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"The hotel was great- so beautiful and unlike any hotel I have been in. The staff was also very friendly! Our room was very nice and put together, but ... " More

By a verified traveler on Mon 27 Jan 2020

Hotel Description

3.5-star hotel near University of Scranton

Heart of Scranton

Within a 10-minute walk of the hotel, you'll find University of Scranton and The Mall at Steamtown. The Commonwealth Medical College and Electric City Trolley Station and Museum are also within 2 miles (3 km).

Multiple dining options

This smoke-free hotel features 2 restaurants, a bar/lounge, and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Self parking, a coffee shop, and express check-out are also offered.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 146 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Room service, free local calls, and free bottled water are also available.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$110* Per night/room Feb 23 - Feb 24

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Business Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Radisson Lackawanna Station Hotel Scranton ratings based on 28 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Radisson Lackawanna Station Hotel Scranton

Everyone (7) Couples (5) Family (4)
4 out of 5
The hotel was great- so beautiful and unlike any hotel I have been in. The staff was also very friendly! Our room was very nice and put together, but I did notice some things, like a wad of hair on the bathroom floor and a random french fry in the bedroom, that had been skipped over.

Posted by on Jan 27, 2020

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Comment from Hotel Management

Jan 30, 2020 by MRA

Good Afternoon, First thank you for the feedback about your stay here with us. I am happy to see that you enjoyed yourself here with us! I am very sorry about the issues you had with the cleanliness of the bathroom you were in. I will be addressing this with our housekeeping team. Thank you, Michael R. Abraham Rooms Division Manager

5 out of 5
Very friendly staff was very helpful. Clean food was good.

Posted by on Jan 16, 2020

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Comment from Hotel Management

Jan 21, 2020 by MRA

Good Afternoon, I wanted to thank you for the feedback about your stay here with us. I am glad to see that you had such a good time and enjoyed our property! Thanks! Michael R. Abraham Rooms Division Manager

4 out of 5
The room was very nice, the room service was excellent, The check-in was very qick and the lady at the desk was very nice. For the price of the room tho, i feel it should be free parking, not $5.00, also the cleaning lady came to the door and tried getting in the room without my permission over an hour before checkout. I had the do not disturb sign on the door. Thank God i had the deadbolt locked, but i felt that was rude, and politely told her id be at least another half hour. All in all it was a relaxing stay.

Posted by on Dec 25, 2019

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Comment from Hotel Management

Dec 27, 2019 by MRA

Good Evening, I want to first thank you for the feedback about your stay here with us. I am glad to see that you had a good time here with us. I do apologize about the issues with housekeeping trying to get into your room. I will personally address this issue with my housekeeping manager. Michael R. Abraham Rooms Division Manager

5 out of 5
Nothing really to report. Staff was great, room and building was clean. An A

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 11, 2019 by MRA

Good Evening, Thank you for this great feedback! We look forward to seeing you again very soon! Thanks! Michael R. Abraham Rooms Division Manager

5 out of 5
Father in law would that passed in April would have turned 91 today. As a retired railroad man of 30 plus years this was the perfect place to honor his memory. Thanks for making it so special.

Posted by on Aug 27, 2019

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5 out of 5
Great facility with a lot of history. Work was being done on the elevator and there is a fee for parking ( that was unexpected). The hotel and staff were excellent, otherwise.

Posted by , from Frericksburg on Aug 25, 2019

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Comment from Hotel Management

Aug 27, 2019 by MRA

Good Evening, I am happy that you had a good time while here on property. I do apologize that our one elevator was down during your visit. We are in the process of updating and installing brand new elevators to our property. Thanks! Michael R. Abraham Rooms Division Manager

4 out of 5
Very beautiful hotel. Not very efficient bathroom - no towel racks at all!!!! No signs to indicate where ice machines could be found.

Posted by on Apr 28, 2019

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Comment from Hotel Management

Apr 29, 2019 by MRA

Good Afternoon, Thank you for this feedback about your stay here with us! I will be sure to share this feedback with the engineering team to ensure we get some better signage about the ice machines. Thank you! Michael R. Abraham Front Office Manager

4 out of 5
Very cool, old train station and we enjoyed all of that. Coffee shop was great, if they hadn’t run out of items they had showing as available. The female barista was so sweet and pleasant. The male barista was actually a jerk, rude and annoyed at our being there it seemed.

Posted by on Feb 25, 2019

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Comment from Hotel Management

Feb 28, 2019 by Michael R. Abraham

Good Evening, I want to personally thank you for this feedback. All feedback that we receive is crucial to our continued development. I will be sure to share this feedback with our F&B management team. Michael R. Abraham Front Office Manager

5 out of 5

I'll be back!

Beautiful historic building. Super friendly/ helpful staff. Excellent lounge. Only complaint is it's a but drafty, but that's part and parcel of old buildings. I will definitely be staying here again!

Posted by , from Charleston, SC on Jan 17, 2018

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5 out of 5

Renisaunce

I liked the old feel, but with the updates it was an enjoyable stay! Different venues to eat and drink at, choices are always good, friendly staff, I'll be back

Posted by , from pittsburgh on Aug 25, 2016

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About the Radisson Lackawanna Station Hotel Scranton

Location 138 Jefferson Avenue, Scranton, PA 18503

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a vending machine, and concierge services are also featured at the business-friendly Radisson Lackawanna Station Hotel Scranton. You'll have access to the health club at a partner property. A roundtrip airport shuttle is free (available 24 hours). Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Scranton hotel is smoke free.

  • 1 building
  • 146 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Built in 1908
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Wilkes-Barre, PA (AVP-Scranton Intl.) (14.3 km / 8.9 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Radisson Lackawanna Station Hotel Scranton offers 146 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Scranton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe (surcharge)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

Carmens Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Trax Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the health club or fitness facility without adult supervision. Guests under 18 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Snow tubing nearby
  • Golfing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered at scheduled time 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 17 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per day.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 70 per accommodation, per stay, plus a one-time cleaning fee of USD 10
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 35 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a smoke detector.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay
  • No cribs (infant beds) available
  • Number of children who can stay free - 17

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 30 for adults, USD 15 and USD 30 for children (approximately)
  • Self parking fee: USD 5 per night
  • Pet fee: USD 70 per accommodation, per stay plus USD 10 one-time cleaning fee
  • Refrigerator fee: USD 15.00 per night
  • In-room microwave fee: USD 15.00 per night
  • An in-room safe is available for an additional fee
  • Rollaway bed fee: USD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lackawanna Hotel
  • Lackawanna Radisson
  • Lackawanna Radisson Hotel
  • Radisson Lackawanna
  • Radisson Lackawanna Station
  • Radisson Lackawanna Station Hotel
  • Radisson Lackawanna Station Hotel Scranton
  • Radisson Lackawanna Station Scranton
  • Radisson Scranton
  • Scranton Radisson
  • Radisson Lackawanna Scranton
  • Radisson Lackawanna Station Hotel Scranton Hotel
  • Radisson Lackawanna Station Hotel Scranton Scranton
  • Radisson Lackawanna Station Hotel Scranton Hotel Scranton

You should know

  • Radisson Lackawanna Station Hotel Scranton offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.com/Scranton-Hotels-Radisson-Lackawanna-Station-Hotel-Scranton.h28198-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.