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"I had to cancel because of family emergency and cancelled three days ago and no refund. !!!?? " More

By a verified traveler on Sat 06 Apr 2024

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Hotel Description

Hotel perfectly located for exploring Asheboro

Heart of Asheboro

You'll find Cornerstone Health Care and Eastside Park within 2 miles (3 km) of this hotel. Asheboro Municipal Golf Course and Randolph County Courthouse are also within 2 miles (3 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$99* Per night/room Apr 28 - Apr 29

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn & Suites ratings based on 10 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Inn & Suites

Everyone (7) Family (3)
5 out of 5
I had to cancel because of family emergency and cancelled three days ago and no refund. !!!??

Posted by on Apr 6, 2024

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Comment from Hotel Management

Apr 9, 2024 by sam

Can you please send us your booking details, so that we can look into this. With the name Clifton we are unable to pull any info.

5 out of 5

Posted by on Sep 10, 2023

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Comment from Hotel Management

Oct 14, 2023 by sam

Thanks for your 5-star review. This will certainly encourage our staff to work harder to make our guests stay as pleasant as possible. We again thank you for staying with us and look forward to host you again whenever you are in the area

5 out of 5

Posted by on Mar 31, 2023

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2 out of 5

Posted by on Aug 4, 2022

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5 out of 5
Very clean and staff bent over backwards to meet our needs. Exceptional experience.

Posted by , from Simpsonville on Sep 27, 2021

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Comment from Hotel Management

Sep 27, 2021 by T

Thank you for your recent stay and providing your excellent feedback. Teresa Hedrick General Manager

3 out of 5

Posted by on Jun 27, 2021

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5 out of 5
Everything was fantastic! Though we arrived early, our room was ready. Great location. Breakfast was very good. Staff was super friendly. Would definitely recommend/stay here again!

Posted by , from Lumberton on Feb 17, 2020

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5 out of 5
Very friendly and helpful staff. Accomadated early check in

Posted by on Jul 26, 2019

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3 out of 5

Nice hotel close to zoo

Pros: Price was better than my 1st choice.
Location: 15 minutes to the zoo.
We booked online and requested a crib. I called after booking to confirm crib and was told a crib could not be put in the room I booked. They agreed to give me a crib anyway after a bit of begging since there was no room available with a crib. The Tv remote didn't work well, hard to turn on and off and change channels, but there was nothing on TV anyway. The room was clean and the beds are OK.

Posted by , from Boone, NC on Feb 10, 2018

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Comment from Hotel Management

Feb 14, 2018 by Brittany

I do want to offer my apologies. Crib and cots are not approved by fire code in two double rooms. In the future we will make the effort of letting you know this in advance. We look forward to seeing you in the future.

1 out of 5

Worst hotel experience ever!

Pros: Nothing
Cons: Everything
Location: The zoo is the main attraction. There are plenty of restaurants and everyday shopping.
This hotel was absolutely disgusting! I have never before seen such a filthy room! The first thing that hits you when you walk in the door is the stench. It is a pet friendly hotel but the kennel that our dogs stay at while we are away smells better and I would sooner stay there than in this hotel. The rooms are dark and the furniture and wall coverings are all very dated and cheap looking. The bedding was gray from wear and stained. There were stains on the bed skirt, furniture and walls and even on the ceiling. It looked like a food fight took place in there except I don't know if it was food and I didn't want to know. There was a hazy film covering the door where something wasn't completely cleaned off. It had a jetted tub but there was no way that was getting used by us. I'm not sure that the room had been cleaned from the previous guests since the bed was messy and there were towels in the tub. I spoke to the person at the desk and she offered to move us to another room and showed me the room but the best I can say about that one is it may have had fewer stains. There was no possible way that we would stay there. We checked out immediately and went to the hotel next door. The woman at the desk said she could not refund the charges because I went through a travel site to reserve the room and that I would have to go through them. Regardless of a refund it was worth leaving. We felt that we needed a shower from having just walked into the place.

Posted by , from Maryland on Sep 4, 2017

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About the Comfort Inn & Suites

Location 1113 E Dixie Dr, Asheboro, NC 27203

Property Features

Comfort Inn & Suites offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 600 square feet (56 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn & Suites. Free self parking is available. This Asheboro hotel is smoke free.

  • 64 guestrooms or units
  • 3 levels
  • 600 sq ft of conference space
  • 56 sq m of conference space
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Inn & Suites offers 64 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free full breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 5:30 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 35 per pet, per stay
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.4672 km) of the property will not be allowed to check in

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80.4672 km) of the property will not be allowed to check in. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Asheboro
  • Holiday Inn Express Hotel Asheboro
  • Holiday Inn Express Asheboro Hotel

You should know

  • The seasonal pool will open in May and close in October.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.