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I loved the very fast check in and easy check out. My room was very clean. I left a tip for the cleaning person after the first night. I wrote "Thank you for a nice clean room" - and I drew a smiley face. She wrote a note that said, "Thank you" - and she drew a smiley face.
We only stayed one night as we were in town for one night. Such a neat place to stay. Rooms are small but how much are you really in the room. We really liked the view. We ate at the restaurant in the hotel it was good service was fair though. I am not sure if they were short staffed but we waited ...
Check-in was a bit of a hassle--very long line at 4:00 p.m. We didn't realize we could circumvent it due to having done a "pre-check-in" earlier in the day. Loved the elevator system--never a wait, never had to stuff people in or stop at multiple floors. Very convenient location on 8th Avenue and ...
Very convenient location, close to Penn Station. The hotel was very clean and secure. The staff was very helpful when it came to figuring out the best pass to get to do the most activities during our stay. Jennifer was awesome (thank you). The hotel also offers a service where you can check each ...
I traveled from NC to NYC for my husband's 40th birthday. The hotel was in walking distance from Times Square and all the Broadway shows. I felt very safe at the hotel and the staff was very helpful. The rooms were pretty small however that is to be expected in NYC. I am already planning my next ...
Hote was very nice with evidence of an older hotel. The staff was very professional but those I meet didn't seem very friendly. Some annoyed with questions. Gave impression their answer was a "Take it are leave it" no discussions.
The hotel was great! Location was great, room/bathroom was clean, and we were so close to everything. There was a subway station on the next block and walking distance to Times Square and Central Park. I was disappointed that we didn't get a room with a refrigerator, but everything about our experience ...
This was our second time staying at the Empire - we will return. It is a great location - lots of great lunch and dinner places nearby. So close to Central Park - beautiful area to walk around.