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Hyatt Place Atlanta / Alpharetta / Windward Parkway

3-star property
5595 Windward Parkway, Alpharetta, GA 1-855-201-7819
4.2 out of 5
Very good!
See all 18 travelocity Reviews

"Confusion of reservations. Over charged by hotel had to request refund. Smell on room like mildew " More

By a verified traveler on Sun 03 Oct 2021

Points Of Interest

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Hotel Description

3-star Art Deco hotel near Avalon

In suburbs

You'll find Avalon and Northside/Alpharetta Medical Campus within 3 miles (5 km) of this hotel. Also, Golf Club of Georgia is within 3 miles (5 km) and Ameris Bank Amphitheatre is within 6 miles (10 km).

Free perks

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and free perks like buffet breakfast and free self parking.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 127 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Premium bedding, coffee/tea makers, and free local calls are also available. Housekeeping is available on request.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max
$90* Per night/room Nov 21 - Nov 22

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 2 Double Beds (Specialty)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (Specialty)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Atlanta / Alpharetta / Windward Parkway ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place Atlanta / Alpharetta / Windward Parkway

Everyone (7) Couples (3) Family (6)
3 out of 5
Confusion of reservations. Over charged by hotel had to request refund. Smell on room like mildew

Posted by on Oct 3, 2021

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Comment from Hotel Management

Oct 4, 2021 by Yannick Um G. - Assistant General Manager

Dear Linda, Thank you for taking the time on sharing your feedback after your recent stay at the Hyatt Place Alpharetta Windward Parkway. We do apologize for the billing issue which has been corrected. There was a glitch in the system with your booking and the one cancelled with your length of stay but all were corrected any additional fund was refunded and will be available in your account soon. Thank you for your visit.

5 out of 5
The spacious rooms and buffet breakfast

Posted by on Oct 3, 2021

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Comment from Hotel Management

Oct 3, 2021 by Yannick Um G. - Assistant General Manager

Dear Kawaide, Thank you for your positive feedback. Thank you for staying with us. Best regards.

5 out of 5
Friendly staff. Clean room.

Posted by on Sep 27, 2021

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Comment from Hotel Management

Sep 27, 2021 by Yannick Um G. - Assistant General Manager

Dear Chad, Thank you for your positive feedback. Thank you for staying with us. Best regards.

5 out of 5
Staff was extremely nice. Hotel was super clean.

Posted by on Aug 21, 2021

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Comment from Hotel Management

Aug 21, 2021 by Yannick Um G. - Assistant General Manager

We are very thankful for bringing up such a positive comment to the rest of the staff. Thank you for your visit. Best regards

5 out of 5
The hotel was clean and up to date the staff were very friendly especially Taylor the consieierge

Posted by on Jul 13, 2021

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Comment from Hotel Management

Jul 16, 2021 by Yannick Um G. - Assistant General Manager

Thank you very much for your feedback after your recent stay at the Hyatt Place Alpharetta Windward Parkway. We are pleased to hear that we met and exceed your expectations. We will be celebrating as a team this success, especially for the Taylor who will feel rewarded by your compliment. See you soon! Best regards,

5 out of 5
The Manager had the best customer service I have experienced at any hotel property. On a scale of 1-5 he receives a 10

Posted by on Jun 11, 2021

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Comment from Hotel Management

Jun 12, 2021 by Yannick Um G. - Assistant General Manager

Dear Valuable guest, I have shared with my whole team your great and rewarding feedback, which encouraging us to keep on providing such high standards of service to all of our guests. It was a pleasure serving you.

2 out of 5
Chose location for proximity and enjoyment of swimming pool for our children. Without any public notice or signage or communication, woke up to a construction team outside and pool area closed for 5 days. Not-so-happy-campers checking out without any fun-in-the-sun.

Posted by on Jun 8, 2021

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Comment from Hotel Management

Jun 9, 2021 by Yannick Um G. - Assistant General Manager

Thank you for sharing your feedback regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. Again, I apologize for the inconvenience during your stay. I hope that we did not lose your trust and will be able to meet your expectations next time. Best regards,

5 out of 5
Clean room and convenient location to our destination.

Posted by on Feb 16, 2021

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Comment from Hotel Management

Feb 16, 2021 by CH

Thank you for staying with us. Have a great day.

5 out of 5
The rooms had a lot of space and were very nice.

Posted by on Dec 25, 2020

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Comment from Hotel Management

Dec 25, 2020 by Johnny Grant - GM

Thank you for your review, and we look forward to seeing you soon.

1 out of 5
They charged my account twice, the sheets was dirty and there was something black in the Apple juice from breakfast

Posted by on Mar 15, 2020

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Comment from Hotel Management

Apr 1, 2020 by Melvin Woodall

Thank you for your most recent feedback on your stay at the Hyatt Place. I sincerely apologize that you have experienced these issues during your most recent stay with us. We strive to make each guest stay no less than excellent and we do apologize. We hope to see you again in the near future.

About the Hyatt Place Atlanta / Alpharetta / Windward Parkway

Location 5595 Windward Parkway, Alpharetta, GA 30004

Property Features

Hyatt Place Atlanta / Alpharetta / Windward Parkway offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 936 square feet (87 square meters) and includes conference space. The business-friendly Hyatt Place Atlanta / Alpharetta / Windward Parkway also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. An area shuttle within 5 mi and a shopping center shuttle are free. Free self parking is available. This Art Deco Alpharetta hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 6 levels
  • 936 sq ft of conference space
  • 87 sq m of conference space
  • Built in 1998
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Property shuttles: Free area shuttle within 5 mi and shopping center shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Hyatt Place Atlanta / Alpharetta / Windward Parkway offers 127 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Hyatt Place Atlanta / Alpharetta / Windward Parkway has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 100 lbs)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 75.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Windward
  • Hyatt Place Windward Parkway
  • Hyatt Place Windward Parkway Alpharetta
  • Hyatt Place Windward Parkway Hotel
  • Hyatt Place Windward Parkway Hotel Alpharetta
  • Hyatt Place Alpharetta
  • Hyatt Place Hotel Alpharetta
  • Alpharetta Hyatt
  • Hyatt Place Windward Parkway
  • Hyatt Place Atlanta / Alpharetta / Windward Parkway Hotel
  • Hyatt Place Atlanta / Alpharetta / Windward Parkway Alpharetta

You should know

  • The seasonal pool will open in May and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.