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4.2 out of 5

"Because of Covid all amenities were closed. It was not the fault of the hotel. " More

By a verified traveler on Sun 04 Oct 2020

Hotel Description

4-star hotel near Addison Circle Park

In shopping district

At this Addison hotel, you'll be within half a mile (1 km) of Addison Circle Park and 3 miles (5 km) of Galleria Dallas. Cavanaugh Flight Museum is within 3 miles (5 km) and Ford Center at The Star is within 12 miles (20 km).

Free area shuttle

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 29 conference rooms, business center, and valet parking. Enjoy the 24-hour fitness center and perks like free WiFi and a free area shuttle.

Free WiFi, cable TV

The 528 soundproofed guestrooms offer free WiFi and 24-hour room service. TVs come with cable channels, and other amenities include coffee/tea makers and hair dryers.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$96* Per night/room Sep 18 - Sep 19

Guest room, 2 Queens

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Guest room, 2 Queens, High Floor

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Guest room, 1 King, High Floor

Bed Count 1 King Bed Maximum Occupancy 3 Max

Guest room, 2 Queens, Concierge Level

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Guest room,1 King, Concierge Level

Bed Count 1 King Bed Maximum Occupancy 3 Max

Renaissance Dallas Addison Hotel ratings based on 52 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Renaissance Dallas Addison Hotel

Everyone (5) Couples (1) Family (5)
4 out of 5
Very nice

Posted by on May 30, 2021

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Comment from Hotel Management

May 31, 2021 by Francie

Dear Anonymous, Thank you for your rating of 4 out of 5 at the Renaissance Dallas Addison Hotel. We look forward to welcoming you back!

4 out of 5
Because of Covid all amenities were closed. It was not the fault of the hotel.

Posted by , from Rosewood, Tx on Oct 4, 2020

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Comment from Hotel Management

Oct 4, 2020 by Sabrina

Thank you Peggy!! We truly appreciate your understanding and we certainly hope that you visit us again. Hopefully with less restrictions and many new and wonderful improvements to our hotel. Again thank you and safe travels always!

5 out of 5
Was way better than expected. Easily the best hotel ive stayed at.

Posted by on Sep 6, 2020

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Comment from Hotel Management

Sep 8, 2020 by Renaissance Addison

Thank you for your feedback. We look forward to seeing you again in the near future

5 out of 5
Best hotel I ever been to the staff was very friendly

Posted by on Jan 30, 2020

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Comment from Hotel Management

Jan 30, 2020 by General Manager

Thank you for staying with us. We are thrilled you were able to experience our staff and services. We look forward to seeing you again on your next visit to the area.

4 out of 5
Nice Hotel. The rooms are being updated. They are in need. Overall I highly recommend.

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 5, 2020 by General Manager

Dear Guest, thank you for staying at the Renaissance Dallas Addison Hotel and for your nice rating. We are glad we met most of your expectations and that you had a pleasant time with us. Thank you again for recommending us, and we look forward to serving you soon. Brian Short, General Manager

5 out of 5
The staff was excellent. The parking rates were really high considering the price of hotel per night

Posted by on Jun 23, 2019

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Comment from Hotel Management

Jun 24, 2019 by General Manager

Dear Guest, thank you for taking the time to share about your stay at Renaissance Dallas Addison Hotel. We are glad you had a pleasant time here and that you were impressed with our friendly service. It was a pleasure having you as our guest, and we look forward to seeing you soon. Brian Short, General Manager

5 out of 5
It was very beautiful. The staff was friendly and the atmosphere was breathtaking

Posted by on May 19, 2019

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Comment from Hotel Management

May 20, 2019 by General Manager

Dear Guest, Thank you for sharing your experience with us. We want to thank you for staying with us and we hope to serve you again in the near future.

5 out of 5

Posted by on May 15, 2019

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Comment from Hotel Management

May 15, 2019 by RenAddison

Dear Guest, We are delighted you had a great experience! Thank you for choosing to stay with us and we look forwarded to seeing you again in the near future. Brian Short General Manager

3 out of 5

Showing its age

any time there is an event here, plan to pay $10 to park Restraunt was closed on a Saturday night ??? Ate in the bar, $100 dinner, frozen chicken with BBQ sauce??? Rooms could use an update

Posted by on Sep 13, 2016

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4 out of 5

It was one of the best!

Cons: It would've been very nice to have a microwave in the room or in the hotel available for guest.
Location: Location was just write.Addison was terrific.And in the center of all other areas.
I enjoyed the hotel.Everything was great staff,cleanliness,and more.....

Posted by on Jul 30, 2015

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About the Renaissance Dallas Addison Hotel

Location 15201 Dallas Pkwy, Addison, TX 75001

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Renaissance Dallas Addison Hotel offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 115000 square feet (10684 square meters) and includes a conference center. Spa services, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Renaissance Dallas Addison Hotel. A free area shuttle within 3 miles is available. For a fee, parking is available. This 4-star Addison hotel is smoke free.

  • 1 building
  • 528 guestrooms or units
  • 15 levels
  • 115000 sq ft of conference space
  • 10684 sq m of conference space
  • Built in 1985
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Free parking nearby

Transport

  • Property shuttles: Free area shuttle within 3 miles
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Renaissance Dallas Addison Hotel offers 528 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Addison hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Noell JCT. - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Noell JCT. Lounge - This lobby lounge specializes in American cuisine. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Rock climbing nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages and Swedish massages.

  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 2
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 23.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 11.95 per day (rates may vary)
  • Self parking fee: USD 15 per day
  • Valet parking fee: USD 28 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dallas InterContinental
  • Renaissance Dallas Addison
  • InterContinental Dallas Hotel
  • InterContinental Hotel Dallas
  • Intercontinental Dallas Hotel Dallas
  • Renaissance Dallas Addison
  • Renaissance Dallas Addison Hotel Hotel
  • Renaissance Dallas Addison Hotel Addison
  • Renaissance Dallas Addison Hotel Hotel Addison

You should know

  • The seasonal pool will open in April and close in November.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.