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Embassy Suites Hotel Dallas Market Center

3.5-star property
2727 N Stemmons Fwy, Dallas, TX 1-855-201-7819
3.3 out of 5
See all 12 travelocity Reviews

"Comfortable property, grounds seemed a little dirty and in disrepair. " More

By a verified traveler on Mon 16 Aug 2021

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Hotel Description

3.5-star aparthotel near Dallas Market Center

In Dallas

Within 3 miles (5 km) of this Dallas aparthotel, you'll find Dallas Market Center and American Airlines Center. Dallas World Aquarium and Kay Bailey Hutchison Convention Center are also within 6 miles (10 km).

Free breakfast

This aparthotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and WiFi in public areas. Enjoy the gym and free cooked-to-order breakfast each morning.

Sofa beds, WiFi

Featuring conveniences like sofa beds and coffee/tea makers, the 248 apartments also offer WiFi and flat-screen TVs with cable channels. Hair dryers, safes, and phones are also available.

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$119* Per night/room Jul 2 - Jul 3

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Basic Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

Bed Count 1 King Bed Maximum Occupancy 7 Max

Embassy Suites by Hilton Dallas Market Center ratings based on 12 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites by Hilton Dallas Market Center

Everyone (5) Couples (4) Family (3)
1 out of 5
Since my stuff wasn't in my room that I checked into at 2pm, the manger gave my room away. Proceeded to get us anither room and comp us but my friend who booked directly from the site couldn't get his room. This has been the worst customer service at any hotel. The manager had an attitude abd yelled at me in the lobby.

Posted by on Sep 29, 2022

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Comment from Hotel Management

Oct 31, 2022 by Aquinas

Thank you response, I am sorry that you felt that you were yellled at! I was very apologetic about giving your room away and even explain to you how and why. I also attempted to make it right for you because of the inconvenience. If there is anything more I can to do assure that you will stay with us again please let me know.

2 out of 5
Not in a good area and nothing around it. No other restaurants.

Posted by on Jan 2, 2022

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Comment from Hotel Management

Jan 4, 2022 by David Newhouse

Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Sincerely,

5 out of 5
Comfortable property, grounds seemed a little dirty and in disrepair.

Posted by on Aug 16, 2021

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Comment from Hotel Management

Aug 16, 2021 by Eve

Thank you for the great review. We are glad you enjoyed your stay as much as we enjoyed having you. Our housekeeping department work so hard to ensure cleanliness of the hotel and I will pass your review to the manager in charge to ensure action and changes are taken. We are so sorry for that. Thank you for staying with us and have a great day!

4 out of 5

Posted by on Jun 16, 2021

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Comment from Hotel Management

Jun 28, 2021 by Eve

Thank you for the stellar review! We appreciate your business and hope to see you on your next trip

2 out of 5
Things were damaged and broken, we had no hot water. The rooms need a complete make over. Will not be booking there again for my monthly visits to area hospital.

Posted by on Mar 25, 2021

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Comment from Hotel Management

Mar 27, 2021 by Eve

Please allow me to apologize for all the issues you experienced while you were with us. Our Housekeeping and maintenance team takes great pride in the hotel and I will be sure to share your feedback. I understand your comfort was compromised and if there is additional feedback you would like to share or I can be of service, please reach out to me directly at your convenience. I am so sorry again and wish you a great day.

2 out of 5

Posted by on Jun 8, 2020

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Comment from Hotel Management

Jul 13, 2020 by Verlilah B.

We apologize for any inconvenience you experienced. Please let us know where we can improve in order to exceed your expectations during your next stay. Thank you again for the honest feedback.

5 out of 5

Posted by on Sep 3, 2019

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5 out of 5
Cleanliness and food. Wish the bathroom me were larger.

Posted by on May 28, 2019

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1 out of 5
I liked the layout of the room and everything in the hotel was easy to get to. However, there was urine in our shower, the AC was extremely loud, the sheets were the worst quality Ive ever experienced and made sleeping uncomfortable, and the pool area was not kept clean. I was told at checkout that a manager would call me about my experience, but i have not heard from them. Should have stayed in a cheaper motel. It was not worth the money.

Posted by , from Killeen, TX on May 6, 2019

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5 out of 5
I rally liked the way it was set up,the rooms were very clean and the staff was great as well as the morning breakfast ! Thanks, I'll be back.

Posted by on Apr 1, 2019

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About the Embassy Suites Hotel Dallas Market Center

Location 2727 N Stemmons Fwy, Dallas, TX 75207

Property Features

Embassy Suites by Hilton Dallas Market Center offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is available in public spaces for a fee. You'll find a business center on site. The business-friendly Embassy Suites by Hilton Dallas Market Center also features a terrace, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

  • 248 guestrooms or units
  • 9 levels
  • Built in 1980
  • Cooked-to-order breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: WiFi (surcharge) , High-speed internet access , Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Internet access - wireless , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Dallas Medical-Market Center Station (2.6 km / 1.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Dallas Market Center offers 248 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Dallas aparthotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Bathtub or shower
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Atrio Restaurant and Bar - Onsite restaurant. Guests can enjoy drinks at the bar.

Atrio Restaurant and Bar - This lobby lounge serves dinner only. Open daily.

Nearby Activities

Recreational amenities at the aparthotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 20
  • Events/parties not allowed
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 4
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 10.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 10.95 per 24-hour period (rates may vary)
  • Uncovered self parking fee: USD 20 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Dallas Market Center
  • Embassy Suites Hotel Dallas Market Center
  • Embassy Suites Dallas Market Center
  • Hotel Embassy Suites Hotel Dallas Market Center Dallas
  • Dallas Embassy Suites Hotel Dallas Market Center Hotel
  • Hotel Embassy Suites Hotel Dallas Market Center
  • Embassy Suites Hotel Dallas Market Center Dallas
  • Embassy Suites Hotel Market Center
  • Embassy Suites Market Center
  • Embassy Suites Market Center

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Up to 4 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.