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"Tried ordering room service it took 20mins to get them on the phone, then I was told it would take 45mins to get my order and it would be better to go ... " More

By a verified traveler on Tue 21 Jan 2020

Hotel Description

3.5-star beach hotel near Atlantic City Beach

Oceanside stay

With a stay at this Atlantic City hotel, you'll be within a 5-minute walk of Atlantic City Beach and Atlantic City Boardwalk. Boardwalk Hall and Atlantic City Outlets (The Walk) are also within half a mile (1 km).

Fun at the beach

The hotel's indoor pool, health club, and 3 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A restaurant, concierge services, and free newspapers are also provided.

Free WiFi, refrigerators

The 482 individually decorated guestrooms offer free WiFi and room service. TVs come with cable channels, and other amenities include refrigerators and premium bedding.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$68* Per night/room Jun 3 - Jun 4

Room, 1 King Bed, Non Smoking, Jetted Tub (Gatsby)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub (BOARDWALK EMPIRE)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Claridge - A Radisson Hotel ratings based on 91 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Claridge - A Radisson Hotel

Everyone (58) Couples (12) Family (14)
1 out of 5
When we checked in to the room we could tell it was not vacuumed. The fllor was filthy. There was also coffe cup rings on desk not cleaned. When we returned to our room the next day after cleaning, the floor still was not vacuumed. Our dirty coffee cups were still on the desk not replaced. I left empty tissue box by the sink, she took empty, but didn't replace it. Bed was not made, just threw the blanket up and tossed pillows on it. Makes me wonder if they change sheets after a guest leaves. I complained at checkout, but they didn't even apologize or make a note of it. Said should have complained sooner, nothing could be done. This hotel is disgusting, old and filthy. Spend a few dollars more for a nicer place.

Posted by on Feb 10, 2020

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Comment from Hotel Management

Feb 14, 2020 by Alona Stewart, Housekeeping Manager

On behalf of our entire staff at The Claridge - a Radisson Hotel we apologize for the concerns you shared about your experience at this hotel. I've spoken with our cleaning team and reviewed our cleaning procedures and to make sure this doesn't happen again.I'm sorry to hear the room weren't up to standard you've come to expect from us.Cleanliness is one of our highest priorities and I assure you we are working diligently to ensure a similar situation does not occur again in the future. Tom if you have plan in the future to come to AC please get in touch with me (Alona Stewart),i want to be sure that there is no any issues in your room upon your arrival.We hoping to see you any time soon in our hotel so we can show you the difference when your last visit and stay. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely Alona Stewart Housekeeping Manager

1 out of 5
We arrived at the hotel with my wife, a little early at 2 or 2:30 pm, the receptionist, it was a man was not pleasant, never said hi, he did not attend us properly, he never told us about the facilities in the hotel, schedules of anything, neither of restaurants or swimming pool, gym, and where it was located, he did not tell us what time it was the departure, we asked him anyway, lousy attention, this guy never was friendly, also while he was attending us he was using his cell phone and sending message, neither his name and believe me we are not interested either, the hotel is not bad, but it is enough with the bad attention of the first person who is the receptionist to never come back here, what a shame, I have more than 25 years working in hotels and my wife more than 28 years working in hotels, we have been Hotel managers and our employees have never been rude to guests and the employees must be the sellers of the Hotel services

Posted by on Feb 2, 2020

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Comment from Hotel Management

Feb 2, 2020 by T

Dear Edgar, Thank you for your feedback about your experience at our property. We truly do take pride in the service we provide to our guests and take your comments very seriously. I've researched your reservation and will personally take immediate action to coach this team member. As seasoned hotel professionals, I appreciate you and your wife's commitment to customer service and bringing this to my attention. Once again, I do apologize for your experience. Tami Peters - Front Office Manager

5 out of 5
Tried ordering room service it took 20mins to get them on the phone, then I was told it would take 45mins to get my order and it would be better to go to the restaurant on the 23rd fl.

Posted by on Jan 21, 2020

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Comment from Hotel Management

Jan 22, 2020 by Kay Crawford

Dear Travelocity user, We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Kay Crawford Sales & Marketing Coordinator The Claridge - A Radisson Hotel

5 out of 5
Very clean. Professional staff. Quiet, but close enough to the action. 2 casinos within walking distance, connected to hotel. Heated pool. Good food.

