Book a hotel near Canton City Hall, Canton

"We have stayed at this hotel on two other occasions and I was really hoping for a good experience. The staff was fantastic -- no problems there. This location is due for an upgrade and the rooms greatly reflect this need. We were in room 144 and upon arrival, there were ants along the back of the desk and climbing up the wall. Upon further inspection, I noticed a LOT of crumbs behind the desk where the television is. Both the sink and bathroom drain were slow and needed to be unclogged. The shower had pink and gray grime around the crevices and fixtures. There is no exhaust fan in the shower portion of the bathroom so it gets hot and steamy with nowhere for the steam to go. The towels were stained and in poor shape. The sheets did not fit the bed and only a top sheet and a thin blanket were provided instead of a comforter or other substantial bedding that you would find at other Courtyards. The lamp on the desk was rusted. Half of the room was painted and you could see the transition line from one color to the next along the wall and no, it was not an interior design choice. It looked like money ran out so they stopped painting. The wall paper in the sink area was badly discolored so it appeared as if there was mildew there. I don't know if it was actually mildew because I didn't touch it, but regardless, it either needed to be wiped down or replaced. I am quite disappointed. "

"This trip was a headache. I purchased a room with two queen beds and a sofa, when I first arrived they couldn’t find my reservation. After waiting about 20 minutes, they checked me in and provided me with a code for the parking garage. The code did not work, I had to go back to the front desk to retrieve a new code. When I finally got upstairs to my room, the room was incorrect! They had me and my family in a room that had one king size bed and a twin pull out bed"

"Yes"

"The Ugly: I had an issue with the lack of sound dampening from hallway noise. It was noticeable that there is no insulation around the room door. They also are loose when they closed and rattle when adjacent doors slam shut. Can hear hallway conversations as if the were in the room with you. Property management could easily remedy this with insulation around the door frames. Small investment to increase the quality of sleep for their guests. The Bad: Pool was drained and not in working order. And breakfast was $15 The Good: You can literally take public transportation (Marta Train and Bus) from the airport to the front door of the hotel. Love that the bus stops in front of the hotel in both directions. Once I learned that, I used it to get around the rest of the weekend. "

"Staff was great , very clean and easy check in process "

" I came here with my parents (70, 66) and my kids hoping for a simple, relaxing day, but it turned into a very stressful experience. We ordered food by the pool using the QR code. It took almost an hour, so I had to pick it up myself despite being charged a delivery fee. While we were eating, a supervisor told me they forgot to collect my incidental deposit. I clearly explained my card was in the room and I would bring it later. He said that was fine. Shortly after, my parents went upstairs and were locked out of the room. My father was still wet and became extremely cold. When my mom went to the front desk, she was told they would not open the room without a credit card. This made no sense. The key worked for hours and suddenly stopped right after I was asked for my card, which strongly suggests it was manually blocked without warning. I had already explained my situation and was clearly not going anywhere. This created a stressful situation where my parents were stuck, my father was unwell, and I could not leave my kids alone. I also felt uncomfortable with how we were treated, as if we might not pay. I work hard, run my own business, and would never behave that way. The next day, I was told an incident report would be made, but the manager was not aware of the full situation and offered only a $50 credit, which felt dismissive. We ended up leaving early. This situation was avoidable and handled poorly."