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"Open, clean and friendly staff " More

By a verified traveler on Tue 23 Nov 2021

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Hotel Description

3.5-star hotel near Irving Convention Center

City center stay

Within 6 miles (10 km) of this hotel, you'll find Irving Convention Center and Toyota Music Factory. Galleria Dallas is within 9 miles (15 km) and Grapevine Mills Mall is within 12 miles (20 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 19 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$110* Per night/room Dec 9 - Dec 10

Executive Room, 1 King Bed, Non Smoking, Executive Level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Double Beds, Non Smoking, Executive Level

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking, Corner

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 2 Queen Beds, Non Smoking, Executive Level

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Renaissance Dallas North Hotel ratings based on 20 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Renaissance Dallas North Hotel

Everyone (12) Couples (3) Family (4)
1 out of 5
I understand that sometimes there can be an influx of people at any time. However, the staff was not prepared for this. Additionally, we were assigned a room which already had occupants. This is a major safety concern. Our room also only had coffee for one person and our room could accommodate four adults.

Posted by on Oct 2, 2022

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Comment from Hotel Management

Oct 4, 2022 by General Manager

Dear Mike,Thank you for sharing your comments with us. We strive to comfortably accommodate our guests regardless of whether or not there is a large influx, and we are sorry to hear that you felt otherwise. In addition, we apologize for the confusion regarding your room assignment. Thank you, and we wish you happier travels ahead. Respectfully,Bill HofmannGeneral Manager

5 out of 5

Posted by on Jan 17, 2022

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5 out of 5
Great

Posted by on Dec 29, 2021

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Comment from Hotel Management

Dec 30, 2021 by General Manager

Dear Antwone, Our team members work hard to ensure every guest has a pleasant experience at Dallas Park West Hotel and we're delighted to hear they hit the mark once again. Please consider staying with us again in the future.

5 out of 5
Open, clean and friendly staff

Posted by on Nov 23, 2021

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Comment from Hotel Management

Nov 24, 2021 by General Manager

Dear Antwone, We enjoyed welcoming you to Dallas Park West Hotel. It's terrific you were impressed with our clean rooms and friendly hospitality! Next time you plan a trip to our area, count on us for another stress-free travel experience.

5 out of 5

Posted by on Oct 5, 2021

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1 out of 5

Posted by on Sep 29, 2021

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5 out of 5
Nice hotel

Posted by on Aug 10, 2021

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Comment from Hotel Management

Aug 11, 2021 by General Manager

It was a privilege to host you at Omni Dallas Hotel at Park West! We're glad that our property was up to your standards, and we trust you had a relaxing stay. Thanks for your excellent rating, and please come back to see us again!

5 out of 5

Posted by on Jun 6, 2021

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1 out of 5
My reservation was cancelled multiple times and I was told if I paid cash for my deposit that I was unaware of when booking that I would receive the cash back in the morning because they were out of cash. When I went to check out I was told they didn’t have any cash still and I would have to get a check in the mail. The white guy with the bald head and glasses was very rude about it. I’ll never book through travelocity ever again!!!!!

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 18, 2020 by GB

Greetings! Thank you for providing feedback on your most recent experience with us. On behalf of the entire staff, we would like to sincerely apologize for the inconveniences, and we would like further feedback. Please contact us to let us know how we can better improve your next stay. At Your Service, Simone C. Executive Offices

5 out of 5

Posted by on Feb 1, 2020

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Comment from Hotel Management

Feb 3, 2020 by GB

Greetings! Thank you so much for the outstanding rating and feedback. We truly appreciate your business hope to see you again soon. At your Service Gandhali B. Executive Offices

Property Features

Renaissance Dallas North Hotel offers its guests an outdoor pool and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 18137 square feet (1685 square meters) and includes a conference center. The business-friendly Renaissance Dallas North Hotel also features multilingual staff, a front desk safe, and an ATM. Free self parking is available. This 3.5-star Farmers Branch hotel is smoke free.

  • 337 guestrooms or units
  • 12 levels
  • 18137 sq ft of conference space
  • 1685 sq m of conference space
  • Built in 1989
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Renaissance Dallas North Hotel offers 337 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Farmers Branch hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

Blend Coffee Bar - This coffee shop specializes in American cuisine and serves breakfast, lunch, and light fare.

Hunter's Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

Starbucks full drink menu - Onsite coffee shop. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 125 per accommodation, per stay
  • Maximum 1 per room (weight limit: 25 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorization
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 18 for adults, USD 5 and USD 18 for children (approximately)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.