Travelocity Verified Review
"Our rooms were not ready when we arrived. They were overbooked, and told us one of our rooms was going to be changed due to availability. Which would mean not enough beds for my family. After I pleaded with them to find a room big enough, they accommodated us. The pool, breakfast, and workout facilities were all not available due to Covid. The rooms smelled like smoke and marijuana. The bathrooms had all kinds of disgusting stains. And worst of all, I was charged over $100 for something that they somehow can’t explain. Without any willingness to make it right. I’ve never had a more terrible experience at a hotel. Don’t stay here!"
A verified traveler stayed at Extended Stay America Phoenix - Chandler - E. Chandler Blvd.