Book a hotel near Alwun House, Downtown Phoenix

"The 1st night I arrived (after my flight was delayed 4 hours), I was informed by the front desk staff member that the hotel didn’t have a room for me allegedly due to flooding. She gave me a letter to give to the manager at the AC Hotel so I could stay at the AC Hotel for the 1st night. When I arrived at the AC Hotel I saw a stack of letters like the one I received. I get the impression that they overbooked the hotel. "

"The cost of parking was a little of an inconvenience but also understandable because it’s in downtown phoenix "

"Staff were very helpful. Pool and bar are very nice. The downtown location was perfect for us. We recommend this hotel. We will book there again in the future."

"There is no reason for anyone to stay here. When we arrived the staff at the desk were not helpful at all when I inquired about parking. All I wanted to know was there a lot she could recommend….the response was “the city of Phoenix has parking”. I asked again if she could recommend a nearby lot then she tells me there is one right behind their building. She seemed annoyed from the beginning. Our room was dirty. There was a crusty spot on the floor, stains on the bed as well as a lot of hair stuck to the sheets and pillows. The ceiling fan had so much dust on the blades that it was actually formed on both sides. The shower water kept going from warm to scalding hot. We literally stayed for 2 hours then left and got a room at the Hilton across the street. This place is not “boutique” it’s rundown and not maintained properly."

"Everything, I mean like everything was top notch!"

"The hotel was awesome. Great location, staff and amenities. The apartment was great. It was large with 2 bedrooms, 2 dressing room/walk-in closets and full baths. The kitchen area and appliances were perfect. The only complaint about the room (at least this room 604) was the lack of room-darkening blinds. The bedroom windows faced East, so the morning sun came right into the bedrooms. There are blinds, they just let the sunlight through. We would definitely stay here again."