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4.4 out of 5

"Clean, convenient and walking distance to the Financial Theater. The restaurant bar needs more staff, but overall was fine. " More

By a verified traveler on Wed 02 Nov 2022

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Hotel Description

3-star hotel near Phoenix Convention Center

Downtown Phoenix stay

A stay at this Downtown Phoenix hotel places you within half a mile (1 km) of Phoenix Convention Center and 2 miles (3 km) of Chase Field. Orpheum Theatre and CityScape are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Free buffet breakfast is served.

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max
$240* Per night/room Mar 5 - Mar 6

Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed with Sofa bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed with Sofa bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hyatt Place Phoenix / Downtown ratings based on 12 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Phoenix / Downtown

Everyone (3) Couples (2) Family (4)
5 out of 5
convience

Posted by on Dec 28, 2022

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Comment from Hotel Management

Dec 29, 2022 by Carrie, FOM

Thank you for staying with us. We look forward to seeing you on your next visit.

5 out of 5
Clean, convenient and walking distance to the Financial Theater. The restaurant bar needs more staff, but overall was fine.

Posted by , from Oro Valley on Nov 2, 2022

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Comment from Hotel Management

Nov 3, 2022 by Carrie, FOM

Thank you for staying with us. We look forward to seeing you on your next visit.

4 out of 5
The hotel was clean, modern, and open. Staff was friendly and helpful.

Posted by on Apr 4, 2022

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Comment from Hotel Management

Sep 17, 2022 by Joe

Thank you for staying with us. We look forward to seeing you on your next visit.

5 out of 5
Very nice hotel

Posted by on Mar 17, 2022

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Comment from Hotel Management

Sep 7, 2022 by Joe

Thank you for staying with us. We look forward to seeing you on your next visit.

3 out of 5
It needs to be in bold that you have to pay to park and hike to the hotel with your bags or be forced to use valet. We purchased this hotel specifically to park and walk to a concert. It negated the entire reasoning when we found out we had to pay to park at a hotel. Most hotels come standard with parking. Also the refrigerator was barely working and coffee machine overflowed :( - the staff was nice but had to get ice from bar - one of coffee cups was dirty as well

Posted by on Mar 15, 2022

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Comment from Hotel Management

May 3, 2022 by Joe

Thank you for taking the time to write a review let us know what happened. We take every guest challenge as a way to seek improvement. I'm sorry to hear you didn't get the same great wonderful experience that most of our hotel guests receive, but please come back soon for another visit so we can provide a glowing experience!

2 out of 5
Check in was good and room was clean. Free breakfast was a disaster. No food at 8:45, super dirty area to serve yourself. Understaffed and will not return.

Posted by on Mar 13, 2022

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Comment from Hotel Management

Mar 14, 2022 by Chloe

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thank you for bringing this to our attention.

5 out of 5
Great hotel and even better staff. The breakfast was great and Dwyane made it even better every morning. Will definitely be staying here again no real complaints at all.

Posted by on Mar 6, 2022

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Comment from Hotel Management

Mar 7, 2022 by Chloe

Thank you for your feedback, we hope to host you again in the future.

5 out of 5
Great stay, staff was very friendly, property very clean, room was the perfect size, comfortable bed, nice shower with glass doors. I recommend to anyone staying downtown. Thank you.

Posted by on Feb 27, 2022

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Comment from Hotel Management

Mar 4, 2022 by Chloe

Thank you for your feedback, we hope to host you again in the future.

5 out of 5
Great room, great staff. All around an excellent stay!

Posted by on Jan 24, 2022

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Comment from Hotel Management

Jan 25, 2022 by Nicole

Thank you for your positive feedback! We hope to host you again in the future.

5 out of 5
The hotel was nice. Our room had modern-contempory feel to it. Everything seemed new or updated and was very clean. Nice walking distance to the Federal theater and the Orpheum theater. Also the light rail goes by there. It is only a 10 minute drive from the airport.

Posted by on Dec 16, 2021

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Comment from Hotel Management

Dec 23, 2021 by Nicole

We are delighted to hear that you enjoyed your stay with us. Thank you for feedback, we hope to host you again.

About the Hyatt Place Phoenix / Downtown

Location 150 W ADAMS ST, Phoenix, AZ 85007

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A business center, a meeting room, and coworking spaces are available. Event space at this hotel measures 6348 square feet (590 square meters) and includes conference space. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hyatt Place Phoenix / Downtown. For a fee, parking is available. This 3-star Phoenix hotel is smoke free.

  • 238 guestrooms or units
  • 6348 sq ft of conference space
  • 590 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Metro station: Jefferson Street - 1st Ave Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Place Phoenix / Downtown offers 238 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Housekeeping is provided daily.

  • Flat-screen television
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)

Food & Drink

Guests are served free buffet breakfast on weekdays.

Adams Table - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Breakfast Bar - This café serves breakfast only. Open daily.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 1:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room
  • An off-leash area is available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place and masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 30 per night
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Phoenix Phoenix
  • Hyatt Place Phoenix downtown
  • Hyatt Place Phoenix / Downtown Hotel
  • Hyatt Place Phoenix / Downtown PHOENIX
  • Hyatt Place Phoenix / Downtown Hotel PHOENIX
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.