Book Hotels in Arrowhead Lake, PA

"We stayed for 3 days and unfortunately experienced several issues that made our stay disappointing. Firstly, I paid an additional $50 to upgrade our room, which was advertised as including a balcony, a larger dining table, and a fireplace (as stated in the room description online). However, when we arrived, the room only included one of those features. Paying extra for an upgrade and not receiving the amenities that were advertised was frustrating. Secondly, the website states that hotel guests receive snow tubing at a discounted rate of $20 per person. However, when I booked at the activities counter, I was charged $40 per person and was told that this was the “discounted rate.” At the same time, the same $40 price was listed online for non-hotel guests, which made the advertised discount appear misleading. Another issue was the temperature in the water park. On 2 out of the 3 days we were there, it was so cold inside that my children and I were shivering, which made it difficult to enjoy the experience. Additionally, guests should be aware that the hotel charges $53 per day in resort fees and $25 per day for self-parking, which significantly increases the cost of the stay. I stayed here once before several years ago and had a better experience, which is why this visit was particularly disappointing. The property does have great amenities for families, but the issues we encountered during this stay left a bad impression. "

"The pool was beautiful. "

"Everything was great "

"The layout was very nice, just a lot of upkeep that they were lacking on as much money as they're charging for these rooms. It should have been kept up much better"

"The hotel was nice and clean and the staff were friendly . "

"Cozy and well decorated, but too lived in to be suitable as a vacation rental. For starters, the yard was covered in trash. The lakeside view mentioned is also blocked by other properties…really, that was what I was paying most of the money for, and what I was most excited for, and I was disappointed. To view it well, I had to walk a considerable distance off the property. Then inside the house… it was clean, and cozy as the pictures show, but some of the light switches for the main area were not covered properly and the main light and ceiling fan didn’t work at all. Then beds in the rooms were made and everything was organized. However, the mattress in one of the rooms had completely exploded and just been made over anyways. The upstairs bathroom was fine, except door handle was broken and held with tape. Got stuck inside, had to call for help to get out. The upstairs hall light didn’t even have bulbs. The kitchen was difficult. All the cookware was too used up, and is in need of replacements. Most of the pans were bent out of shape, the knives were very dull, and the dishes were dirty in the cabinets. Had to go out and get cookware. The sink drain was so small that water filled the sink even when open and uncovered. It was clean and toiletries, linens, towels were stocked, which was a plus. Overall, it was okay, but the little things added up, and made the stay difficult. Would not stay again."