2/10 Terrible
Stacey
Feb 2, 2026
Hello,
Our stay at Sweetwater was great until we were awakened in the middle of the night freezing because the heat stopped working. The temperature became very uncomfortable, and we were unable to stay warm in the room.
Although a maintenance worker did come to fix the issue, it still took a couple of hours for the heat to start working again. During that time, we had to sit in our vehicle to warm up, which was very inconvenient and unpleasant.
We also went swimming the night before, and waking up in such cold conditions caused us to feel sick afterward, which made the situation even worse.
Because of this experience, I feel that a discount or partial refund would be appropriate. We otherwise enjoyed our stay, but this situation greatly impacted our comfort.
Thank you for your time and understanding. I look forward to your response.
Sincerely,
Stacey Thomas
Stacey
Stayed 2 nights in Jan 2026































