"Who would have thought that there would be such a cool historic hotel in downtown Phoenix! The hotel still has the elegant feel of its era with a v ... " More

By a verified traveler on Mon 13 Mar 2017

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Hotel Description

Hotel San Carlos - Downtown Convention Center puts you in the heart of Phoenix, within just a 10-minute stroll of popular attractions like Phoenix Convention Center and Venues and Talking Stick Resort Arena. Highlights at this historic hotel include an outdoor swimming pool and in-room free WiFi.

You can enjoy cable TV, coffee/tea makers, and ceiling fans, featured in all 129 rooms. Hair dryers, phones, and irons/ironing boards are also available.

Seamus McCaffrey's serves Irish cuisine and is open for lunch and dinner. 1300 square feet (121 square meters) of event facilities include 2 meeting rooms and conference space, and other business amenities include a business center. Other amenities include free WiFi in public areas and a 24-hour fitness center.

This 3-star Downtown Phoenix hotel is 0.9 km (0.6 mi) from Chase Field and 2.5 km (1.6 mi) from Arizona State Capitol.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$102 per night

Double Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel San Carlos - Downtown Convention Center ratings based on 25 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0
4 out of 5

Great Historic Hotel in Downtown Phoenix!

Pros: Location-Location and History-History!!
Cons: I really can't think of anything..................
Location: If you Googled the hotel's location you would see how close to sports arenas, concert halls and fabulous food would be a mere a block or two away!
Who would have thought that there would be such a cool historic hotel in downtown Phoenix! The hotel still has the elegant feel of its era with a very classy lobby. The rooms are nice and substantial., nothing fancy. But the location to everything on the center of Phoenix is really incredible and only one block from the light rail!! I will definitely go back to the San Carlos Hotel..................Thank you for a charming weekend!

Posted by on Mar 13, 2017

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Comment from Hotel Management

Mar 20, 2017 by David L. (Front Desk)

Thank you for your four-star review! We are glad you enjoyed your stay. Glad to hear you liked the classy lobby and the elegant feel of the building. Happy to hear you liked the location of the building, where everything important downtown is within a 10 minute walk! The light-rail is so convenient!

5 out of 5

Great location for downtown activities

Went to a concert at the Talking Stick Resort Arena and it was ideal walking distance. Staff are great, vintage hotel for those who are into the historical scene.

Posted by , from A. on Mar 6, 2017

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Comment from Hotel Management

Mar 11, 2017 by David L. (Front Desk)

Edward, Thank you for your five-star review! We are glad you liked the location and the staff. We appreciate your business and are happy to have had you as our guest! -David L. (Front Desk)

3 out of 5

Noisy and a bit creepy

I booked this room and found out later it was haunted. I would have liked to have cancelled but no refundable. In the end no problems there. It was fine. However very noisy. People in halls loud late. People in next room very loud until 4am.

Posted by , from san diego on Jan 18, 2016

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Comment from Hotel Management

Feb 19, 2016 by Angela

Our hotel is actually not haunted. It's the history of the hotel. We are sorry that you're stay was not as quiet. Thank you, Angela

1 out of 5

Run Down Scary Hotel

Pros: When I left
Cons: everything
Run, down, scary hotel, I was scared for my life couldn't sleep on the rock hard bed. My keys wouldn't work after I left the room, their key machine broke so I had to wait while they fixed it. Very small, very old scary elevator. Bathroom so small, toilet stopped up, sink stopped up. Freezing room, no thermostat, old radiator in the room, I slept in my coat for warmth. When I went to leave the first night a young man said I will be owing $50 just to cancel even though I was already paid in full. And when I went to leave the next day because I felt in danger, the women in front of me was checking out for the same reasons a day early, I witnessed a fight she had with the front desk.

Posted by on Nov 10, 2015

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2 out of 5

A Disappointing Experience

Pros: Great desk staff!
Location: Located in downtown Phoenix so access to restaurants and sporting events is within walking distance.
I checked into the San Carlos having heard it was an old and charming downtown hotel. Well charm only goes so far. I am not too picky, but I do have expectations. The public spaces were nice, and the elevator did have some dated charm, but the room was a disappointment. The room was old and did not look refurbished as claimed. The door to the hallway was so ill fitted that at night the light coming in was useful as a nightlight. Of course this also let the outside noises in which led to not much sleep since the hotel pool was located on the same floor and people were noisily going to the pool after 11pm. The hotel ice machine was also located on the same floor and I could hear the ice falling and people filling up on ice all night. The biggest disappointment was the bathroom. It was clean but very, very small. It could not have been more than 30 inches wide. Taking a shower was a tight fit and the wash basin was very low for a average sized person. The front desk staff were very nice and friendly and efficient. But I cannot give this a good review on the basis of the room.

