travelocity Verified Review
"The staff was dismissive and rude. When I made the reservation it was stated as ‘pet friendly’. I prepaid for the room, but upon check in was told that the pet fee was an additional $75. Wow!! Had I known that I would have not made the reservation.
The hallways were loud all night with drunk guests.
There was no complimentary coffee in the morning. No refrigerator in the room. No shower gel in the bathroom. This hotel bills itself as being fancy, lacks the basics. "
A verified traveler from APO stayed at DoubleTree by Hilton Hotel Grand Rapids Airport