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4.3 out of 5

"Great Hotel and staff " More

By a verified traveler on Fri 23 Apr 2021

Hotel Description

4-star golf hotel near Bear Creek Golf Club, connected to the airport

Near the airport

At this Dallas hotel, you'll be within 6 miles (10 km) of Bear Creek Golf Club and 9 miles (15 km) of C.R. Smith Aviation Museum. Also within 9 miles (15 km) are Grapevine Mills Mall and SEA LIFE Grapevine Aquarium.

Multiple dining options

This smoke-free hotel includes 3 restaurants, an outdoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the 74 conference rooms, 24-hour business center, and free airport shuttle. Relax with a drink at the bar/lounge and enjoy perks like free WiFi.

Free WiFi, comfy beds

The 811 soundproofed guestrooms offer free WiFi and comfy beds. Other amenities include balconies, refrigerators, and flat-screen TVs with cable channels.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$149* Per night/room Aug 28 - Aug 29

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, Accessible (SHOWER)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (SHOWER)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hyatt Regency DFW ratings based on 55 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency DFW

Everyone (40) Couples (2) Family (13)
5 out of 5

Posted by on Jun 15, 2021

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Comment from Hotel Management

Jun 28, 2021 by Julie

Thank you for your review and look forward to having you as our guest soon.

1 out of 5
waited for shuttle for 50 minutes at 2 am. was eventually told we could wait until 3 am for the hotels shuttle pickup. paid for a taxi to go .5 mile and arrived at hotel at 2:45 am and was told rooms were oversold and we would be shuttled to another hotel 30 minutes away. overall not a great experience.

Posted by on Jun 8, 2021

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Comment from Hotel Management

Jun 9, 2021 by Alicia

We are so sorry for this experience. This situation was unexpected for the hotel and we hate how many guests if effected.

5 out of 5

Posted by on Jun 2, 2021

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Comment from Hotel Management

Jun 16, 2021 by Julie

Many thanks for your positive review! We appreciate your feedback and look forward to serving you again soon.

5 out of 5

Posted by on May 27, 2021

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Comment from Hotel Management

Jun 9, 2021 by Alicia

Thank you for staying with us. We appreciate your feedback!

5 out of 5

Posted by on May 23, 2021

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Comment from Hotel Management

Jun 9, 2021 by Alicia

Thank you for staying with us. We appreciate your feedback!

5 out of 5
Great Hotel and staff

Posted by on Apr 23, 2021

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Comment from Hotel Management

Apr 23, 2021 by Alicia S

Thank you for staying with us! We appreciate the feedback.

5 out of 5

Posted by on Apr 11, 2021

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Comment from Hotel Management

Apr 22, 2021 by Alicia S

Thank you for staying with us! We appreciate your feedback.

4 out of 5

Posted by on Mar 15, 2021

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Comment from Hotel Management

Mar 25, 2021 by A.M

Thank you for staying with us! We appreciate your feedback.

4 out of 5

Posted by on Feb 20, 2021

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Comment from Hotel Management

Mar 2, 2021 by Eric

Thank you for your review! We hope to have another opportunity to care for you should your travels bring you back through DFW and hopefully we can exceed your expectations.

5 out of 5

Posted by on Jan 1, 2021

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Comment from Hotel Management

Jan 2, 2021 by Eric

Thank you for the great review! We hope to see you again sometime!

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

Property Features

Hyatt Regency DFW offers its guests an outdoor pool and a 24-hour fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 22000 square feet (2044 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Hyatt Regency DFW. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available. This 4-star Dallas hotel is smoke free.

  • 811 guestrooms or units
  • 14 levels
  • 3 dining venues
  • 22000 sq ft of conference space
  • 2044 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Dallas-Fort Worth International Airport (DFW) (3.5 km / 2.2 mi)
  • Property shuttles: Free airport shuttle; area shuttle
  • Parking: Valet parking, self parking, and extended parking available for a surcharge

Room Amenities

Hyatt Regency DFW offers 811 accommodations with safes and bathrobes. Rooms open to balconies. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony
  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 5:00 AM to 11:00 AM.

Jacobs Spring Grille - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Jett's Coffee BAr - Onsite coffee shop. Open daily.

ACES - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For more details, please contact the property using the information on the booking confirmation.

Guests driving to the property should contact this property in advance.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Weight limit: 50 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9.00 and USD 20 per person (approximately)
  • Self parking fee: USD 12.00 per night
  • Valet parking fee: USD 21.00 per day (in/out privileges)
  • Extended parking fee: USD 24 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DFW Hyatt
  • DFW Hyatt Regency
  • DFW Regency
  • Hyatt DFW
  • Hyatt DFW Regency
  • Hyatt Regency DFW
  • Hyatt Regency Hotel DFW
  • Regency DFW
  • Regency Hyatt DFW
  • Hyatt Dallas
  • Hyatt Regency Dallas
  • Hyatt Regency Dfw Hotel Dallas
  • Hyatt Regency DFW Hotel
  • Hyatt Regency DFW Hotel
  • Hyatt Regency DFW Dallas
  • Hyatt Regency DFW Hotel Dallas

You should know

  • Hyatt Regency DFW offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.