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"I have stayed in multiple fairfield inns. I think this must be a very old one or converted from a comfort inn or something. Just not modern and supe ... " More

By a verified traveler on Mon 10 Aug 2015

Hotel Description

Hotel perfectly located for exploring Scranton

Heart of Scranton

At this Scranton hotel, you'll be within half a mile (1 km) of Viewmont Mall and 3 miles (5 km) of Marywood University. Also, Houdini Museum is within 3 miles (5 km) and University of Scranton is within 6 miles (10 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free continental breakfast and free WiFi. Business travelers can take advantage of the 24-hour business center. Self parking, a snack bar/deli, and a picnic area are also offered.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 81 guestrooms also offer free WiFi and flat-screen TVs. Other amenities include Netflix, coffee/tea makers, and hair dryers.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$96* Per night/room Apr 17 - Apr 18

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Fairfield Inn by Marriott Scranton ratings based on 10 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Fairfield Inn by Marriott Scranton

Everyone (2) Family (2)
1 out of 5
Nobody told me this hotel was under construction. It is in awful shape and not at all worth the price I paid. The rooms smelled like nasty old air freshener, we had to go in a propped open side door to check in (not at all secure), sketchy people were loitering by all the doors, and we had to walk through cigarette smoke and marijuana smoke with our kids at 1030pm to try to check in. I’m horribly disappointed not only with Marriott but also with travelocity for not telling me this hotel was under construction. I would have stayed elsewhere. This hotel was not at all worth what they charged. I would like this remediated.

Posted by on Sep 22, 2019

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Comment from Hotel Management

Nov 21, 2019 by Marty GM

Thank you for taking the time to share your recent experience at the Fairfield Inn Scranton with us. As part of our continued commitment to renew our property décor, we apologize for any inconvenience our recent transformation may have caused. Redefining the hotel, will elevate the guest experience so we can continue to create new memories with valued guests like you. Once again, sorry for any inconvenience this transformation may have caused and we hope to reveal our refreshed hotel with you, whenever your travels bring you back to Dickson City.

2 out of 5
They were under renovation, so sheetrock dust covered everything in the hallways. They had a plastic runner covering the carpet in the hallways. We got one of the rooms that hadn't been updated & you can tell they need to be updated. The cable cut out on us in the middle of a show & we could only want a few different channels & not the one we wanted. Breakfast seemed like it was someone left overs from a conference. There was no coffee, maybe 6 bagels, 5 pieces of bread & the plasticware was all mismatched like they stole them from fast food restaurants & stuck them in a cup for their guest. You had to get your food & then eat in your room, which had 1 desk & 1 chair to sit in.

Posted by on Jun 8, 2019

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Comment from Hotel Management

Jun 9, 2019 by HB

Thank you for your feedback. I apologize for the inconveniences you encountered during our renovation. I have passed your comments on to the appropriate hotel staff so that issues with the breakfast area can be corrected.

2 out of 5
This property is under construction and very dirty. Amenities are not as stated. Everything is closed.

Posted by on May 25, 2019

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Comment from Hotel Management

May 26, 2019 by HB

Thank you for your feedback. I apologize for the construction and for having limited amenities. We are doing our best to get the hotel complete and everything back in order so that we may provide you with the experience you expect from Marriott.

2 out of 5
The pool was out of order, there was only 1 staff person for the whole hotel when checking in so it took longer than expected, the mattress was horribly uncomfortable (the edge was smashed down & it was hard), the floors were dirty in the room, the curtains were dirty.

Posted by , from Ohio on Oct 22, 2018

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Comment from Hotel Management

Oct 22, 2018 by Holly

Thank you for your feedback. I have passed your comments to the proper hotel associates so that these issues can be addressed. I apologize for the experience you had during your stay.

3 out of 5

Not the nicest Fairfield, but ok

Pros: convenient, not too pricey
Cons: Need automatic front door! Ridiculous! Ridiculously small overflowing trash can at coffee station. Need a FULL sized trash can!
I have stayed in multiple fairfield inns. I think this must be a very old one or converted from a comfort inn or something. Just not modern and super clean like others, The front door is not automatic... with all my bags, I have to push the door. Really? There is a coffee stand. There is a tiny trash can (1 foot high) near it with a foot pedal to open the top.. It was totally overflowing. This is ridiculous. How about a full sized trash can or a more modern coffee station. The front desk person is facing right at this. How could it be that they never make the suggestion for a real trash can?

Posted by on Aug 10, 2015

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4 out of 5

Simple, solid value

The room was simple but clean. WiFi signal was strong, and the TV had no irritating "hotel menu" (which means no ppv options though). Included breakfast had waffles, cereals, breads, and microwave breakfast sandwiches. Good overall value. The only negative was the curtains let in too much light around the sides for my taste.

Posted by , from NJ on May 9, 2013

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4 out of 5

Very good Hotel

This is a great hotel. I have stayed here for work several times, and the rooms are always very clean, staff is very friendly, and just overall a good place to stay!

Posted by on Oct 18, 2010

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5 out of 5

Stay Here Often, Always Nice

Very nice hotel with friendly staff and all the amenities you need. Very convenient to anywhere you need to go in the Wilkes-Barre / Scranton area.

Posted by on Jul 7, 2010

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5 out of 5

Wonderful

i have stayed there and it is wonderful. clean and great. keep up the good work your hotel is great!

Posted by on Dec 18, 2008

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1 out of 5

negative

Do not leave anything behind in your room, repeat do not leave anything behind in your room. I left my purse in a room in Scranton, PA., it was found. When I went to retrive it, it was lost between the room and the office. It is still unrelolved. It was our first time at a Fairfied Hotel, BUT IT WILL BE OUR LAST. We would give this hotel a minus 10.

Posted by on Oct 6, 2008

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About the Fairfield Inn by Marriott Scranton

Location 949 Viewmont Drive, Scranton, PA 18519

Property Features

There's a snack bar/deli on site. Free breakfast is available. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. The business-friendly Fairfield Inn by Marriott Scranton also features barbecue grills, a picnic area, and coffee/tea in a common area. Parking is available for a fee. This Scranton hotel is smoke free.

  • 81 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Barre, PA (AVP-Scranton Intl. Airport (AVP) (22.4 km / 13.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Fairfield Inn by Marriott Scranton offers 81 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Microwaves and refrigerators can be requested.

  • Deep soaking tub
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Netflix
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairfield Inn Marriott Hotel Scranton
  • Fairfield Inn Marriott Scranton
  • Fairfield Inn Scranton
  • Scranton Fairfield Inn
  • Fairfield Inn Marriott Scranton Hotel
  • Fairfield By Marriott Scranton
  • Fairfield Inn Dickson City
  • Scranton Fairfield Hotel Dickson City
  • Fairfield Inn by Marriott Scranton Hotel
  • Fairfield Inn by Marriott Scranton Scranton
  • Fairfield Inn by Marriott Scranton Hotel Scranton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.