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Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive

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Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Chetumal-Cancun Km 328, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪10 min walk‬
  • Place, Puerto Morelos Beach
    ‪16 min drive‬
  • Place, Puerto Morelos Town Square
    ‪22 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Chairman Two bedroom suite Ocean Front  Infinity & Private Pool Outdoor shower

Premium bedding, down comforters, pillowtop beds, free minibar

Chairman Two bedroom suite Ocean Front  Infinity & Private Pool Outdoor shower

  • Ocean view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Chairman One bedroom Luxury Suite Ocean Front Private Pool & Outdoor shower

Premium bedding, down comforters, pillowtop beds, free minibar

Chairman One bedroom Luxury Suite Ocean Front Private Pool & Outdoor shower

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Master Suite Ocean Front King

Premium bedding, down comforters, pillowtop beds, free minibar

Master Suite Ocean Front King

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Master Suite Ocean Front Private Pool King

Premium bedding, down comforters, pillowtop beds, free minibar

Master Suite Ocean Front Private Pool King

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Master Suite Ocean Front Private Pool King Diamond Club

Premium bedding, down comforters, pillowtop beds, free minibar

Master Suite Ocean Front Private Pool King Diamond Club

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite Ocean Front Two Bedroom Private Pool Diamond Club

Premium bedding, down comforters, pillowtop beds, free minibar

Presidential Suite Ocean Front Two Bedroom Private Pool Diamond Club

  • Ocean view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Master Presidential Suite Ocean Front Private Pool Two bedroom Diamond Club

Premium bedding, down comforters, pillowtop beds, free minibar

Master Presidential Suite Ocean Front Private Pool Two bedroom Diamond Club

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Master Suite Ocean Front Two Queen

Premium bedding, down comforters, pillowtop beds, free minibar

Master Suite Ocean Front Two Queen

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Master Suite Ocean Front Private Pool Two Queen

Premium bedding, down comforters, pillowtop beds, free minibar

Master Suite Ocean Front Private Pool Two Queen

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Master Suite Ocean Front Two bedroom Diamond Club

Premium bedding, down comforters, pillowtop beds, free minibar

Master Suite Ocean Front Two bedroom Diamond Club

  • Ocean view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Luxury Suite Ocean Front King with Private Pool & Outdoor Shower Diamond Club

Premium bedding, down comforters, pillowtop beds, free minibar

Luxury Suite Ocean Front King with Private Pool & Outdoor Shower Diamond Club

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Master Luxury Suite Ocean Front Private Pool & outdoor shower Diamond Club

Master Luxury Suite Ocean Front Private Pool & outdoor shower Diamond Club | Premium bedding, down comforters, pillowtop beds, free minibar

Master Luxury Suite Ocean Front Private Pool & outdoor shower Diamond Club

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Chairman Two Bedroom Ocean front Suite Four Terraces Private Outdoor Shower

Premium bedding, down comforters, pillowtop beds, free minibar

Chairman Two Bedroom Ocean front Suite Four Terraces Private Outdoor Shower

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Chairman Three Bedroom Suite Ocean Front Infinity Private Pool Outdoor Shower

Premium bedding, down comforters, pillowtop beds, free minibar

Chairman Three Bedroom Suite Ocean Front Infinity Private Pool Outdoor Shower

  • Ocean view
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds
  • Free WiFi

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Dreams Puerto Morelos Resort & Spa - All Inclusive

Puerto Morelos
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
3.9 out of 5, Good, 1,288 reviews
$253 nightly
The price is $311
Jun 3 - Jun 4
Total with taxes and fees
Dreams Puerto Morelos Resort & Spa - All Inclusive

About the neighborhood

Puerto Morelos

On the beach.Within 9 miles (15 km) of this property, you'll find Puerto Morelos Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Also within 9 miles (15 km) are Puerto Morelos Town Square and Ojo de Agua Beach.

What's nearby

  • Arrecife de Puerto Morelos National Park - 10 min walk - 0.5 miles
  • Puerto Morelos Beach - 16 min drive - 7.2 miles
  • Moon Palace Golf Club - 18 min drive - 10.5 miles
  • Ojo de Agua Beach - 21 min drive - 9.4 miles
  • Puerto Morelos Town Square - 22 min drive - 9.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Le Chique - ‬8 min drive
  • ‪Siena Restaurant - ‬8 min drive
  • ‪Preferred Club Bar - ‬8 min drive
  • ‪Lobby Bar - ‬8 min walk
  • ‪Restaurante Zócalo - ‬8 min drive

About this property

Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive

5-star beachfront property with 2 outdoor pools
Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Cool off in one of the 2 outdoor swimming pools at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive, and enjoy amenities like a marina and a health club.

