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"Great and modern hotel with many dinning options around. " More

By a verified traveler on Mon 14 Feb 2022

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Hotel Description

3-star hotel near Mohegan Sun at Pocono Downs

Close to airport

You'll be within 2 miles (3 km) of Mohegan Sun at Pocono Downs and 6 miles (10 km) of Mohegan Sun Arena with a stay here. Frances Slocum State Park is within 12 miles (20 km) and Seven Tubs Natural Area is within 16 miles (25 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an indoor pool, and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the sauna and perks like free self parking.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$133* Per night/room Jul 25 - Jul 26

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Communication, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Accessible (Communication Accessible)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Communication Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Wilkes Barre - East Mountain, an IHG Hotel ratings based on 27 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Wilkes Barre - East Mountain, an IHG Hotel

Everyone (13) Couples (6) Family (7)
5 out of 5

Posted by , from Pottstown on Mar 27, 2022

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5 out of 5
Great and modern hotel with many dinning options around.

Posted by on Feb 14, 2022

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5 out of 5
Loved it! The rooms are very spacious and beautiful!

Posted by on Dec 22, 2021

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2 out of 5
Like the place& the people that have worked there for a long time! IHG is otherwise failing this hotel & it's guests!

Posted by on Dec 10, 2021

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4 out of 5

Posted by , from Fairport on Oct 21, 2021

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5 out of 5

Posted by on Oct 19, 2021

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2 out of 5
The bathroom looked as if it had only been partial cleaned. The hand soap that the previous guest used was still in the soap dish.The unopened bar was sitting on top of the used bar. The sink did not drain. The hotel had no shampoo. The top of the toilet lid had foreign hair on it,so it had not been cleaned. Several of the light bulbs were out.

Posted by , from Harrisonburg on Sep 18, 2021

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2 out of 5

Posted by on Jul 5, 2021

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Comment from Hotel Management

Aug 6, 2021 by GH

Thank you for staying with us! We appreciate your feedback!

2 out of 5
I had a reservation for 3 rooms but they only had 2 so we had to book another room at a much high rate. After leaving we realized we were charged for 4 rooms.

Posted by on May 17, 2021

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Comment from Hotel Management

May 17, 2021 by Kaitlyn Ricci

Hi Anonymous, So sorry to hear about your reservation mishap. I can assure you the hotel did not over charge or under-book, but I apologize for the headache this must have caused. Sometimes with outside booking sources there is a miscommunication and I will be sure to reach out to them to try and prevent future problems. Thank you for taking the time to leave your feedback, it is vital in all improvements.

3 out of 5
Very thought out layout of the hotel. Close to attraction around the area. But waited 2 hours to get in our room waiting on maids to clean the room and when we finally got into the room we could tell it was a rush job on cleaning and many things missed. Over all still a very nice hotel but the cleaning staff could use more attention to detail and time management.

Posted by on Mar 3, 2021

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Comment from Hotel Management

Mar 4, 2021 by Dan

Please accept our sincere apologies for the late check in and lack of detail in your guest room. We understand how this can really effect your stay. We will address these issues with our staff. We hope you will come back and give us another try.

About the Holiday Inn Wilkes Barre - East Mountain, an IHG Hotel

Location 600 Wildflower Drive at Route 115, Wilkes-Barre, PA 18702

Property Features

Holiday Inn Wilkes Barre - East Mountain, an IHG Hotel offers its guests an indoor pool, a sauna, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A terrace, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Wilkes Barre - East Mountain, an IHG Hotel. Free self parking is available. This 3-star Wilkes-Barre hotel is smoke free.

  • 1 building
  • 152 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 4000 sq m of conference space
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Wilkes Barre - East Mountain, an IHG Hotel offers 152 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 10 AM.

Wildflowers Restaurant - Overlooking the garden, this buffet restaurant serves breakfast and lunch.

NY Bistro - Overlooking the garden, this bistro serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Downhill skiing nearby
  • Snowboarding nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. A shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

  • Car recommended
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6.5 and USD 12.00 for adults, USD 5 and USD 12 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BEST WESTERN PLUS East Mountain Inn
  • BEST WESTERN PLUS East Mountain Inn Wilkes-Barre
  • BEST WESTERN PLUS East Mountain Wilkes-Barre
  • Holiday Inn Wilkes Barre East Mountain Hotel
  • Holiday Inn Wilkes Barre East Mountain
  • Hotel Holiday Inn Wilkes Barre - East Mountain Wilkes-Barre
  • Wilkes-Barre Holiday Inn Wilkes Barre - East Mountain Hotel
  • Holiday Inn Wilkes Barre - East Mountain Wilkes-Barre
  • Holiday Inn Wilkes Barre East Mountain Hotel
  • Hotel Holiday Inn Wilkes Barre - East Mountain
  • BEST WESTERN PLUS East Mountain Inn Suites
  • Holiday Inn Mountain Hotel
  • Holiday Inn Mountain
  • Wilkes Barre East Mountain
  • Wilkes Barre Mountain, An Ihg
  • Holiday Inn Wilkes Barre East Mountain
  • Holiday Inn Wilkes Barre - East Mountain, an IHG Hotel Hotel

You should know

  • Pool access available from 6 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.