Book Hotels in Camden, NY

"Upon arrival, I was told that the room I had booked (2 guests, 2 bed + 1 sofa, TV, microwave, fridge NON-SMOKING room) 4+ months ago was not available and I was offered a lesser type, but was not given a reduction in price for this change. Opening the door, we were met by an atrocious odor of cigarette smoke. TV, microwave and fridge were non fonctional, there was a coffee maker, but no cups. 2 guests, but only 1 washcloth was available. The walls were broken and crumbly, there was mold on the bathroom walls, the bathroom door handle was broken, the floors were so sticky that we had to put our shoes on to walk from the beds to the bathroom. AND ... the bedsheets on one of the beds were grease-stained and there were clumps of long hairs in the sheets. "

"It smelled like smoke in our non-smoking room."

"Average hotel, it was clean and front desk people were amazing. Centrally located. Downfall which is why it’s a 1 star, went to work- came back and housekeeping cleaned my room and threw everything out clothes, medications, cosmetics ALL of my personal belongings. House keeping admitted to them they did throw half of it out but not the rest. Hotel manager said they would view the footage and call me with resolution, no phone call at all. I was giving them a chance before I did a review. No refund or anything. Our company uses this hotel a lot for business and will no longer due to these issues"

"Great option close to Syracuse University. Breakfast was good and replenished often. There is an indoor pool. Fresh coffee and teas are readily available in the morning."

"We actually had a bad experience there. The bathtub was clogged up. There was no body wash and they took a long time to take care of issues they came twice and problem was not resolved"

"Drag racing in parking garage woke us at 2:00 a.m.!!!! Sounds of engines revving and brakes screeching. A crowd was present cheering on the racing. I called front desk and they said they had received several complaints and were dispatching security but it went on until 5 a.m. The next morning there were tire marks all over the garage where our car was parked. I do not have any words for this. Where was security? Why were the police not called? How was this allowed to happen while guests were sleeping? Why would they put the guests' cars at risk? The front desk acknowledged this incident and said they would comp us a room for the future but we do not have any plans to return. We are presently waiting for hotels.com to contact property for a refund . "