Free breakfast is available daily. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. Public spaces have free WiFi. This all-inclusive property also offers a rooftop terrace and a garden. Free self parking and valet parking are available.

This 5-star Puerto Morelos property is smoke free.

  • 90 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 2 bars or lounges
  • 1400 sq ft of conference space
  • 130 sq m of conference space
  • Built in 2001
  • Cooked-to-order breakfast (free)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar on the beach
Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive offers 90 air-conditioned accommodations with free minibar items and espresso makers. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Puerto Morelos property provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and safes, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 9 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • Couples/private dining

Things to do

  • 2 outdoor pools
  • Art gallery
  • Beach yoga
  • Health club
  • Library
  • Shopping
  • Wine tasting room
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free international calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Zoetry Paraiso de la Bonita Riviera Maya Puerto Morelos
Zoetry Paraiso Bonita Riviera Maya All Inclusive Puerto Morelos
Zoetry Paraiso Bonita Riviera Maya All Inclusive
Zoetry Paraiso Bonita Riviera Maya Puerto Morelos
Zoetry Paraiso Bonita Riviera Maya
Zoetry Paraiso Bonita Riviera
Zoetry Paraiso de la Bonita Riviera Maya
Zoetry Paraiso de la Bonita Riviera Maya All Inclusive
Paraiso de la Bonita a Luxury Collection Resort Riviera Maya
Zoetry Paraiso de la Bonita Riviera Maya Optional All Inclusive

Frequently asked questions

How close is Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive to the airport?

Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive is 13.1 mi (21-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive?

As of Jun 1, 2026, prices found for a 1-night stay for 2 adults at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive on Jun 14, 2026 start from $470, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive have an airport shuttle?

Airport shuttle services are not available at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive.

How close is Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive offer free breakfast?

Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive offers free cooked-to-order breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive?

No, there is no casino at this property.

What time is check-in at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive?

This property offers free self parking and valet parking.

Does Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive have a pool?

Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive features 2 outdoor pools.

Does Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive have a restaurant?

Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive is home to K’UHUL, which features Mexican cuisine.

Does Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive have a spa?

This property doesn't have a spa, but it does offer beach massages, body scrubs, and body treatments.

How close is Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive to downtown Puerto Morelos?

Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive is 4.8 mi away from Puerto Morelos.

Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 80 out of 100 reviews
Rating 8 - Good. 13 out of 100 reviews
Rating 6 - Okay. 5 out of 100 reviews
Rating 4 - Poor. 1 out of 100 reviews
Rating 2 - Terrible. 1 out of 100 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very beautiful and restful.
Stayed 7 nights in Feb 2026

6/10 Okay

Janet

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The service was not good. There were only 2 restaurants and the food was not good. Many services were closed. Definitely not worth the 5 star rating or how expensive it is. Will not go back.
Stayed 6 nights in Feb 2026

10/10 Excellent

Nicolas Alcides, Senoia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed about a week. Very secluded away from the noise. Very quiet and relaxing. Minimal entertainment which is fine for us. Cancun and Playa del Carmen are fairly close by Uber or Taxi. Excellent service, personalized. Butlers are excellent. Pools are beautiful. Food is ok. Definitely recommend.
Stayed 6 nights in Feb 2026

10/10 Excellent

Iryna

Liked: Cleanliness, amenities, property conditions & facilities
It was the perfect place for a quiet escape — peaceful, elegant, and incredibly relaxing. The rooms are spacious and beautiful, and I truly appreciated that there was no loud party atmosphere, just calm surroundings. The staff was warm and friendly throughout my stay, and the food was good. I especially appreciated that all meals are served à la carte — no buffets — which made the experience feel more elevated and enjoyable. The beach was clean with minimal seaweed during my stay at the end of February, and my evening sunset walks quickly became a favorite ritual. I would happily return.
Beach
Stayed 3 nights in Feb 2026

