For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"I had a great time. The hotel was amazing. Valet and the bell-hop was terrific. Also valet is 24hrs $35 per night; not bad at all. The only problem
...
"
More
Hilton Garden Inn Baltimore Inner Harbor places you in the center of Baltimore, within just a 15-minute stroll of popular places like National Aquarium in Baltimore and USS Constellation. Highlights at this hotel include a restaurant, a bar/lounge, and a 24-hour business center.
LED TVs with satellite channels are featured in all 183 rooms, and you can enjoy free WiFi, MP3 docks, and coffee/tea makers. In-room dining is easy with amenities like refrigerators, microwaves, and room service. Additionally, hair dryers, phones, and irons/ironing boards are available.
The restaurant, Garden Grill, serves American cuisine and is open for breakfast and dinner. Enjoy the fitness center along with access to yoga classes and Pilates classes. Conference space and meeting rooms are among the business amenities offered. Added amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning buffet breakfast is available. There's also the convenience of valet parking.
Within a 30-minute walk of this 3-star Harbor East hotel, attractions include American Visionary Art Museum and Oriole Park at Camden Yards.
Hilton Garden Inn Baltimore Inner Harbor ratings based on 57 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
4 out of 5
Love the close stores.
I had a great time. The hotel was amazing. Valet and the bell-hop was terrific. Also valet is 24hrs $35 per night; not bad at all. The only problem I had was the room that I stayed in door gave me problems. It was times where I would be standing in the hallway trying to enter my room for several minutes at times. I was told by hotel staff that they were sending an engineer up. However they never came, nor was I compensated in anyway. Never the less I'll most definitely stay at this hotel if/when I return the area.
Posted by visiting moses, from nc on Feb 27, 2017
Was this review helpful to you?
Comment from Hotel Management
Mar 2, 2017
by Elizabeth
Thank you for taking time to share details following your recent visit. I am pleased you enjoyed the vibrant Harbor East location so much! I also appreciate the information about the door and very sorry this happened. It should have been responded to right away and I will use your information to follow up with the hotel team towards improvement. I hope we can welcome you back again in the future for a truly excellent visit.
1 out of 5
No time for 3rd party bookers
While the hotel made the effort to re-accomodate most guests after a water main break, they neglected guests who had booked through a 3rd party site such as Travelocity. Their first response upon my arrival was to offer a room at another of their properties for more than I had already pre-paid. No effort was made by the hotel to notify me prior to my arrival. I did get an email from Travelocity that was sent after I had already left for the drive to Baltimore. I had to pay again for a room and God only knows when I will see the credit from Travelocity.
Posted by Ticked off, from New Jersey on Jul 5, 2016
Was this review helpful to you?
4 out of 5
We truly enjoyed our time. Amazing location to so many things to do, and wonderful staff.
Posted by a verified traveler on Oct 6, 2015
Was this review helpful to you?
Comment from Hotel Management
Oct 27, 2015
by Elizabeth
I am so pleased you enjoyed the vibrant Harbor East neighborhood so much! It has much to offer and I it is great you took advantage! I look forward to sharing your comments with the team during our morning huddle and welcoming you back again!
5 out of 5
Comfort could be better.
Pros:Beautiful hotel and garden with a great location. The personnel were friendly and the hotel food was great !
Cons:Thermostat and lamp switches need repair.
Location:Great restaurants in walking distance.
The room was at 65 degrees and it would not heat up above 68 (in august). So I just turned off the thermostat. Fortunately I had a sweatshirt in which to sleep. also the lamp switches were a bit tricky to turn on.
Posted by Tom, from San Diego on Aug 31, 2015
Was this review helpful to you?
Comment from Hotel Management
Sep 4, 2015
by Elizabeth
Thank you for taking time to share feedback following your visit. I am pleased you enjoyed the hotel so much, but certainly very sorry for the HVAC. It is not our intent for this to occur and I appreciate you letting us know. I hope you will choose to stay with us again in the future for a truly excellent visit!
4 out of 5
Hotel for the ball game
Pros:It is reasonable priced and close to Inner Harbor.
Cons:Update and properly clean the rooms.
Location:We didn't have a lot of time to mill around Inner Harbor. We were about 1.5-miles from the ball-field. We could have walked but it was very hot.
This hotel was not difficult to get to, however, there is very little room to park while waiting for the parking valet. They did move pretty fast to keep cars moving.
The room smelled of stale tobacco smoke. The curtains on the windows had cigarette burn holes in them. We had a king size bed, which was comfortable, but only had four small pillows.
Posted by Wolfie, from PA on Aug 17, 2015
Was this review helpful to you?
Comment from Hotel Management
Aug 22, 2015
by Elizabeth
Thank you for your review and I am sorry about the condition of the guestroom as Hilton Garden Inn is a non-smoking hotel. Hotel leadership will assuredly pay closer attention to this and I hope we can welcome you back again.
4 out of 5
Wonderful hotel. Convienent to inner harbor. Parking is a bit tough but good if you have stayed at other places in Baltimore city
Posted by jason on Mar 24, 2015
Was this review helpful to you?
Comment from Hotel Management
Mar 31, 2015
by Elizabeth
Thank you for taking time to share your review. I am very pleased you enjoyed your stay so much and we look forward to welcoming you back!
