5

This is a quiet, graceful, well-managed hotel.

Pros: Close restaurants, Free Internet, Quiet, pool, great beds
We felt safe and warm and pampered from the minute we walked in the door to this Hilton. Everything you could want is under one roof here: Workout room, wonderful heated indoor pool, fine restaurant, and best of all, elegant and comfortable beds with cozy blankets, thick spreads and perfect pillows. Bottled water was welcome, too, as was the inroom coffee service.

Posted by , from Washington, DC, USA on Oct 11, 2012

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5 out of 5

Best Bed Away From Home

Pros: Close restaurants, Free Internet, Quiet
Quiet, clean, good quality and location. The best thing was the bed... pure heaven.

Posted by , from Roanoke, VA, USA on Sep 6, 2012

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4 out of 5

Comfortable Stay

Pros: Close restaurants, Free Internet, Quiet, comfortable bed
Comfortable bed and quality linens. Clean, quiet, roomy. I wish all the hotels I stayed at were so well maintained. Staff was friendly. One elevator was out of order but fixed by the next morning. My 5 night stay was very comfortable.

Posted by , from Roanoke, VA, USA on Aug 23, 2012

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4 out of 5

Nice Hotel

Cons: Noisy
We really liked this hotel. The only thing that bothered us was guests from a wedding party that were loud all night long.

Posted by , from Wisconsin, USA on Nov 16, 2011

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5 out of 5

Great service, nice room

Pros: Close restaurants, Free Internet, Quiet
Room was clean and comfy. Flat screen TV, with HBO. Free internet. Staff was incredible. Very friendly and helpful.

Posted by , from Atlanta, GA on Nov 14, 2011

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4 out of 5

Comfortable and clean hotel

Pros: Close restaurants, Free Internet
Cons: no mini fridge
This hotel was clean and the bed was very comfortable. The only thing missing in the room was a mini fridge.

Posted by on Jun 13, 2011

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5 out of 5

The hotel was fantastic.

This hotel was really beautiful. The room was extremely clean and the bathroom immaculate. The best part was the bed was the most comfortable hotel bed ever, with lots of fluffy pillows.

Posted by on Aug 14, 2008

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1 out of 5

Poor Swimming Pool

We reserved a room just to take the kids swimming for the weekend. The swimming pool was very cold. The enclosure where the pool is was 63 degrees. We tried to swim but the water and air were just too cold. Even the "hot tub" was only warm. When we asked an employee if the room and/or water could be heated up, he replied that the system was bad and when the temperature outside was cold there was nothing that could be done. We decided to check out. The front desk staff seemed somewhat concerned, and pleasant, but completely helpless. Follow-up complaints to Hilton's Customer Service seem to have very little impact. If you are from out of town and expect a "HIlton Experience" from this hotel, I feel you will likely be very dissappointed.

Posted by on Feb 15, 2008

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About the DoubleTree by Hilton Grand Rapids Airport

Location 4747 28th St Se, Grand Rapids, MI 49512

Property Features

DoubleTree by Hilton Grand Rapids Airport offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 4000 square feet (360 square meters) and includes conference space. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly DoubleTree by Hilton Grand Rapids Airport. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. A complete renovation of DoubleTree by Hilton Grand Rapids Airport was completed in March 2015. This 3.5-star Grand Rapids hotel is smoke free.

  • 1 building
  • 226 guestrooms or units
  • 4 levels
  • 4000 sq ft of conference space
  • 360 sq m of conference space
  • Built in 1979
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Grand Rapids, MI (GRR-Gerald R. Ford Intl.) (4.8 km / 3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

DoubleTree by Hilton Grand Rapids Airport offers 226 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Televisions come with premium satellite channels. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:00 AM.

Ganders Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Late night fare is available from 24-hour room service.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property's policy is that pets may not be left unattended in guestrooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 11 per person (approximately)
  • Pet fee: USD 75 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Rapids Airport Hilton
  • Hilton Grand Rapids Airport
  • Hilton Hotel Grand Rapids Airport
  • Grand Rapids Hilton
  • Hilton Grand Rapids Airport Hotel Grand Rapids
  • Hilton Hotel Grand Rapids
  • DoubleTree Hilton Grand Rapids Airport Hotel
  • DoubleTree Hilton Grand Rapids Airport
  • Doubletree By Hilton Rapids
  • DoubleTree by Hilton Grand Rapids Airport Hotel
  • DoubleTree by Hilton Grand Rapids Airport Grand Rapids
  • DoubleTree by Hilton Grand Rapids Airport Hotel Grand Rapids

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.