10/10 Excellent

Jordan

Stayed 3 nights in Feb 2026

10/10 Excellent

T

Liked: Cleanliness, staff & service, amenities
The room was beautiful, the resort stunning, the food exceptional but it was the staff that made it.
Stayed 9 nights in Feb 2026

10/10 Excellent

Kerilee, Duncan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at this resort was so awesome!! The staff were so kind and helpful and our suite was beautiful!!
Our patio view
Mango flambé at Qin Qin
Sophia!
Stayed 7 nights in Feb 2026

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing and the resort is more beautiful than the pictures. A truly relaxing paradise!
Stayed 3 nights in Feb 2026

10/10 Excellent

Adriane

Liked: Cleanliness, amenities, property conditions & facilities
Flawless, top level service
Stayed 4 nights in Feb 2026

10/10 Excellent

Macy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had such a great stay from February 2nd to February 8th. Our room was spotless and exactly as pictured. Spacious, beautiful, and with amazing views. The bed was incredibly comfortable, and housekeeping kept everything immaculate each day. Our butler, Fernando, and the GM, Cesar, were truly exceptional. They checked in on us regularly and made sure we felt taken care of the entire time. The level of service really stood out. The resort is peaceful and leans toward a quieter, more mature crowd, which made it perfect for our honeymoon. We loved the calm, relaxing atmosphere. The beach access is just steps away, which was such a bonus. We did have a brief issue with lukewarm water in our room, but it was resolved immediately. The team even offered us a Bali bed and champagne as a courtesy, which was such a thoughtful gesture. The food and overall service were wonderful. The only minor downside was the cooler weather during our stay, which of course had nothing to do with the resort. If you’re looking for a quiet, relaxing getaway with attentive service, we would absolutely recommend staying here.
Stayed 6 nights in Feb 2026

10/10 Excellent

Sarah Gigantino

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean resort, staff was wonderful, food was delicious, environment was serene and relaxing. Truly felt like paradise!
Stayed 3 nights in Feb 2026

10/10 Excellent

Yanic

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Returning to Paraiso De La Bonita for our second visit felt like stepping into a beloved dream once more. Led by Séniors Eduardo and Brendon, the lineup of personnel at our arrival was like a family welcoming us back, instantly creating a warm feeling. Our luxurious two-bedroom suite, just steps from the beach, was a serene oasis adorned with exquisite decor and breathtaking ocean views. While maintenance issues required attention, they did not detract from the overall experience. The immaculate shoreline, free from sargassum, provided the perfect backdrop for relaxation, allowing us to unwind and embrace the beauty around us. Dining at the resort was again a culinary journey that delighted our senses. Each meal was a masterpiece, with Sénior Eduardo ensuring our dining experiences remained extraordinary. The flavors burst with freshness and creativity, showcasing local ingredients that danced on our palates. Our dedicated butlers, Norma and Rodrigo, pampered us with genuine care, making us feel like cherished friends. A highlight was the soothing spa massage treatment, offering a rejuvenating experience that left us feeling revitalized. With skilled therapists and a tranquil ambiance, it was a blissful escape we eagerly anticipated. General Manager Cesar’s commitment to hospitality shone brightly throughout our stay, ensuring every detail enhanced our experience. As we departed, our hearts brimmed with gratitude, already dreaming of our next return to this paradise.
Stayed 5 nights in Feb 2026

8/10 Good

Tracy

Stayed 5 nights in Jan 2026

10/10 Excellent

richard

Liked: Cleanliness, amenities, property conditions & facilities
The suite we were given was beautiful, the staff very friendly and accomodating and the food at the restaurants was beyond my expectations.
Stayed 4 nights in Jan 2026

10/10 Excellent

Renee

Liked: Property conditions & facilities
The BEST RELAXING EVER! I was warmly greeted upon entering, shown the property and was waited on hand and foot. Enrique Levya, Norma, who took great care of me. Made sure I was well accommodated. Yessenia that gave my the BEST MASSAGE OF MY LIFE. The grounds of the property that is curated for relaxation and peace. What a wonderful job all team and staff did. Will definitely be back!
Stayed 3 nights in Jan 2026

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay here was truly amazing and relaxing! The resort is absolutely beautiful and we very much enjoyed the authentic decor and cuisine. We can not say more wonderful things about every single staff, especially the butlers! They were extremely accommodating to our every need and want! We can not wait to return!
Stayed 6 nights in Jan 2026

