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Renaissance Dallas Richardson Hotel

4-star property
900 E Lookout Dr, Richardson, TX 1-855-201-7819
3.9 out of 5
Good!
See all 13 travelocity Reviews

"Friendly staff, good location, breakfast is good, fast service. " More

By a verified traveler on Mon 13 Jan 2020

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Hotel Description

4-star hotel near University of Texas at Dallas

In entertainment district

At this Richardson hotel, you'll be within 3 miles (5 km) of University of Texas at Dallas and 6 miles (10 km) of Richland College. Galleria Dallas is within 9 miles (15 km) and NorthPark Center is within 12 miles (20 km).

Multiple dining options

This smoke-free hotel features 3 restaurants, a bar/lounge, and a 24-hour gym. Traveling on business? Take advantage of the 23 conference rooms, as well as the business center and free WiFi in public areas. A free area shuttle is offered as well.

Soaking tubs, WiFi

Boasting deep soaking bathtubs, the 335 guestrooms also offer WiFi and Smart TVs. Other amenities include wired Internet, Netflix, and refrigerators. Weekly housekeeping is available.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$103* Per night/room Nov 12 - Nov 13

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Renaissance Dallas Richardson Hotel ratings based on 13 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Renaissance Dallas Richardson Hotel

Everyone (7) Family (4)
1 out of 5
I like that it was close to where I needed to be but what I didn’t like was that I could not use the TV the volume was stuck on 100 very very loud and the remote neither the TV toggle would allow me to change any channels and or turn the TV down. I went down to the desk to notify the desk agent about my problem she took the remote and said she would contact maintenance in the morning and that there was nothing she could do so I was stuck with a loud very loud one channel TV which I left off the entire night so there went my movies for the night. Also after dealing with that problem I went to take a shower and behold the shower was spraying water all over bathroom outside of the shower which I also recorded and showed it to the desk agent the next morning who was very passive and really didn’t care

Posted by on Feb 10, 2021

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Comment from Hotel Management

Feb 19, 2021 by Guest Services

Dear Anonymous, We sincerely apologize for these two failed experiences at our Hotel and we are just as disappointed with your stay. We will ensure to speak with our overnight services agents to ensure we are properly handling all guest challenges and training opportunities.

4 out of 5

Posted by on Dec 19, 2020

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5 out of 5

Posted by on Nov 23, 2020

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5 out of 5
Friendly staff, good location, breakfast is good, fast service.

Posted by , from Bolingbrook, IL on Jan 13, 2020

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Comment from Hotel Management

Jan 23, 2020 by Renaissance Dallas Richardson Hotel

Thank you for your feedback. We hope to be your choice of stay for your next visit to Richardson.

3 out of 5
I loved the building, it was beautiful and located within close proximity to an awesome Italian restaurant.

Posted by on Mar 25, 2019

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2 out of 5

Not Like Pics!

The hotel room was not at all like the pics! The room was very, very old and outdated. The hotel staff was great and very helpful. I will not stay here again because I could've gotten a much nicer room at a much nicer facility for the same price.

Posted by on Jun 12, 2017

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4 out of 5

Was celebrating my girl friends birthday

The room was very cozy & nice , but to pay for parking & wifi internet service that's offer , is given free at other major hotels , that should'nt be a add on fee

Posted by , from dallas tx on Mar 13, 2017

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3 out of 5

No free wifi!

The hotel and staff were nice. The only (and big) downfall is that you have to pay for wifi. Like really, who doesn't offer free wifi these days? This is the main reason I would not stay here again.

Posted by , from LA on Jan 17, 2017

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Comment from Hotel Management

Feb 26, 2017 by Emily

Dear Jenn, Thank you for being a guest of ours here at the Renaissance Dallas Richardson Hotel! We are happy to hear that you enjoyed your experience with us. Next time travels bring you back to Richardson, please enroll to be a Marriott Rewards Member at the Front Desk upon check in and you will receive complimentary wi-fi when booking directly through Marriott.com. Warmest regards,

5 out of 5

Renaissance Richardson is an awesome hotel!

Pros: Comfortable rooms. Great bed.
Location: Great location. Lots of choices for food in the area. Very close to freeways.
Arrived on a Thursday night and departed Sunday morning. Very nice hotel.

Posted by , from Phoenix, AZ on Sep 21, 2015

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5 out of 5

LOVE IT

Pros: Executive suite was great. I loved the way it was set up, Very roomy.
Cons: We spent a lot of time outside, looking in while our kids played, it needs to be partially covered somewhere in case of rain.
Location: We were here for a baseball tournament so we didn't do much else but their were a lot of nearby restaurants and shopping.
We really enjoyed our stay, very cozy, super nice, and great service. David was the guy up front and was very helpful and very kind. I did not like that we had to pay 15/day to self park, but that is my only complaint.

Posted by , from East Texas on Jun 19, 2015

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About the Renaissance Dallas Richardson Hotel

Location 900 E Lookout Dr, Richardson, TX 75082

Property Features

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 12324 square feet (1145 square meters) and includes a conference center. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Renaissance Dallas Richardson Hotel. A free area shuttle within 5 mi is available. For a fee, parking is available. This 4-star Richardson hotel is smoke free.

  • 1 building
  • 335 guestrooms or units
  • 12 levels
  • 3 dining venues
  • 12324 sq ft of conference space
  • 1145 sq m of conference space
  • Built in 2001
  • Bar or lounge
  • Coffee shop
  • Deli
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Metro station: Galatyn Park Station (0.1 km / 0.1 mi)
  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Self parking available for a surcharge

Room Amenities

Renaissance Dallas Richardson Hotel offers 335 accommodations with safes and coffee/tea makers. 50-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Richardson hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • Separate bedroom
  • Deep soaking tub
  • Smart television
  • Satellite channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

R - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

After 5 - Onsite cocktail bar. Open daily.

Before 5 - This café specializes in American cuisine. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted

Safety features at this property include a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per day (rates may vary)
  • Covered self parking fee: USD 15 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dallas Renaissance Hotel Richardson
  • Dallas Renaissance Richardson
  • Dallas Richardson Hotel
  • Renaissance Dallas Richardson
  • Renaissance Dallas Richardson Hotel
  • Renaissance Hotel Richardson
  • Renaissance Richardson Dallas Hotel
  • Renaissance Richardson Hotel
  • Richardson Renaissance
  • Richardson Renaissance Hotel
  • Renaissance Richardson
  • Renaissance Dallas Richardson
  • Renaissance Dallas Richardson Hotel Hotel
  • Renaissance Dallas Richardson Hotel Richardson
  • Renaissance Dallas Richardson Hotel Hotel Richardson

You should know

  • Pool access available from 5:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.