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HYATT house Dallas/Addison

3-star property
4900 Edwin Lewis Dr, Addison, TX 1-855-201-7819
4.3 out of 5
Excellent!
See all 18 travelocity Reviews

"Good and clean, excellent customer service " More

By a verified traveler on Mon 14 Mar 2022

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Hotel Description

3-star aparthotel near Galleria Dallas

In shopping district

At this Addison aparthotel, you'll be within half a mile (1 km) of Addison Circle Park and 3 miles (5 km) of Galleria Dallas. The Shops at Legacy and Legacy West are within 9 miles (15 km).

Free area shuttle

This aparthotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like a free area shuttle.

Free Internet, kitchens

The 132 apartments feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, free wired Internet, and flat-screen TVs with satellite channels.

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max
$114* Per night/room May 30 - May 31

Suite, 1 Bedroom, Accessible, Bathtub

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, Multiple Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 6 Max

HYATT house Dallas/Addison ratings based on 18 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for HYATT house Dallas/Addison

Everyone (6) Family (1)
4 out of 5
Good and clean, excellent customer service

Posted by on Mar 14, 2022

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Comment from Hotel Management

Mar 20, 2022 by Hyatt House

Thank you! We're glad you enjoyed your stay with us!

5 out of 5
The grounds are great for walking my pet Maltese, very friendly with poop stations. The breakfast and the pool access during December was awesome!

Posted by , from Seattle on Dec 25, 2021

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Comment from Hotel Management

Dec 25, 2021 by Hyatt House

Thank you! We're glad you enjoyed your stay with us!

5 out of 5

Great stay with tons of room and great amenities!

We will definitely bring our kids next time we come and stay at the Hyatt. Rooms are very spacious, clean and the amenities are wonderful. Thanks Travelocity for another great stay!

Posted by , from texas on Feb 12, 2018

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2 out of 5

House Keeping sucks

Pros: Breakfast was good. Tim the front desk person was good, but couldn't get housekeeping to do their job.
Cons: Housekeeping is a problem. They stand out in from of the rooms chatting, and never get anything done. That's a management problem.
Location: Location is good.
This is the 2nd time I have stayed there. And both times after the first of a two day stay, they didn't clean the room. I asked the front desk 5 times and my wife twice to do something. Never happened. This is pattern and leaves a bad taste in your mouth, There are so many choices in Dallas, i would stay away from this place.

Posted by , from Los Angeles on Feb 4, 2018

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5 out of 5

A night Away!

Pros: Its easy to get to, easy check-in; Nice to have a drink from their lobby bar and breakfast is always delicious
Cons: Rooms are being remodeled. I liked the makeup mirror the rooms used to have. LOVE the new shades, carpet and bedding. The coffee maker did not work
Location: Within walking distance to dining. shopping is nearby also
We love the convenience of this hotel. Its close to all appointments and night life. Quiet and confortable.

Posted by , from dallas on Feb 2, 2018

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Comment from Hotel Management

Feb 13, 2018 by Front Office Manager

Thank you for your survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

5 out of 5

great hotel for the price

Pros: see above
Cons: better noise reduction
Location: close to where my son lives, which is why we chose that location
the suite was more room than we needed but very nice. Bed was comfortable and I slept the best of any time in a new hotel. The breakfast was ample. Only complaint were the people above us started making noise at 5 a.m.

Posted by on Jan 25, 2017

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Comment from Hotel Management

Jan 31, 2017 by Sarah

Dear Guest, We really appreciate your feedback about your recent stay at Hyatt House Addison. We are so glad that you liked our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. Thank you, Sarah Hannon

3 out of 5

Bongo Drums in the kitchen sink drain Room 721.

