Book Hotels in Addison, Texas

"We enjoyed our stay"

"Nice"

"Aesthetically, the hotel was beautiful-very warm and inviting. The staff was wonderful. The front desk clerk, Tony, really made our stay great. He manned the entire hotel by himself over the weekend, which was extremely busy. He stayed calm and collected and made sure everyone was well taken care of the whole weekend. "

"Everything was great they came threw at the last minute because I had a bad experience at another hotel."

"There was an extremely noisy group of young adults on both sides of me, when I called the front desk around midnight to complain and ask that they call to ask the group to quiet down I got no answer in fact, the line stayed busy although I repeatedly redialed. "

"There was feces on the sheets. The linens were not changed in all 3 beds there were ants crawling on the bed sheets and stains on the bed. I woke up the next morning to my nephew sleeping on the couch. I asked him what happened and he said the sheets were dirty and there were ants on the bed. So I went to look and the linens had not been changed, there were visible stains, and there were bugs. The couch wasn't any better, given that there were stains and he couldn't extend the futon because it was broken. I spoke to an employee and they let me know this issue has continuously come up. I spoke to Mrs. Childress she contacted me once with false promises and I never spoke to her again. Also I couldn’t check in for 3 hours because they were supposedly cleaning the room throughly because of COVID. I booked a 2 bedroom suite. "