5 out of 5
Great hotel with easy parking. Close to inner harbor and other activities. Pool and athletic facility was excellent.
Posted by a verified traveler on Mar 24, 2015
Was this review helpful to you?
5 out of 5
I stay here frequently for a reason
The location can not be beat. It's walking distance to an endless number of restaurants. It's a huge perk to be able to use MAC fitness as well. The beds are very comfortable and staff is excellent.
Posted by jessica, from Miami on Mar 23, 2015
Was this review helpful to you?
Comment from Hotel Management
Mar 31, 2015
by Elizabeth
Thank you for sharing your comments. It definitely is a benefit that our guests are able to use the fantastic MAC fitness center complimentary! We look forward to welcoming you back.
5 out of 5
Absolutely Outstanding
Above and beyond my expectations. I honestly can't say enough about this hotel. The room and facilities were immaculate, the housekeeping staff prompt and the valets were spot on. The staff and service was excellent. I had no problems whatsoever and any questions or issues I had were answered in an immediate and extremely friendly manner. Staff was continually asking throughout the day if everything was okay and if anything was needed. Great breakfast buffet and business lounge. Located in a great central area within walking distance to almost all of the sights to see.
Posted by LuckyMike, from Dover, NJ on Sep 25, 2013
Was this review helpful to you?
Comment from Hotel Management
May 20, 2014
by
Thanks very much for sharing feedback following your visit to the hotel. The team members have been very focused on guest service initiatives and I am pleased you enjoyed it so much! I look forward to sharing your comments during our morning team huddle and we hope to welcome you back in the future.
4 out of 5
Hilton Garden Inn Baltimore Inner Harbor
This Hilton Hotel shares the same entrance and reception desk with Hilton's Homestead Suites. The flat-screen TV in the room was great with the HD channels available for “NADA” (free is always good) and the bathroom was large and modern with a roomy glass-door shower.There also was a mini-fridge, a microwave and a coffee maker. The hotel has a bar/grill called the Great American Grill and a business room that has 3 free PCs and printers with internet access and a copier and fax machine.
This hotel is east of the inner harbor area (Piers 3, 4, 5 & 6) on the other side of these little walking bridges connected to the various Piers that allow you to cross over without going to the top of the pier (E. Pratt St.).
Pier 5 has a hotel, a Ruth's Chris Steak House and a McCormick & Schmick's along with a small lighthouse. Pier 4 has a Hard Rock, Dick’s Last Resort, Phillips Seafood and more restaurants. The next bridge will take you to the Baltimore Aquarium and Harborplace.
There is a great Latin-Brazilian restaurant names “Talaras” next door to the right of the hotel that serves wonderful “tapas” meals, appetizers, seviche drinks and has a wonderful $5 "Happy Hour" M-S for both drinks and apps. Also, on the other side of the Hotel is a Starbucks, a movie theater and a Haagen Daz. There is a Marriott, a Courtyard and a Four Seasons in the area, a Roy’s (hawaiian influenced food) restaurant ($6 Happy Hour), an Irish pub and a seafood restaurant, Oceanaire, around the rest of the rotary with furniture and clothing stores around the corner. On the backside of the block is a CVS, a Whole Foods store, a Sushi restaurant, and a small, quaint Mexican taco restaurant/bar. Two “Moe’s” restaurants (local favs) are one and two blocks away in different directions for steamed crabs and also the “Little Italy” area of Baltimore starts across the street from the Whole Foods Market. However, I’ll say that Moe's has the best local steamed crabs, even better than "Dockside” in Canton, a mile or two to the east.
The free “Charm City Circulator” buses, both orange & green-line, have stops at the rotary. The orange line goes to and from the Inner harbor area before crossing over the Light-Rail transit line tracks which can take you to and from the BWI Airport for $1.60 each way. A tip – doing this during “Indy-Car Weekend” can prove problematic for driving, but don’t worry unless it’s Labor Day Weekend.
Posted by Hozz, from East Providence, RI on Sep 16, 2013
Was this review helpful to you?
About the Hilton Garden Inn Baltimore Inner Harbor
There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms. WiFi is free in public spaces. Event space at this hotel measures 2002 square feet (186 square meters) and includes conference space. A fitness center, a rooftop terrace, and a garden are also featured at the business-friendly Hilton Garden Inn Baltimore Inner Harbor. Parking is available for a fee. This 3-star Baltimore hotel is smoke free.
Airport: Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall) (17.8 km / 11.1 mi)
Train station: Baltimore Pennsylvania Station (3.8 km / 2.3 mi)
Metro station: Shot Tower-Market Place Station (0.7 km / 0.5 mi)
Parking: Valet parking, self parking, and extended parking available for a surcharge
Room Amenities
Hilton Garden Inn Baltimore Inner Harbor offers 183 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. 40-inch LED televisions come with premium satellite channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Baltimore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
MP3 dock
In-room dining (limited hours)
HD television
Satellite channels
Premium channels
Movies for purchase
Refrigerator
Microwave
Coffee maker
Shower and tub combination
Cribs (free)
Housekeeping (daily)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Food & Drink
For a fee, guests can enjoy buffet breakfast daily.
Garden Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