10/10 Excellent

Ross

Stayed 5 nights in Jan 2026

10/10 Excellent

Yanic

Liked: Cleanliness, amenities, property conditions & facilities
A Hidden Paradise at Paraiso De la Bonita 🌴✨From the moment we arrived at Paraiso De la Bonita, we knew we had discovered a hidden paradise. The warm welcome from Maria and Brandon at reception felt like a hug, instantly wrapping us in the magic of this serene resort. The luxurious spacious Hacienda style suites, just steps away from the beach, offered an oasis of comfort and elegance. Each morning, we were greeted by thoughtful housekeeping staff, and the tranquil atmosphere, surrounded by lush surroundings, created the perfect backdrop for relaxation. The boutique luxury resort beautifully showcases Mexican culture with a delightful mix of old and new designs, adding visual interest and comfort. While some areas are a work in progress, this only enhances the charm of the property. Dining was thoughtfully curated and exceptionally tasteful, with Eduardo M. ensuring we dined like royalty and Ritchie’s cappuccinos starting our mornings perfectly. Every member of the resort truly cares, providing top-notch service. Our butlers—Norma, Cath, Rodrigo, Vanz, and Enrique—pampered us like family. Eduardo Q. made us feel like the only guests, and Karen, the concierge, was always thoughtful with recommendations. Sofia, the star parrot, brought smiles with her greetings. General Manager Cesar embodies hospitality, treating us like family. In every corner of Paraiso De la Bonita, we found warmth, beauty, and unparalleled service. We cannot wait to return to this enchanting paradise!🌺❤️
Stayed 8 nights in Jan 2026

8/10 Good

joseph

Stayed 7 nights in Jan 2026

6/10 Okay

David William

too many things not finished that brochure said were included
Stayed 8 nights in Jan 2026

8/10 Good

amy

Stayed 6 nights in Jan 2026

8/10 Good

Alicia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff here is excellent. If you are looking for a relaxing vacation this is the place.
Special coffee dessert
Walking to the room
Poolside
View from the outdoor restaurant
Stayed 5 nights in Dec 2025

6/10 Okay

Corey

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I was very underwhelmed with my stay having been to two other all inclusive hotels in the area. Firstly, the beach here is practically unusable and this is not clear when booking. Chairs are not even setup on the beach, I just pulled one down since I didn’t want to be trapped at the pool all day. The parrot, Sofia, seems unhealthy and poorly cared for. She is given little attention, toys, or activities. You can see she is covered with pin feathers too. This is addressed in other reviews and am saddened there is not better care provided. I will say the staff is friendly and tries to be attentive but there isn’t much for them to do. The resort is so small there is not much need for a butler service. During my stay I had a worker come into my room without waiting for me to tell them to wait, as I was indisposed. I have never had this happen in a hotel before and was shocked the worker just came in. While the buildings were updated, the door to my room was not fitted properly. I could see the sunlight coming in, along with mosquitoes. This also made it difficult for the air conditioning to work well. Additionally, I was served raw chicken for dinner and when I said something was told that it was a chicken thigh, not a breast. That didn’t matter to me, raw is raw. I would not recommend this place to others and am sure you can find something nicer.
Stayed 4 nights in Dec 2025

10/10 Excellent

Stephanie

Stayed 1 night in Dec 2025

10/10 Excellent

Nicola

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had such a wonderful stay at this resort and can’t say enough good things about the experience. From the moment we arrived, every single staff member was incredibly friendly and kind. There is a genuine feeling of care here. It truly feels like the staff are happy to be there, and that attention to detail shows in every part of the resort. Our room was elegant, simple, and thoughtfully designed, and having a private mini pool area made it feel extra special and relaxing. The food was excellent. Fresh juices, smoothies, and avocado toast at breakfast were a highlight for me as someone who eats healthy, though there were plenty of great options for everyone. The tacos were a standout for our other meals. We also had butler service during our stay, and Catherine and Enrique were absolutely fantastic. They went above and beyond to make sure we were comfortable and had everything we needed, and they truly elevated our entire experience. We would absolutely return and highly recommend it to anyone looking for a beautiful, peaceful, and well-cared-for getaway.
Stayed 6 nights in Dec 2025

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