Pros:
Cons:
Location:
Weds. afternoon 9/14/2016 Noticed intermittent sound of bongo drums in kitchen area. Assumed to be neighbor upstairs or next door. Walked around to verify but a/c noises were too loud to hear anything else. Thurs. morning 9/15/2016 Notified front desk manager Tom about the problem. He was perplexed and got out a room diagram. He suspected it would be the room above, 731. Thurs. afternoon. I went upstairs and knocked on door of room 731. Discussed noise we were hearing downstairs and she denied having any bongo drums or the like. Friday morning 9/16/2016 I complained to the desk manager Russell and he referred me to Gabriella who was very pleasant to work with. She made an entry for mtnce. to come up and check. Friday afternoon. I observed that the bongo drum noise started when the a/c came on and stopped when the a/c stopped so I reasoned that it was a problem in the a/c overhead in the kitchen area. I informed the front desk. Saturday morning 9/17/2016 I discovered that the noise was coming from the sink drain. When the a/c starts, the air pressure in the room increases to the point to where it goes down the sink drain. I verified with inserting the drain plug and informed the front desk and to cancel the work order. The mtnce. man came up with a new drain stopper and I told him that that wouldn't be necessary. Four days and Four nights of noise disturbance. No more room to type!

Posted by on Sep 19, 2016

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5 out of 5

Valentines GetAway

Pros: Free breakfast, Close restaurants, Quiet, very clean, very "at home" feeling, great price
The hotel felt very comforting and welcoming, and for the price it was unbelievable! We only stayed one night but I would stay for a longer duration here if our plans required it. The room was very clean and modern and the "apartment" feel made us both feel at home. There were no noises or disruptions at any point. I highly recommend it.

Posted by , from Texas, USA on Feb 21, 2012

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5 out of 5

This hotel was a home away from home

Pros: Close restaurants, Free Internet, Quiet
The room we stayed in was a 2 room trio. It had a master bedroom with it's own private bath. The 2nd bedroom had 2 queen beds and it's own private bath. The rooms are clean and the kitchen has all the appliances you would expect as if it were your own home. Definitely would recommend to anyone staying in the Dallas/Ft. Worth area.

Posted by , from Texarkana, TX on Feb 7, 2011

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5 out of 5

Comfortable stay for a reasonable price

The suite was spacious, comfortable, and clean, the complimentary breakfast was a hot breakfast with lots of choices, and the outdoor patio was great for relaxing. We did hear someone playing basketball at midnight which woke us up, but it stopped after we called the front desk to complain.

Posted by on May 28, 2009

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About the HYATT house Dallas/Addison

Location 4900 Edwin Lewis Dr, Addison, TX 75001

Renovations + Closures

The following facilities or services will be unavailable from September 1 2021 to June 1 2022 (dates subject to change):

  • Dining venue(s)

Property Features

As a guest of HYATT house Dallas/Addison, you'll find an outdoor pool, an outdoor tennis court, a spa tub, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on select days. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this aparthotel measures 1324 square feet (123 square meters). Barbecue grills, multilingual staff, and a garden are also featured at the business-friendly HYATT house Dallas/Addison. A free area shuttle within 3 mi is available. For a fee, parking is available. This 3-star Addison aparthotel is smoke free.

  • 132 guestrooms or units
  • 3 levels
  • 5 buildings
  • 1324 sq ft of conference space
  • 123 sq m of conference space
  • Built in 1996
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Outdoor tennis courts - 1
  • Kitchen
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Free area shuttle within 3 mi
  • Parking: Self parking available for a surcharge

Room Amenities

HYATT house Dallas/Addison offers 132 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and video-game consoles. Accommodations have separate living rooms and are furnished with double sofa beds. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers. This Addison aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchen
  • Dining room
  • Living room
  • Pillowtop beds
  • Pull-out sofa bed
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

The aparthotel hosts a free manager's reception on select days.

HYATT house Dallas/Addison has a restaurant on site.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Basketball on site
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Eurocard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 0.62 per accommodation, per night
  • Destination fee: USD 0.62

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 8 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HYATT house Dallas/Addison
  • HYATT house Dallas/Addison Addison
  • HYATT house Dallas/Addison Aparthotel
  • HYATT house Dallas/Addison Aparthotel Addison
  • Addison Hyatt
  • Addison Summerfield Suites
  • Hyatt Addison
  • Hyatt Summerfield Suites Addison
  • Hyatt Summerfield Suites Dallas / Addison Hotel Addison
  • Summerfield Suites Addison
  • HYATT house DallasAdson Adson
  • Addison Hyatt
  • Hyatt Addison
  • Hyatt Summerfield Suites Addison
  • Hyatt House Dallas Addison
  • HYATT house Dallas/Addison Addison
  • HYATT house Dallas/Addison Aparthotel
  • HYATT house Dallas/Addison Aparthotel Addison

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.