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Booked room with two queen beds, got room with two doubles. Was told hotel had overbooked. Took 20/25 minutes to check in. Hotel location is very good. We walked to the aquariam and civil rights museum. The Corner Bakery, located across the street, is excellent. Very good food, very reasonable ...
Such a great experience I blew off plans to go to St Augustine for the weekend to stay. They do need to make the $38/day valet worth it rather than having to continually wait 30 mins for your vehicle. Other than that, phenomenal experience, location and cordial upgrade to the 57th floor.
Overall I would recommend this hotel but just be prepared that this location has hosted many parties and is showing it. We had some technical difficulties with key cards and elevators. With this said; the hotel was clean and the location would make me try it again.
Check-in was very slow. Woman spoke heavily accented English which I couldn't always understand. Then she wasted a lot of time trying to find my Starwood account. Went to the restaurant at 7 PM. Practically deserted but it took over half an hour to produce chicken carbonara. Lots of "reasons" given. ...
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