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4.2 out of 5

"While my daughter was in the pool she drifted into 4 feet. The lifeguard on duty stepped down from her chair stood poolside. Never attempted to save m ... " More

By a verified traveler on Sat 07 Sep 2019

Hotel Description

3-star hotel near Seven Tubs Natural Area

Close to airport

A stay at this hotel places you within half a mile (1 km) of Seven Tubs Natural Area and 6 miles (10 km) of Mohegan Sun Arena. Frances Slocum State Park and Montage Mountain Ski Resort are within 16 miles (25 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an indoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the sauna and perks like free self parking and a free area shuttle.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and Egyptian cotton sheets, the 152 guestrooms also offer free WiFi and flat-screen TVs with cable channels. IPod docks, room service, and coffee/tea makers are also available.

Room, 1 King Bed, Accessible, Bathtub (Hearing, Mobility)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$88* Per night/room May 3 - May 4

Room, 2 Queen Beds, Accessible, Bathtub (Hearing, Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Wilkes Barre - East Mountain ratings based on 29 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Wilkes Barre - East Mountain

Everyone (11) Couples (2) Family (4)
5 out of 5

Posted by on Oct 27, 2019

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Comment from Hotel Management

Oct 29, 2019 by ed

Thank you.

4 out of 5

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 21, 2019 by ed

Thank you!

3 out of 5
While my daughter was in the pool she drifted into 4 feet. The lifeguard on duty stepped down from her chair stood poolside. Never attempted to save my child. My daughter was in the pool at the time with my girlfriend and her infant son along with her preschool daughter whom was wearing a flotty attachment. My friends daughter reached out and grab her arm and pulled her into the shallow end of the water. My question is what is the protocol of a possibly drowning victim??????????? Upon me entering the pool my child recap the entire scenario and stated I was drowning I thought she the lifeguard would help me but she didn't. To hear my child say that was awful. I could have lost my child that day.

Posted by on Sep 7, 2019

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5 out of 5
Great location, clean hotel and very nice staff. Room for improvements - little store in the lobby would be preferred compared to vending machines and the bathtub could use some TLC.

Posted by on Aug 19, 2019

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Comment from Hotel Management

Sep 4, 2019 by ed

We would love to have a store. Someday soon though, we are confident. Thanks again!

4 out of 5
Room entrance smelled like dog piss. Toilet runs continuous even after they came and tried to fix it. Pool should be open until 11

Posted by on Jul 4, 2019

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Comment from Hotel Management

Nov 25, 2019 by ed

Thank you for letting us know.

4 out of 5
very convient off highway, room very clean bath towels were excellent very fluffy. Coffee was to strong I would go more for a medium blend.

Posted by on Jun 15, 2019

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Comment from Hotel Management

Jun 17, 2019 by ed

Thank you for staying with us!

5 out of 5
The room was very clean. Excellent pool and spa. Better than my stay at the Hilton in Albany last week!

Posted by on May 25, 2019

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Comment from Hotel Management

Jun 5, 2019 by ed

Well, we haven't been there, but, we're glad you like us better. Just come to Wilkes-Barre more often!

4 out of 5

Posted by on Apr 23, 2019

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Comment from Hotel Management

Apr 30, 2019 by ed

Thank you!

5 out of 5
Everything was great. My son loves the indoor pool.

Posted by on Apr 1, 2019

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Comment from Hotel Management

Apr 2, 2019 by ed

It's definitely a highlight of our hotel! Glad your boy liked it here!

3 out of 5
Room was just OK. I know it was Christmas but they asked on a survey what we wanted done on Christmas and we said just towels and empty baskets. Nothing was done at all. We still had dirty towels and full baskets.

Posted by on Dec 29, 2018

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Comment from Hotel Management

Jan 8, 2019 by ed

We are sorry about that. Our apologies

About the Holiday Inn Wilkes Barre - East Mountain

Location 600 Wildflower Drive at Route 115, Wilkes-Barre, PA 18702

Renovations + Closures

The following facilities will be closed from 18 March 2020 to 30 April 2020 (dates subject to change):

  • Bar/Lounge
  • Fitness facilities
  • Dining venue

Property Features

Holiday Inn Wilkes Barre - East Mountain offers its guests an indoor pool, a sauna, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A terrace, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Wilkes Barre - East Mountain. An area shuttle within 5.0 km and a roundtrip airport shuttle (available 24 hours) are free. Free self parking is available. This 3-star Wilkes-Barre hotel is smoke free.

  • 1 building
  • 152 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 4000 sq m of conference space
  • Bar or lounge
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Wilkes-Barre, PA (AVP-Scranton Intl.) (13.8 km / 8.5 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 5.0 km
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Wilkes Barre - East Mountain offers 152 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Wilkes-Barre hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 10 AM.

Wildflowers Restaurant - Overlooking the garden, this buffet restaurant serves breakfast and lunch.

NY Bistro - Overlooking the garden, this bistro serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered at scheduled time 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6.5 and USD 12.00 for adults, USD 5 and USD 12 for children (approximately)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BEST WESTERN PLUS East Mountain Inn
  • BEST WESTERN PLUS East Mountain Inn Wilkes-Barre
  • BEST WESTERN PLUS East Mountain Wilkes-Barre
  • Holiday Inn Wilkes Barre East Mountain Hotel
  • Holiday Inn Wilkes Barre East Mountain
  • Hotel Holiday Inn Wilkes Barre - East Mountain Wilkes-Barre
  • Wilkes-Barre Holiday Inn Wilkes Barre - East Mountain Hotel
  • Holiday Inn Wilkes Barre - East Mountain Wilkes-Barre
  • Holiday Inn Wilkes Barre East Mountain Hotel
  • Hotel Holiday Inn Wilkes Barre - East Mountain
  • BEST WESTERN PLUS East Mountain Inn Suites
  • Holiday Inn Mountain Hotel
  • Holiday Inn Mountain
  • Wilkes Barre East Mountain
  • Wilkes Barre East Mountain
  • Holiday Inn Wilkes Barre - East Mountain Hotel
  • Holiday Inn Wilkes Barre - East Mountain Wilkes-Barre
  • Holiday Inn Wilkes Barre - East Mountain Hotel Wilkes-Barre

You should know

  • Holiday Inn Wilkes Barre - East Mountain offers transfers from the airport. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Pool access available from 6 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.