Posted by on Sep 14, 2015

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2 out of 5

Strange Place...

Pros: - Loved the history. - Great location. - Spacious workout area. - Nice rooftop pool.
Cons: - Stuffy central air that can be controlled individually. This made it really difficult to sleep. - Shower drainage. - Pillows. - Smell.
Location: Loved the location, great for concerts, etc. Awesome deluxe burger joint called, "The Counter" is around the block. Public transportation is there.
The Bad: - Stuffy central air that can be controlled individually. This made it really difficult to sleep. - Shower wouldn't drain, leaving you to shower in the standing sudsy/dirty water in the tub. - Walls are "paper thin," yes you can hear everything your neighbor's do and say and they can hear you. - Pillows were terrible, as if they were designed to keep you up and give you neck aches the following day. - Staff seemed like they were disinterested and there only to collect a paycheck and not really interested in helping guests. - Super cheesy decor in parts of the hotel. You have to see it for yourself. The Good: - Loved the history. - Great location. - Spacious workout area. - Nice rooftop pool. Walk-Away-Impression: - This place reminded me of the movie Ghost Busters. Although I wouldn't recommend it, I can actually say I enjoyed the stay; there's something cool about old places like that and I'm glad I stayed...just probably won't go back.

Posted by on Sep 12, 2015

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4 out of 5

Character has a price

Loved the hotel, neighborhood, personality, staff, and classic personality of an old dame hotel. But it meant some inconveniences like thin walls and a narrow bathroom that I had to leave to towel off after the shower. Great Irish pub next door, great location, extremely helpful and friendly staff.

Posted by , from boston, MA on May 5, 2015

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3 out of 5
Pros: Not much
Cons: Update
Location: Walking distance to ASU downtown campus, convention center,comedy club,civic center.
First night was awful. Small bed,room right next to the 100 year old very noisy elevator,paper thin walls so could hear personal conversations. They gave us a different room for the duration which was a bit quieter but could still hear the people in the next room,the street noise. The water fluctuated so much you were afraid you might be scalded.

Posted by , from pella iowa on Mar 31, 2015

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5 out of 5

Historic hotel with all the modern conveniences.

A terrific period hotel with lots of character. Inevitably, interior is a little aged, but very fresh, comfortable beds and linens. WiFi works perfectly throughout. Staff are helpful and welcoming. Location for downtown could not be better. Everything seems to be within 2 or 3 short blocks. I would take this over a generic "modern" hotel any time. Only down side is that it does not have its own food service. But you only have to go a few feet out the door for lots of options.

Posted by on Mar 30, 2015

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5 out of 5

Great Dowtown PHX hotel

Pros: Close restaurants, Free Internet, Quiet
Hotel san carlos is a great old hotel in downtown Phoenix. The armosphere alone is worth the money. it's located nearby some great restaurants and more importantly, walking distance to the ballpark!

Posted by , from Flagstaff, AZ on Feb 4, 2011

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About the Hotel San Carlos - Downtown Convention Center

Location 202 N Central Ave, Phoenix, AZ 85004

Property Features

Hotel San Carlos - Downtown Convention Center offers its guests an outdoor pool and a 24-hour fitness center. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 1300 square feet (121 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Hotel San Carlos - Downtown Convention Center. This 3-star Phoenix hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 7 levels
  • 2 conference rooms
  • 1300 sq ft of conference space
  • 121 sq m of conference space
  • Built in 1928
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Phoenix, AZ (PHX-Sky Harbor Intl.) (11.3 km / 7 mi)
  • Metro station: Van Buren - 1st Ave Station (0.2 km / 0.1 mi)

Room Amenities

Hotel San Carlos - Downtown Convention Center offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include showers and complimentary toiletries. This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Seamus McCaffrey's - This pub specializes in Irish cuisine and serves lunch and dinner. Open daily.

Nearby Activities

On a third-floor sundeck with cushioned chairs and lounges, a 33-by-20-foot heated freeform pool provides year-round swimming. Potted plants and globe streetlights grace the deck.

The Ghost Lounge features dinner and a haunted mansion show on Friday and Saturday night (upon request and subject to availability). On Monday nights, the Ghost Lounge offers swing dancing.

Hotel San Carlos - Downtown Convention Center offers a discount day-pass at a 24-hour health club across the street that includes an indoor swimming pool, racquetball and squash courts, outdoor tennis courts, and exercise classes such as spinning, yoga, and aerobics.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available

Hotel Names

  • Hotel San Carlos Convention Center
  • Hotel San Carlos Downtown Convention Center
  • San Carlos Convention Center
  • San Carlos Downtown Convention Center
  • Hotel San Carlos Downtown Convention Center Phoenix
  • San Carlos Downtown Convention Center Phoenix

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations