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"Very beautiful lobby. Clean rooms. Very polite and professional service. Needs a little maintenance work on sinks and faucets. " More

By a verified traveler on Sat 19 Sep 2020

Hotel Description

Enjoy the indoor pool at this 3.5-star Irving hotel

Near the airport

You'll be within half a mile (1 km) of Irving Mall Shopping District and 2 miles (3 km) of Northwest Park with a stay here. Also, C.R. Smith Aviation Museum is within 3 miles (5 km) and Victoria Park is within 6 miles (10 km).

Renovated in 2017

This hotel features an indoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the fitness center and free perks like buffet breakfast and free self parking.

Free WiFi, MP3 docks

Featuring conveniences like living rooms and refrigerators, the 305 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include MP3 docks, microwaves, and room service.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Premium Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Dallas DFW Airport South ratings based on 18 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Dallas DFW Airport South

Everyone (12) Family (6)
4 out of 5

Posted by on Sep 20, 2020

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Comment from Hotel Management

Sep 20, 2020 by GM

Thank you for your feedback. I hope that we can make your stay a "5" next time.

5 out of 5
Very beautiful lobby. Clean rooms. Very polite and professional service. Needs a little maintenance work on sinks and faucets.

Posted by , from Atoka,Oklahoma on Sep 19, 2020

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Comment from Hotel Management

Sep 20, 2020 by GM

We appreciate you feedback and will look into the conditions you mentioned.

5 out of 5

Posted by on Jul 24, 2020

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Comment from Hotel Management

Jul 27, 2020 by Embassy Suites Dallas DFW Airport South Management

We are so happy to hear you enjoyed your recent stay at our hotel. Thank you for taking the time to share your positive thoughts with us. We look forward to accommodating your again the next time you visit the DFW Airport area.

1 out of 5
The only good thing this place has going for it is the breakfast. The bathroom shower knobs kept coming off so not all of us took showers. The AC was loud and only worked sometimes. We had to ask for a extra box fan cause it was hot. The bathrooms are so small.

Posted by on Dec 29, 2019

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Comment from Hotel Management

Dec 30, 2019 by ephelps2

I am deeply troubled to hear about your experience at our hotel. Thank you for taking the time to share your experience about your recent stay at our hotel. Your feedback is important to us so we can improve for future experiences. We are terribly sorry for the maintenance issues you encountered in your guestroom. Please rest assured that we have addressed your comments with our Engineering and Housekeeping teams for their review and have addressed the issues you kindly brought to our attention. On the other hand, I am glad to hear that you enjoyed other aspects of your stay and we hope that you will give us another opportunity in the future to demonstrate the high level of service, comfort and cleanliness that our guest have come to expect from the Embassy Suites DFW South.

5 out of 5
Room was very nice and nice breakfast. Staff was very pleasant.

Posted by on Nov 24, 2019

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Comment from Hotel Management

Nov 25, 2019 by ephelps2

Thanks for your kind words. We are glad to hear that you enjoyed your stay.

1 out of 5
I was very displeased.The room was not clean for my surprise, even the shop curtain was with mold, pillows without pillow covers only pillow case cheats bad condition hair dirty was not fun at all.I have to complain and then they came and change the sheets and I change the shower curtain myself. I'll never ever again stay on that hotel. They gave one night money back,honestly I should not pay for that at all.

Posted by on Oct 10, 2019

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Comment from Hotel Management

Oct 22, 2019 by Eddie Phelps

Thank you for taking the time to share your experience about your recent stay at our hotel. This level of detail is important to us so we can improve for future experiences. I am terribly sorry for the cleanliness issues you encountered in your guestroom and I understand how this would leave a negative impression of our hotel. Please rest assured that we have addressed your comments with Housekeeping team for their review and have addressed the issues you kindly brought to our attention. Please feel free to contact me personally to discuss further at 972-313-8029. Thanks again and I hope to hear from you soon.

1 out of 5

Posted by on Sep 24, 2019

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5 out of 5
Great place to stay we stay here on a regular basis.

Posted by on Jan 4, 2019

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Comment from Hotel Management

Jan 4, 2019 by Sam

Thank you so much for your feedback! We appreciate the time you took to respond and are so glad you enjoyed your stay with us at the hotel. We look forward to seeing you in the future!

5 out of 5
Everything is ok, the hotel little old, but not to bad,

Posted by on Jan 2, 2019

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Comment from Hotel Management

Jan 4, 2019 by Mary

Thank you for staying with us and sharing your feedback. We hope to welcome you back again soon.

5 out of 5
Love embassy suites. The breakfast was fantastic, fresh and quick. They are remodeling right now so the swim pool is closed. The room was clean. Our party had a great time.

Posted by on Jun 18, 2018

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Comment from Hotel Management

Jun 26, 2018 by Mary

Thank you for staying with us. I am happy that you enjoyed your stay and breakfast. Our renovations should be completed mid July and we look forward to welcoming you back and showing off the finished product.

About the Embassy Suites by Hilton Dallas DFW Airport South

Location 4650 W Airport Fwy, Irving, TX 75062

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Embassy Suites by Hilton Dallas DFW Airport South offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 5965 square feet (554 square meters) and includes conference space. The business-friendly Embassy Suites by Hilton Dallas DFW Airport South also features multilingual staff, coffee/tea in a common area, and concierge services. An area shuttle within 3.00 miles and a roundtrip airport shuttle at scheduled times are free. Free self parking is available. A complete renovation of Embassy Suites by Hilton Dallas DFW Airport South was completed in September 2017. This 3.5-star Irving hotel is smoke free.

  • 1 building
  • 305 guestrooms or units
  • 10 levels
  • 5965 sq ft of conference space
  • 554 sq m of conference space
  • Built in 1985
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Number of living rooms
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Dallas-Fort Worth Intl. Airport (DFW) (8.5 km / 5.3 mi)
  • Train station: West Irving Station (3.5 km / 2.2 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 3.00 miles
  • Parking: Free self parking

Room Amenities

Embassy Suites by Hilton Dallas DFW Airport South offers 305 air-conditioned accommodations with MP3 docking stations and safes. Accommodations offer separate living rooms. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Irving hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Living room
  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:30 AM to 9:30 AM. The hotel hosts a free manager's reception daily.

Capistranos - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Lynx Lounge - This bar specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM

Special check-in instructions:

If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 75 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hilton Dallas DFW Airport South Hotel
  • Embassy Suites Hotel Dallas International Airport South DFW
  • Embassy Suites Dallas DFW International Airport South Hotel
  • Embassy Suites Dallas
  • Embassy Suites Hilton Dallas DFW Airport South
  • Embassy Suites Hilton Dallas
  • Embassy Suites by Hilton Dallas DFW Airport South Hotel
  • Embassy Suites by Hilton Dallas DFW Airport South Irving
  • Embassy Suites by Hilton Dallas DFW Airport South Hotel Irving
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.