Posted by on Jan 2, 2020

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Comment from Hotel Management

Jan 5, 2020 by Jean Lasko, Reservations Supervisor

Dear Guest, Thank you so much for the wonderful review. We are so happy to see that you enjoyed your stay and hope that you will be back again soon to visit us. Kind Regards, Jean Lasko Reservations Supervisor

4 out of 5
Everything was fine Just wish bathrooms had a fan Other than that it was good ...would come again

Posted by on Dec 15, 2019

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Comment from Hotel Management

Dec 15, 2019 by Jean Lasko, Reservations Supervisor

Thank you so much for taking the time to leave a review of our historic hotel. We truly appreciate having you as our guest and hope that you will return to visit us again soon. Kind Regards, Jean Lasko Reservations Supervisor

5 out of 5
Clean and well kept. The room was quiet and the service was excellent.

Posted by on Dec 13, 2019

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Comment from Hotel Management

Dec 14, 2019 by Jean Lasko, Reservations Supervisor

Thank you so much for taking the time to leave such a wonderful rating and review. We appreciate having you as guest and hope you will be back to visit us again soon. Kind Regards, Jean Lasko Reservations Supervisor

4 out of 5
Loved the history and retro feel. Valet very helpful with directions and dinner suggestions.

Posted by on Nov 26, 2019

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Comment from Hotel Management

Dec 3, 2019 by Jean Lasko, Reservations Supervisor

Thank you so much for taking the time to rate our historic hotel. We appreciate having you as our guest and hope you will be back to visit us again soon.

5 out of 5

Posted by on Nov 12, 2019

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Comment from Hotel Management

Dec 8, 2019 by Jean Lasko, Reservations Supervisor

Thank you for the wonderful rating. We appreciate having you as a guest and hope you will be back to visit soon. Kind Regards, Jean Lasko Reservations Supervisor

4 out of 5
Good location Old property could use an update Hard to compete with other places when building just look old

Posted by on Oct 13, 2019

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4 out of 5
Thought the vintage charm was great. The rooms were clean and tidy. It could use some sprucing up in the hallways, a little dingy but still clean. My only disappointment was not having my family close by as requested. We were all on different floors.

Posted by on Oct 8, 2019

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About the The Claridge - A Radisson Hotel

Location 123 South Indiana Avenue, Atlantic City, NJ 08401

Property Features

The Claridge - A Radisson Hotel offers its guests an indoor pool and a health club. There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 100000 square feet (9290 square meters) and includes a conference center. An arcade/game room, gift shops/newsstands, and concierge services are also featured at the business-friendly The Claridge - A Radisson Hotel. Parking is available for a fee. This 3.5-star Atlantic City hotel is smoke free.

  • 1 building
  • 482 guestrooms or units
  • 3 bars or lounges
  • 100000 sq ft of conference space
  • 9290 sq m of conference space
  • Dining venue
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Atlantic City, NJ (ACY-Atlantic City Intl.) (19.9 km / 12.3 mi)
  • Train station: Atlantic City Rail Terminal (1.1 km / 0.7 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Claridge - A Radisson Hotel offers 482 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Atlantic City hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

The Twenties Restaurant - Overlooking the ocean, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

VÜE Rooftop Bar & Lounge - This beachfront rooftop bar specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.

Malcolm's Lounge - This lobby lounge specializes in American cuisine. Open select days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay
  • Resort fee: USD 18.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Children's club/arcade access
  • Bicycle storage
  • Phone calls
  • In-room safe

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 30 per person (approximately)
  • Self parking fee: USD 17.00 per night (in/out privileges)
  • Valet parking fee: USD 25.00 per day (in/out privileges)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Claridge
  • Claridge Atlantic City
  • Claridge Hotel
  • Claridge Hotel Atlantic City
  • Hotel Claridge
  • Claridge Radisson Hotel Atlantic City
  • Claridge Radisson Hotel
  • Claridge Radisson Atlantic City
  • Claridge Radisson
  • The Claridge Hotel
  • The Claridge A Radisson Hotel
  • The Claridge A Radisson
  • The Claridge - A Radisson Hotel Hotel
  • The Claridge - A Radisson Hotel Atlantic City
  • The Claridge - A Radisson Hotel Hotel Atlantic City

You should know

  • Pool access available from 8:00 AM to midnight.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.