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4.1 out of 5

"Loved all the shops near by. " More

By a verified traveler on Tue 27 Apr 2021

Hotel Description

3-star hotel near National Aquarium in Baltimore

City center stay

Within a 15-minute walk of this Harbor East hotel, you'll find National Aquarium in Baltimore and Baltimore Inner Harbor Marina. Rams Head Live and Power Plant Live are also within half a mile (1 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Self parking, a coffee shop, and a terrace are also offered.

Free Internet, MP3 docks

Featuring conveniences like refrigerators and microwaves, the 183 guestrooms offer free WiFi and free wired Internet, as well as LED TVs with satellite channels. MP3 docks, room service, and coffee/tea makers are also available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$126* Per night/room Aug 1 - Aug 2

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible (with Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Baltimore Inner Harbor ratings based on 18 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Baltimore Inner Harbor

Everyone (11) Couples (2)
4 out of 5

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jun 28, 2021 by Ivan

Thank you for staying with us. We appreciate your feedback and can't wait to welcome you back.

5 out of 5
Loved all the shops near by.

Posted by on Apr 27, 2021

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Comment from Hotel Management

May 2, 2021 by Pat

We are delighted you like our location in Harbor East.

2 out of 5
property was in a great location and close to the water. unfortunately the rooms were dirty. curtain had stains , bed coverings stained and the bathroom needed maintenance. shower door was missing rubber gasket so the water was running on to the floor. toilet seat was extremely loose. had to call maintenance as i walked in and the smoke detector was chirping. rooms need some paint as the walls were scuffed up everywhere and very noticeable.

Posted by on Mar 8, 2021

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Comment from Hotel Management

Mar 9, 2021 by Pat

I truly am sorry that you had this experience at our hotel. I will have our maintenance team do a thorough inspect of this room.

5 out of 5
The only thing I didn’t like was that I ordered a room with a king size bed and got a room with twin beds.

Posted by on Mar 1, 2021

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Comment from Hotel Management

Mar 2, 2021 by Ivan

Thank you for staying with us. We appreciate your feedback and happy to hear you enjoyed your stay with us. We apologize about the room type mishap and will review what happened. We can't wait to welcome you back.

5 out of 5
Check in was fast and pleasant. The room was clean and it had a small glimpse of the water and Inner Harbor. I would absolutely stay here again. Parking prices were only negative.

Posted by on Jun 20, 2020

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Comment from Hotel Management

Jun 24, 2020 by Ivan

Thank you for staying with us. We appreciate your feedback and can't wait to welcome you back home.

4 out of 5

Posted by on Apr 29, 2019

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Comment from Hotel Management

May 4, 2019 by Richard - Guest Service Manager

Thank you for taking the time to review us!

3 out of 5

Uninviting

I never mind paying a little more and I usually feel like the Hilton name means something. My family had a late check in and I called the day prior to assure my reservation would be geld and it was, thank you! ipon artival the staff was very uninviting, could have cared less to help us. Our room eas fine but very noisy which I do not feel is typical of this Hotel ora. So yes disappointing.

Posted by , from Colorado on Mar 26, 2018

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Comment from Hotel Management

Apr 29, 2018 by Joshua Gehman

Thank you very much for taking the time to give feedback about your most recent stay with us. I am very sorry to hear about everything you endured. I will work with our teams to ensure this kind of service is not permitted and certainly not a reflection of what Hilton is. Again, thank you very much for bringing this to my attention and if there is anything I can do for you; please do not hesitate to reach out to me at your convenience.

4 out of 5

Love the close stores.

I had a great time. The hotel was amazing. Valet and the bell-hop was terrific. Also valet is 24hrs $35 per night; not bad at all. The only problem I had was the room that I stayed in door gave me problems. It was times where I would be standing in the hallway trying to enter my room for several minutes at times. I was told by hotel staff that they were sending an engineer up. However they never came, nor was I compensated in anyway. Never the less I'll most definitely stay at this hotel if/when I return the area.

Posted by , from nc on Feb 27, 2017

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Comment from Hotel Management

Mar 2, 2017 by Elizabeth

Thank you for taking time to share details following your recent visit. I am pleased you enjoyed the vibrant Harbor East location so much! I also appreciate the information about the door and very sorry this happened. It should have been responded to right away and I will use your information to follow up with the hotel team towards improvement. I hope we can welcome you back again in the future for a truly excellent visit.

1 out of 5

No time for 3rd party bookers

While the hotel made the effort to re-accomodate most guests after a water main break, they neglected guests who had booked through a 3rd party site such as Travelocity. Their first response upon my arrival was to offer a room at another of their properties for more than I had already pre-paid. No effort was made by the hotel to notify me prior to my arrival. I did get an email from Travelocity that was sent after I had already left for the drive to Baltimore. I had to pay again for a room and God only knows when I will see the credit from Travelocity.

Posted by , from New Jersey on Jul 5, 2016

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4 out of 5
We truly enjoyed our time. Amazing location to so many things to do, and wonderful staff.

Posted by on Oct 6, 2015

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Comment from Hotel Management

Oct 27, 2015 by Elizabeth

I am so pleased you enjoyed the vibrant Harbor East neighborhood so much! It has much to offer and I it is great you took advantage! I look forward to sharing your comments with the team during our morning huddle and welcoming you back again!

About the Hilton Garden Inn Baltimore Inner Harbor

Location 625 S President St, Baltimore, MD 21202

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2002 square feet (186 square meters) and includes conference space. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Hilton Garden Inn Baltimore Inner Harbor. For a fee, parking is available. This 3-star Baltimore hotel is smoke free.

  • 183 guestrooms or units
  • 12 levels
  • 2002 sq ft of conference space
  • 186 sq m of conference space
  • Built in 2007
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Baltimore Washington International Airport (BWI) (17.8 km / 11.1 mi)
  • Train station: Baltimore Penn Station (3.3 km / 2.1 mi)
  • Metro station: Shot Tower-Market Place Station (0.8 km / 0.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Garden Inn Baltimore Inner Harbor offers 183 accommodations with MP3 docking stations and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. 40-inch LED televisions come with premium satellite channels and pay movies. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Garden Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Hiking/biking trails nearby
  • Sailing nearby
  • Yoga classes/instruction on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast.

  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 15 per person (approximately)
  • Self parking fee: USD 25 per day
  • Valet parking fee: USD 35 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Baltimore Inner Harbor Hilton Garden Inn
  • Hilton Garden Inn Baltimore Inner Harbor
  • Hilton Garden Inn Hotel Baltimore Inner Harbor
  • Baltimore Hilton Garden Inn
  • Hilton Baltimore
  • Hilton Garden Inn Baltimore Inner Harbor Hotel Baltimore
  • Hilton Garden Inn Baltimore Inner Harbor Hotel
  • Hilton Garden Inn Inner Hotel
  • Hilton Garden Inn Inner
  • Hilton Baltimore
  • Baltimore Hilton Garden Inn
  • Hilton Baltimore Inner Harbor
  • Hilton Garden Inn Baltimore Inner Harbor Hotel
  • Hilton Garden Inn Baltimore Inner Harbor Baltimore
  • Hilton Garden Inn Baltimore Inner Harbor Hotel Baltimore

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.